Windows 8 and 8.1 Forums

Random BSOD

  1. #1


    Posts : 20
    Windows 8.1 Pro 64bit

    Random BSOD


    Hello,

    I have the following system:

    Gigabyte GA-H87-HD3
    Intel Core i5-4570
    Thermalright True Spirit 120 M BW
    8GB G.Skill DDR3 1333MHz CL9
    Samsung 840 Evo 120GB
    Sapphire Radeon R9 280X Dual-X, 3GB GDDR5, 2x DVI, HDMI, DisplayPort, lite retail (11221-00-20G)
    Western Digital Caviar 640GB, SATA II, Western Digital6400AAKS
    be quiet! Straight Power 650 W / BQT E6
    LG GH22NS SATA
    Toshiba STOR.E BASICS 2 TB @ USB 3.0
    Windows 8.1 Pro 64bit

    and i'm getting bluescreens every day. I can't say if the bluescreens appear while I'm doing something specially - it seems like they just come up randomly - and there are a lot of different ones ...

    I have taken out the GPU yesterday and I have uninstalled the driver.

    With Memtest I have tested my RAM for more than 6 hours each - there were no errors.

    Since I took out the GPU there were 2 more bluescreens. So I assume that there is no direct connection.

    I have also formated my SSD and reinstalled Windows a few times.

    I don't know what to do next. Could you please help me?
    Thank you for your help


      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Uninstall UltraMon:

    Code:
    UltraMonUtility UltraMonUtility.sys Thu Nov 13 20:10:30 2008 (491CD006)
    The driver is just simply too old to be trusted and is 1st on the list in order of culpability. When things are perfectly stable, you can try to install latest instead or probably better to use something like DisplayFusion, since it doesn't use drivers.

    Delete C:\Users\Benno\AppData\Local\Temp\GPU-Z.sys

    Code:
    0: kd> lmvm gpu_z
    start             end                 module name
    fffff800`03fea000 fffff800`03ff6000   GPU_Z      (deferred)             
        Image path: \??\C:\Users\Benno\AppData\Local\Temp\GPU-Z.sys
        Image name: GPU-Z.sys
        Timestamp:        Wed Oct 06 12:14:37 2010 (4CACA06D)
        CheckSum:         000101C9
        ImageSize:        0000C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Use latest GPU-Z only, instead.

    Uninstall Daemon Tools Lite and replace with PowerISO.

    Everything else looks good. Uninstall Kaspersky if issues remain, reboot, then set Windows Firewall and Windows Defender to Automatic and start them too. There are some clues that make me think Kaspersky might be of interest here too.

    Perhaps these drivers are of interest to remove by uninstalling Paragon. You could probably hold off on this until you absolutely need to try it:

    Code:
    Uim_IMx64 Uim_IMx64.sys Thu Nov 22 07:07:58 2012 (50AE159E)
    uim_vimx64 uim_vimx64.sys Thu Nov 22 07:08:04 2012 (50AE15A4)
    UimFIO   UimFIO.SYS   Thu Nov 22 07:07:54 2012 (50AE159A)
    uimx64   uimx64.sys   Thu Nov 22 07:07:52 2012 (50AE1598)
      My System SpecsSystem Spec

  3. #3


    Posts : 20
    Windows 8.1 Pro 64bit


    Hi MasterChief,

    Thank you for your reply.


    Quote Originally Posted by MasterChief View Post
    Uninstall UltraMon
    Done.


    Quote Originally Posted by MasterChief View Post
    Delete C:\Users\Benno\AppData\Local\Temp\GPU-Z.sys
    I couldn't find this file but since it is in the Temp directory it might doesn't exist anymore anyways ... ?


    Quote Originally Posted by MasterChief View Post
    Uninstall Daemon Tools Lite and replace with PowerISO.
    I have unistalled Daemon Tools.


    Quote Originally Posted by MasterChief View Post
    Everything else looks good. Uninstall Kaspersky if issues remain, reboot, then set Windows Firewall and Windows Defender to Automatic and start them too. There are some clues that make me think Kaspersky might be of interest here too.
    On my old PC I have also used Kaspersky with Windows 8.1 without having any problems. Is it save to uninstall Kaspersky and only use "Windows-Tools"?

    // Uninstalled Kaspersky and runing Windows Firewall + Defender now


    Quote Originally Posted by MasterChief View Post
    Perhaps these drivers are of interest to remove by uninstalling Paragon. You could probably hold off on this until you absolutely need to try it.
    I have just uninstalled Paragon right now.


    // I just had another BSOD while watching a video ... I attached the new dump file.
    Last edited by sefyu; 25 Jan 2014 at 06:41.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Latest crash = dwm.exe, DirectX and all that good video stuff took the system down in a 0x3b crash.

    Antivirus software tends to like to do this often. It's one of their "good" features. lol

    So, you're thinking: "What the heck. He told me to use Defender."

    Yup, that can't crash Windows - BUT - Kaspersky drivers are still installed and active in latest crash dump:

    Code:
    kl1      kl1.sys      Fri Oct 18 05:18:22 2013 (5260FCDE)
    klflt    klflt.sys    Fri May 31 14:59:40 2013 (51A8F31C)
    klif     klif.sys     Tue Nov 12 10:49:24 2013 (52824E04)
    klim6    klim6.sys    Thu Jul 11 03:53:56 2013 (51DE6494)
    klkbdflt klkbdflt.sys Thu Aug 08 09:08:54 2013 (52039866)
    klmouflt klmouflt.sys Thu Aug 08 09:09:08 2013 (52039874)
    klpd     klpd.sys     Fri Apr 12 07:34:45 2013 (5167F155)
    klwfp    klwfp.sys    Tue May 07 09:56:12 2013 (518907FC)
    Use the tool that you can download from them to remove it (the product) - them (the drivers). Safe mode usage is best, but not necessary.


    This Paragon driver somehow remained as well, of them all:

    Code:
    0: kd> lmvm UimFIO
    start             end                 module name
    fffff800`026f7000 fffff800`02768280   UimFIO     (deferred)             
        Image path: \SystemRoot\System32\Drivers\UimFIO.SYS
        Image name: UimFIO.SYS
        Timestamp:        Thu Nov 22 07:07:54 2012 (50AE159A)
        CheckSum:         00074001
        ImageSize:        00071280
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Delete it. Open Regedit. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services and delete its subkey.

    While there, if you're careful, it can't hurt to see if the subkeys for the Kasperky drivers are gone or not. If not, delete. (You can look inside them to see driver file references, so you know if you're doing correctly or not.)

    Reboot when done.
      My System SpecsSystem Spec

  5. #5


    Posts : 20
    Windows 8.1 Pro 64bit


    So, I downloaded kavremvr.exe and removed everything left from Kaspersky. I also removed the remainings of Paragon.

    I hope everything is gone now.

    You can find a new ZIP-File in the attachment. I got to go now but I will come back later and report any new BSOD (or hopefully not ).
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    The only difference whatsoever between this new zip and last zip is that Windows Update log grew by a small amount, as well as Driverlist, Event App and Event Sys logs. (No new minidumps is what I'm basically saying.)

    Cool. Hopefully no more. Let us know either way, yup.

    (Leave Logitech hardware detached until the issue is sorted, just like it is now.)
      My System SpecsSystem Spec

  7. #7


    Posts : 20
    Windows 8.1 Pro 64bit


    OMG there was just another BSOD
      My System SpecsSystem Spec

  8. #8


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Only other driver left that I do not like is this:

    Code:
    0: kd> lmvm GEARAspiWDM
    start             end                 module name
    fffff800`02000000 fffff800`02006c00   GEARAspiWDM   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
        Image name: GEARAspiWDM.sys
        Timestamp:        Thu May 03 15:56:17 2012 (4FA2E2E1)
        CheckSum:         00008963
        ImageSize:        00006C00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Delete it. Then delete the subkey for it at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

    Reboot.

    Then do this:

    DVD ROM not reading any disc

    If it crashes again after, post new crash dump and also CPU-Z screenshot of Memory tab and one screenshot each for each stick of RAM of the SPD tab.
      My System SpecsSystem Spec

  9. #9


    Posts : 20
    Windows 8.1 Pro 64bit


    Okay I have done what you told me to. Everything seems ok so far.

    And I also made the screenshots you asked for.


    If there are no more bluescreens until tomorrow, I'll dare to install my graphicscard again - let's see what happens
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Check motherboard manual to make sure memory is installed in correct slots. Other than that, it looks good.

    Jumping the gun a little bit here: Leave it as is for now, since it is very good, but you can get slightly better performance from the RAM at 1T command rate.

    That's something to change as a hobbyist, in like a week from now when you are satisfied all is well. So if that causes a problem, it is isolated. But you can do it according to the CPU-Z.

    Cool. Good luck.
      My System SpecsSystem Spec

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