BSOD Windows 8

[Jamlicious]

Hello, I need help fixing this problem. I believe I was watching a movie while playing a game at the time it crashed.


Uploaded SFdebugFiles

 

[Golden]

fffff880`03537f88  fffff880`04002743Unable to load image \SystemRoot\system32\DRIVERS\kneps.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#ff0000]kneps.sys[/COLOR]
 kneps+0x2743

fffff880`03538318  fffff880`068c2164Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#ff0000]klim6.sys[/COLOR]
 klim6+0x2164

Windbg blames Kaspersky. As a test uninstall it and replace with Windows 8 default AV, Windows Defender.

Service articles

 

[Jamlicious]

Uninstalled and replaced. Thank you for your quick reply.

 

[Golden]

Keep us informed. New BSOD, just upload that new dmp file.

 

[Jamlicious]

Will do. Thank you again for the help. If this solves the issue what do you recommend I use for Anti-Virus?

 

[Golden]

Windows Defender is unlikely to cause BSOD, so I use that. I compliment it with Malwarebytes. The paid version can be run as resident together with Windows Defender so I would recommend that.

This is the Seven Forums / Eight Forums affiliate link (the site gets a 30% commission):
https://store.malwarebytes.org/342/...ps://store.malwarebytes.org/342/purl-consumer

Alternatively you can try the free version too, but it will require manual updating before every use.

 

[Jamlicious]

That's good because I already have the (pro) Paid version so that answers my question. Just a fyi I uploaded a new files with my Drivers etc, SFdebugFiles. I hope that helps to narrow down the issue(s). I'm tempted to buy a copy of that to help support the site.

 

[Golden]

I think John would appreciate that.

Did you get a new BSOD? I'll look at the files now.

 

[Jamlicious]

I didn't get another BSOD But I figured the services and etc would help out.

 

[Golden]

OK. It all looks OK to me. Just keep your eye on this:

DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	JAMIE\Jamie	Startup

Its a very common cause of BSOD's, at least on Windows 7. Apart from that, I see no other possible offenders.

 

[Jamlicious]

Okay. Thank you so much for your time.