Windows 8 and 8.1 Forums


Many BSOD's caused by: ntoskrnl.exe (nt+0x14DCA0)

  1. #1


    Posts : 2
    Windows 8.1

    Many BSOD's caused by: ntoskrnl.exe (nt+0x14DCA0)


    I have faced a BSOD for days when waking the laptop up from sleep, and then it takes 15 minutes to start up. Refreshing and resetting do not solve the problem. I have attached the SF zip file The crashes are usually caused by:

    On Tue 1/21/2014 3:10:37 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\012114-271484-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x14DCA0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE000007CF880, 0xFFFFD0002052A840, 0xFFFFE0000A67F250)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    Occasionally it's caused by:


    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFE00000FAF060, 0xFFFFD00020723840, 0xFFFFCF81790D0D30)
    Error: DRIVER_POWER_STATE_FAILURE

    And only once:
    On Mon 1/20/2014 8:25:59 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\012014-273609-01.dmp
    This was probably caused by the following module: iastora.sys (iaStorA+0x2B8E58)
    Bugcheck code: 0x9F (0x3, 0xFFFFE000010C0060, 0xFFFFD0002052A840, 0xFFFFE000033C2550)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\drivers\iastora.sys
    product: Intel Rapid Storage Technology driver
    company: Intel Corporation
    description: Intel Rapid Storage Technology driver - x64
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.


    I've done all kinds of command prompts like scannow and chkdsk /F , etc. but this doesn't solve the problem. I'd really appreciate any help!

    Thank you,

    Von

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Intel Rapid Storage sucks, remove it via Control Panel\All Control Panel Items\Programs and Features.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Thanks Popeye. I uninstalled Rapid Start, since there was no Rapid Storage. Didn't help. However, the crashes are pointing to microsoft kernels, and the one time I managed to refresh the system made no difference, so I'm guessing it's Microsoft drivers, but don't know which ones!
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by Von View Post
    so I'm guessing it's Microsoft drivers, but don't know which ones!
    Never guess that, as they are never at fault, and it would only be unhelpful to solving issues.

    When bsod analysts do what we do, and we see Microsoft os drivers crashing, we automatically know for sure 100% that there is a bad other driver on the system or there is something wrong with hardware or bios.

    Remove Norton, reboot, then run their tool to remove it, to remove remnants.

    Set Windows Firewall to Automatic and start it too. Do the same for Windows Defender.

    Update your Intel storage driver to latest from Intel.com.

    Update the following to latest from ASUS' site, even if you must look to Windows 7:

    Code:
    AiCharger AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
    fffff800`0240a000 fffff800`02413000   AsHIDSwitch64 AsHIDSwitch64.sys Wed May 30 22:38:32 2012 (4FC6D9A8)
    fffff800`040e1000 fffff800`040e9000   ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
    fffff800`02c41000 fffff800`02c98000   AsusTP   AsusTP.sys   Thu Jan 10 08:29:56 2013 (50EEC254)
      My System SpecsSystem Spec

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