Windows 8 and 8.1 Forums


BSOD at random moments, no error message

  1. #1


    Posts : 5
    Windows 8.1

    BSOD at random moments, no error message


    Hello,

    Starting today I'm experiencing some odd BSOD at random moments.
    There doesn't seem to be any odd behaviour when it happens, for example it might be completely stationary (I'm not even doing anything on my computer), or I'm browsing the web. The only programs that are running at the moment are Google Chrome, Steam, AVG, dropbox, skype, google play and the AMD CCC.

    The BSOD gives no extra information, because right at the moment the line where it should say what kind of problem it could be, the computer restarts immediately.
    I tried to look for the MEMORY.DMP file, but I can't seem to find it anywhere.

    Are there some other tests I can do to fix this problem?

    Thanks in advance!

    (Attached is the Diagnostics zip)

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Remove AVG with the tool from them, then set Windows Firewall and Windows Defender services to Automatic and start them too.

    All of you other drivers appear fine to me, and AVG has a history of being one of the most well known bsod-causers there is.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Uninstalled AVG, turned on Firewall and Defender, even restored a restore point from before the problem occured.
    After that the BSOD still showed up, managed to catch one word from the error code this time: END_......
    The rest happened too fast for me to read it.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Restore points are only a step back.

    Let's see the latest crash dumps. Only when all drivers are perfect and that's a done deal, we can look elsewhere then.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    How do I get the latest crash dumps? You mean running the diagnostic tool again?
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1


    Here is the new dump made with the diagnostic tool
      My System SpecsSystem Spec

  7. #7


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    There were no crash dumps in the archive, probably because you used Ccleaner before running the tool.

    If there is an update to this on your motherboard model page (in Utilities section with ATK in its name), then install it:

    MTsensor ATK0110 ACPI UTILITY Kernel 11/2/2012 2:54:34 AM

    For good measure, update your Logitech device drivers (probably for camera):

    Code:
    LVRS64       Logitech RightSound Fi Kernel        10/23/2012 4:11:24 AM 
    LVUVC64      @oem6.inf,%PID_0821_DD Kernel        10/23/2012 4:12:08 AM
    Logitech Support - Downloads, Manuals, FAQs & More



      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8.1


    Updated the Logitech drivers (for a C910 webcam).
    Tried to find the right driver, but on the Asus website there wasn't a driver for Windows 8.1. The one for W7 was from 2009. Motherboard is the M4A79XTD Evo USB3.

    In addition, I haven't even got Ccleaner installed, so I didn't run it before using the tool.
    Weird thing too, normally after a BSOD you would get a notice with a message like: You're computer experienced blablabla, sent to Microsoft?
    I don't even get that message afterwards :/
      My System SpecsSystem Spec

BSOD at random moments, no error message
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