Windows 8 and 8.1 Forums


BSOD IRQL (netio.sys) error even after uninstaling mcafee

  1. #1


    UK
    Posts : 9
    windows 8

    BSOD IRQL (netio.sys) error even after uninstaling mcafee


    Hi ,

    I bought my new laptop from Hp this month with windows 8 inbuilt.

    i used to download a lot from utorrent . But whenever i download a game torrent i am getting the BSOD errors .

    From this forum , have identified everyone suggested to uninstall mcAfee antivirus to get the problem solved.

    I tried to remove , but still the problem persists for me . Can you please help on what has to be removed further to make my computer work fine without any crashes.

    BSOD Driver_irql_not_less_or_equal (netio.sys)

    Attached my system config files and other stuff .
    Last edited by mathivanan; 22 Jan 2014 at 16:13.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    There were no crash dumps included, but if it was my machine, I would remove Symantec, reboot, then run the tool they offer to remove it as well.

    Set Windows Firewall and Windows Defender to Automatic and start them too.

    I'd also uninstall Tuneup Utilities.
      My System SpecsSystem Spec

  3. #3


    Just my two cents ...

    McAfee is notoriously famous for leaving it's drivers, services and registry settings even after a complete removal. Running MCPR is mandatory to properly get rid of this crapware.

    http://download.mcafee.com/products/...tches/MCPR.exe
      My System SpecsSystem Spec

  4. #4


    UK
    Posts : 9
    windows 8


    Quote Originally Posted by MasterChief View Post
    There were no crash dumps included, but if it was my machine, I would remove Symantec, reboot, then run the tool they offer to remove it as well.

    Set Windows Firewall and Windows Defender to Automatic and start them too.

    I'd also uninstall Tuneup Utilities.
    Have attached my dump files 011814-22359-01.zip

    Will the dump files be cleaned on daily basis ? luckily i got a backup of my dump in desktop

    let me know what might be the problem
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    The files in C:\Windows\Minidump stay there permanently or until you use something that deletes them, such as Ccleaner or Windows' Disk Cleanup Utility.

    The advice is the same as above that we've given.

    Any further problems after are unlikely, but if so, we're here.
      My System SpecsSystem Spec

  6. #6


    UK
    Posts : 9
    windows 8


    thanks is there any news from the attached dump file ?

    i have not used torrent for past two days... If that crashes next time, then will defenitely post that file immedietly in this thread
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Hi, I just received your p.m. asking for me to analyze the crash dump you posted.

    If you re-read the thread, you will notice I have already done so (twice - once before ever seeing it and once after seeing it) and there is nothing at all that I can add at this time. There's no need for a 3rd time.

    All I can say for now is to repeat from my previous post, while adding emphasis: "Any further problems after are unlikely, but if so, we're here."
      My System SpecsSystem Spec

  8. #8


    UK
    Posts : 9
    windows 8


    Quote Originally Posted by MasterChief View Post
    Hi, I just received your p.m. asking for me to analyze the crash dump you posted.

    If you re-read the thread, you will notice I have already done so (twice - once before ever seeing it and once after seeing it) and there is nothing at all that I can add at this time. There's no need for a 3rd time.

    • All I can say for now is to repeat from my previous post, while adding emphasis: "Any further problems after are unlikely, but if so, we're here."
    Hi Mastercheif ,

    Today my pc crashed again while downloading something from torrents.

    Have attached my dump files in this .

    In the dump files , it is showing the similar error

    NETIO.SYS+1cfd2
    ntoskrnl.exe+59769
    BOOTVID.dll+b0efd2
    BOOTVID.dll+a3afd2

    Any drivers to be updated for this ? pls help.
    Last edited by mathivanan; 26 Jan 2014 at 07:48.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    It really is quite simple, so please stop asking about updating drivers, this, that or the other thing or looking for an answer that you would like to hear instead of the answer that fixes the machine:

    Quote Originally Posted by MasterChief View Post
    There were no crash dumps included, but if it was my machine, I would remove Symantec, reboot, then run the tool they offer to remove it as well.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,360
    Windows 8.1 Enterprise
      My System SpecsSystem Spec

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