Windows 8 and 8.1 Forums


Windows 8.1 BSOD - igdkmd64.sys - Please help!

  1. #1


    USA
    Posts : 5
    Windows 8.1

    Windows 8.1 BSOD - igdkmd64.sys - Please help!


    Every time I play a game I keep getting a low memory error massage then my computer crashes :/ Please help! (Btw, this only happened when I'm playing League of Legends, not any other game)
    I'm running a Asus laptop on Inter i3 with Intel HD Graphics 4000 (I believe).
    The message is: DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Give this a little try:

    Right click on the desktop icon for the game. If there is not icon there, make one.

    Then, right click it and choose Properties, then go to Compatibility tab. Check the box for "Disable Desktop Composition" then click OK.

    Try your game again.

    Also, if there is any newer patch for the game, install it.

    If those two things didn't help you, update:

    ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64 atkwmiacpi64.sys Tue Sep 06 21:44:52 2011 (4E66CC94)

    DptfDevFan DptfDevFan.sys Fri Jul 13 19:48:07 2012 (5000B3B7)
    DptfDevGen DptfDevGen.sys Fri Jul 13 19:47:46 2012 (5000B3A2)
    DptfDevProc DptfDevProc.sys Fri Jul 13 19:49:52 2012 (5000B420)
    DptfManager DptfManager.sys Fri Jul 13 19:46:44 2012 (5000B364)

    iaStorA iaStorA.sys Sat Sep 01 21:01:24 2012 (5042AFE4)

    The first two should be in Download/Utilities section for your laptop @ its manufacturer's site. (Even if you have to check Windows 7 updates and 8 is not available.)

    The iaStorA can be updated from Intel.com (better) or laptop maker's site.

    The other Dptf drivers can be Googled to see what they belong to -OR- hold off on them for now until we see about them.
      My System SpecsSystem Spec

  3. #3


    USA
    Posts : 5
    Windows 8.1


    Hmm.. I can't seem to find that option... Attachment 35526
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Ok, do the other things and if necessary, we will revisit that by disabling the DWM service for testing purposes, if needed.
      My System SpecsSystem Spec

  5. #5


    USA
    Posts : 5
    Windows 8.1


    I'm at my laptop's manufacture site (Asus) but now I've found that I don't exactly know what the driver's name are (ASMMAP64.sys and atkwmiacpi64.sys) so I'm not sure what to download
    (I'm sorry I'm not very "computer smart", I'm still learning)
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Forgive me, I've had a few drinks, and quite honestly, I'm lazy as all hell at the moment. lol

    You say you're learning? I can't credit you enough then. Another

    Can you please just simply tell me your model and I'll see what I can do? (If you can't say exact, let me know and I'll figure it out.)
      My System SpecsSystem Spec

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