Windows 8 and 8.1 Forums


Windows 8.1 upgrade now bluescreening

  1. #1


    Posts : 14
    Windows 8.1

    Windows 8.1 upgrade now bluescreening


    Okay so I upgraded to the free Windows 8.1 from the store because of Battlefield 4 and that I heard it could help with the cpu frame render time spikes ( protip : it didn't ).

    I did this before with the same error, restored back to Windows 8 and everything was back to normal, the thing is I want to get the bottom of this. WhoCrashed always said it could be a thermal issue, however this is IMPOSSIBLE since I've tested this system 22 times for hours on end to see if an overheat could happen under extreme conditions.

    I would be grateful to have someone look at this and see what's causing this issue.

    SkyDrive minidump below

    https://skydrive.live.com/#cid=C51FD...E9A06BA311!106

    Thanks


    Hope you can open this zipped file
    Last edited by James1001; 19 Jan 2014 at 23:36. Reason: File

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Man, it seems today MS made changes to Skydrive. I can not access your file, even after logging into my personal Hotmail. (It auto-redirects to sign in page, and even after signing in, it's of no help.)

    Please, just attach it to a new post or edit your old one, with the paperclip icon above the post, in advanced mode posting.
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    Man, it seems today MS made changes to Skydrive. I can not access your file, even after logging into my personal Hotmail. (It auto-redirects to sign in page, and even after signing in, it's of no help.)

    Please, just attach it to a new post or edit your old one, with the paperclip icon above the post, in advanced mode posting.
    I've added it to the original post, thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    It's a 0x124 crash. Hal. Hardware. Not good, but a driver could be responsible, still.

    First thing is first: If any overclocking on any component, revert to factory defaults. Monitor temps to ensure within spec. If dust/debris build up near fans, clean it/them. If heatsink is not on well to cpu, clean the bottom of it and the top of cpu simply with a smooth paper towel or toilet paper, then put heat sink back on after adding a thin layer of Artic Silver.

    That being said, I can't really say too much about your drivers since they all are well. You could possibly update the Intel storage driver from Intel.com, but that is not the cause here at all.

    Update motherboard bios firmware to latest.

    Compare CPU-Z SPD tab to Memory tab. See if memory is set well. Look at first tab to see if CPU is overclocked (while under load).

    Let me know how it goes or if you have any questions and we'll see what's good.

    If new crashes, please post new crash dumps.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Looking more into it, I see you have this driver:

    xusb22.sys

    It is part of the unloaded modules list, and it is so very rare that anything there is of interest, but possibly here.

    If you have MotionJoy installed, there is your problem.
      My System SpecsSystem Spec

  6. #6


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    It's a 0x124 crash. Hal. Hardware. Not good, but a driver could be responsible, still.

    First thing is first: If any overclocking on any component, revert to factory defaults. Monitor temps to ensure within spec. If dust/debris build up near fans, clean it/them. If heatsink is not on well to cpu, clean the bottom of it and the top of cpu simply with a smooth paper towel or toilet paper, then put heat sink back on after adding a thin layer of Artic Silver.

    That being said, I can't really say too much about your drivers since they all are well. You could possibly update the Intel storage driver from Intel.com, but that is not the cause here at all.

    Update motherboard bios firmware to latest.

    Compare CPU-Z SPD tab to Memory tab. See if memory is set well. Look at first tab to see if CPU is overclocked (while under load).

    Let me know how it goes or if you have any questions and we'll see what's good.

    If new crashes, please post new crash dumps.

    Well still it doesn't make any sense that it only happens after upgrading to 8.1 Like I said I've done this before with this same error, this honestly does not happen with 8 period. Maybe I should just revert back to 8. Still doesn't make much sense though.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    I made a new post you might have missed, since the timing was nearly the same.
      My System SpecsSystem Spec

  8. #8


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    Looking more into it, I see you have this driver:

    xusb22.sys

    It is part of the unloaded modules list, and it is so very rare that anything there is of interest, but possibly here.

    If you have MotionJoy installed, there is your problem.
    I don't have motionjoy installed, however you said the sys is there, I'll take a look because motionjoy has caused bsod in the past but they usually referenced the driver directly
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Cool, yes, see if you can eliminate the xusb22.sys driver from the system.

    I assure you, 0x124 stops are not inherent to any OS. Only the actual machine can make these happen.

    Perhaps, remove ASUS Smart Doctor software since the driver is very rare/unusual and because of that, I can not guarantee it to be working well (even if it is, I can not guarantee! - which is what is needed, especially in this 0x124 instance, heh heh)

    Code:
    0: kd> lmvm iomap64
    start             end                 module name
    fffff800`042e6000 fffff800`042ef000   IOMap64    (deferred)             
        Image path: \??\C:\WINDOWS\system32\drivers\IOMap64.sys
        Image name: IOMap64.sys
        Timestamp:        Tue Jul 02 04:27:47 2013 (51D28F03)
        CheckSum:         00012564
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    You're very welcome.

    Ccleaner is awesome, so that's good, but even removing Window.old, it won't help with crashes.

    (Maybe this is some kinda rare instance, since it was in unloaded modules, but doubtful.)

    Best of luck and we will get to the bottom of things one way or another, if necessary. There are things that can be done.
      My System SpecsSystem Spec

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