Windows 8 and 8.1 Forums


BSOD at random times with multiple different

  1. #1


    Georgia
    Posts : 3
    Windows 8.1

    BSOD at random times with multiple different


    Ever since I have bought this computer, it has constantly crashed. When I attempt to fix something, for example: re-seat the memory, made sure there was plenty of cable slack, etc. The system will then seem stable for 7-10 days. Then out of the blue, the system will crash several times in a short time (sometimes this period can be a few hours or a few days). Even though it has constantly crashed (in the hundreds of times) I would say I have actually witnessed it less than 10 times. There was one time though the system had crashed, rebooted, and then even crashed again before I even had a chance to log in.

    The file included is from the last 2 months and it has 30 files. This appears to be a rather large number, this is nothing compared to what it used to be like when I first purchased this system a year ago.

    Specs:
    HP Envy 700
    32 GB
    i5-4430 3.0 (4 core)
    Windows 8.1
    DirectX 11
    Graphics - Intel HD Graphics 4600

    Antivirus - Symantec End Point
    Malware Protection - Spy bot Search and Destroy

    Heavy used applications:
    GNS3
    PhotoShop CS5

    Thanks for any and all help
    Stephen

    Here is the attachment.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Most BSOD's were caused by Memory Corruption, ie. one of your Memory Stick might be bad. Please
    download and run the memory test: Memtest86+ - Advanced Memory Diagnostic Tool
    You'll need to run the test for at least 6 passes and it will take a while to complete unless the test fails earlier.

    In addition, temporarily uninstall all anti virus programs since they are known to also cause the BSOD.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi,

    No problems. We'll make it well.

    Uninstall Norton normally, reboot, then run the tool they offer to remove it as well.

    Set Windows Firewall and Windows Defender to Automatic and start them too.

    Update or uninstall (better) VMWare:

    Code:
    vstor2_ws60 vstor2-ws60.sys Thu Aug 19 16:28:39 2010 (4C6D93F7)
    VMNET    VMNET.SYS    Mon Aug 10 08:04:50 2009 (4A800CE2)
    vmnetadapter vmnetadapter.sys Mon Aug 10 08:04:53 2009 (4A800CE5)
    vmnetbridge vmnetbridge.sys Mon Aug 10 08:05:58 2009 (4A800D26)
    If there is an update available for your Logitech camera, install it:

    Code:
    lvrs64   lvrs64.sys   Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64  lvuvc64.sys  Mon Oct 22 22:12:08 2012 (5085FCF8)
    Logitech Support - Downloads, Manuals, FAQs & More

    Enjoy.
      My System SpecsSystem Spec

  4. #4


    Georgia
    Posts : 3
    Windows 8.1


    Quote Originally Posted by topgundcp View Post
    Most BSOD's were caused by Memory Corruption, ie. one of your Memory Stick might be bad. Please
    download and run the memory test: Memtest86+ - Advanced Memory Diagnostic Tool
    You'll need to run the test for at least 6 passes and it will take a while to complete unless the test fails earlier.

    In addition, temporarily uninstall all anti virus programs since they are known to also cause the BSOD.
    That was one of the first things I tested. I even let it run for 4+ hours and had no errors.
      My System SpecsSystem Spec

  5. #5


    Georgia
    Posts : 3
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    Hi,

    No problems. We'll make it well.

    Uninstall Norton normally, reboot, then run the tool they offer to remove it as well.

    Set Windows Firewall and Windows Defender to Automatic and start them too.

    Update or uninstall (better) VMWare:

    Code:
    vstor2_ws60 vstor2-ws60.sys Thu Aug 19 16:28:39 2010 (4C6D93F7)
    VMNET    VMNET.SYS    Mon Aug 10 08:04:50 2009 (4A800CE2)
    vmnetadapter vmnetadapter.sys Mon Aug 10 08:04:53 2009 (4A800CE5)
    vmnetbridge vmnetbridge.sys Mon Aug 10 08:05:58 2009 (4A800D26)
    If there is an update available for your Logitech camera, install it:

    Code:
    lvrs64   lvrs64.sys   Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64  lvuvc64.sys  Mon Oct 22 22:12:08 2012 (5085FCF8)
    Logitech Support - Downloads, Manuals, FAQs & More

    Enjoy.
    MasterChief,

    Thanks for the quick reply. I will go through these steps and report back the results.

    Stephen
      My System SpecsSystem Spec

BSOD at random times with multiple different
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