Windows 8 and 8.1 Forums


BSOD while performing back-up

  1. #1


    Posts : 26
    Windows 8.1

    BSOD while performing back-up


    So far I've had a BSOD twice, once while windows was performing a back-up and the other I don't remember the conditions that caused it. Wasn't playing any games or running any applications that have a heavy load on the cpu or gpu. No updates available for anything or from manufacture.

    I'll included a Diagnostic report, any help is much appreciated.

    thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    lol the crash dumps (both same) literally say your memory got trashed and it was a disastrous situation lmao!!!!:

    Code:
    NO_MORE_IRP_STACK_LOCATIONS (35)
    A higher level driver has attempted to call a lower level driver through
    the IoCallDriver() interface, but there are no more stack locations in the
    packet, hence, the lower level driver would not be able to access its
    parameters, as there are no parameters for it.  This is a disasterous
    situation, since the higher level driver "thinks" it has filled in the
    parameters for the lower level driver (something it MUST do before it calls
    it), but since there is no stack location for the latter driver, the former
    has written off of the end of the packet.  This means that some other memory
    has probably been trashed at this point.
    Uninstall Bitdefender disaster then use the tool they offer to remove it too. Set Windows Firewall + Windows Defender to Automatic and start them too.

    Update or uninstall:

    Code:
    0: kd> lmvm GM3305Fltr
    start             end                 module name
    fffff880`06a8a000 fffff880`06a8c580   GM3305Fltr   (deferred)             
        Image path: \SystemRoot\system32\drivers\GM3305Fltr.sys
        Image name: GM3305Fltr.sys
        Timestamp:        Wed Mar 28 13:46:15 2012 (4F734E67)
        CheckSum:         00004DB8
        ImageSize:        00002580
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3. #3


    Posts : 26
    Windows 8.1


    Update or uninstall:

    Code:
    0: kd> lmvm GM3305Fltr
    start             end                 module name
    fffff880`06a8a000 fffff880`06a8c580   GM3305Fltr   (deferred)             
        Image path: \SystemRoot\system32\drivers\GM3305Fltr.sys
        Image name: GM3305Fltr.sys
        Timestamp:        Wed Mar 28 13:46:15 2012 (4F734E67)
        CheckSum:         00004DB8
        ImageSize:        00002580
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    [/QUOTE]

    Okay I'll do that then, and what about this? I googled it and its my driver mouse, initially i installed the driver provide by the manufacture because sometimes at start-up the mouse isn't detected when using windows generic driver. And there's no update. Any advice?
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by 8years View Post
    Any advice?
    Forget about it then.
      My System SpecsSystem Spec

  5. #5


    Posts : 26
    Windows 8.1


    Quote Originally Posted by MasterChief View Post

    Uninstall Bitdefender disaster then use the tool they offer to remove it too. Set Windows Firewall + Windows Defender to Automatic and start them too.

    I've uninstalled Bitdefender, pc is just a bit better (faster). However when I open msinfo32.exe, i still see bitdefender in the start-up programs list, I dont find it anywhere else. So is it properly uninstalled?

    i'm still experiencing some issues. Windows still takes forever to load and longer to shut down.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,360
    Windows 8.1 Enterprise


    Use the uninstall tool from here.. Uninstall Bitdefender
      My System SpecsSystem Spec

  7. #7


    Posts : 26
    Windows 8.1


    Forgot to attach this
      My System SpecsSystem Spec

  8. #8


    Posts : 1,360
    Windows 8.1 Enterprise


    BitDefender drivers are still present, use the uninstall tool I posted.
      My System SpecsSystem Spec

  9. #9


    Posts : 26
    Windows 8.1


    It's still in the start up program list
      My System SpecsSystem Spec

  10. #10


    Posts : 1,360
    Windows 8.1 Enterprise


    What version of BitDefender do you have?

    Did you download & run the tool?
      My System SpecsSystem Spec

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BSOD while performing back-up
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