Windows 8 and 8.1 Forums


BSOD during browsing Driver_not_less_or_equal (netio.sys)

  1. #1


    Posts : 4
    Win 8.1

    BSOD during browsing Driver_not_less_or_equal (netio.sys)


    Hi,

    I need some help for solving problem with my laptop. I have an asus N56V running windows 8.1. In last weeks I got several times a BSOD error telling me DRIVER_IRQL_NOT_LESS_OR_EQUAL(netio.sys).

    I allready searched the forum for people having the same problem with similar system configuration but could not find appropriate solutions. I never had any mcafee or symantec security suites installed on my computer. I use Avira Internet Security.

    I attached my dmp file. Would be great if you guys could get me a hint how to solve this error.

    regards,
    Philipp

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Remove Avira, reboot, run the tool they offer to remove is as well.

    Set Windows Firewall and Windows Defender services to Automatic and start them too.

    Enjoy.


    Unrelated, but should update from ASUS Downloads/Utilities section, even if must look to Windows 7 (anything hotkey or ATK/ACPI):

    Code:
    ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
    Same thing for USB AI Charger or similar. Might be in Others section instead but I don't think so:

    Code:
    AiCharger AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    Probably should uninstall Akamai Netsession interface.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    If issues persist, remove the software related to this driver:

    Code:
    4: kd> lmvm RrNetCapFilterDriver
    start             end                 module name
    fffff800`01a42000 fffff800`01a4b000   RrNetCapFilterDriver T (no symbols)           
        Loaded symbol image file: RrNetCapFilterDriver.sys
        Image path: \SystemRoot\system32\DRIVERS\RrNetCapFilterDriver.sys
        Image name: RrNetCapFilterDriver.sys
        Timestamp:        Mon Sep 30 09:54:17 2013 (52498289)
        CheckSum:         0000E2A6
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Or delete it manually, then open Regedit and delete its subkey here: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet

    Reboot.

    Uninstall Daemon Tools Lite and replace with PowerISO.

    And uninstall (better) or update VMWare:

    Code:
    vmci     vmci.sys     Mon Apr 30 21:14:27 2012 (4F9F38F3)
    VMkbd    VMkbd.sys    Tue Feb 26 04:28:37 2013 (512C8045)
    VMNET    VMNET.SYS    Sun Jul 08 03:58:34 2012 (4FF93DAA)
    vmnetbridge vmnetbridge.sys Sun Jul 08 03:59:19 2012 (4FF93DD7)
    vmnetuserif vmnetuserif.sys Tue Feb 26 03:56:15 2013 (512C78AF)
    vmx86    vmx86.sys    Tue Feb 26 05:18:21 2013 (512C8BED)
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Win 8.1


    Thanks for your advice so far!

    For now I'm just removing Avira Internet Security and will check if blue screen will pop up again.

    BTW: Are the windows 8.1 security tools for antivirus and firewall sufficent? I always thought at least a good third party antivirus tool is recommended. But maybe this was the case with former versions of windows.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Yes, they are excellent. You can use Malwarebytes to scan every so often as a supplement, which is always advisable under any circumstance. You're welcome. The machine will be fine with Avira gone as it specifically did cause crashes. The other things mentioned might have caused their own too, so that's why I did mention.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Win 8.1


    Good to know. Always nice to work with professionals ;-)
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Win 8.1


    Just wanted to let you know that my machine runs fine since I applied your suggested changes one week ago. No BSOD since last friday. Problem seems to be resolved!
      My System SpecsSystem Spec

  8. #8


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Good to hear. Now time to enjoy the machine instead of wanting to curse at it...so enjoy.
      My System SpecsSystem Spec

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