Windows 8 and 8.1 Forums


BSOD while system was unattended - Error: PAGE_FAULT_IN_NO

  1. #1


    Posts : 1
    Server 2008 R2 Standard

    BSOD while system was unattended - Error: PAGE_FAULT_IN_NO


    hi,

    I'm wondering if someone can help with this issue. I ran into a BSOD while the system was unattended. I used Who Crashed and got the following information, but I was wondering if you guys could shed any more light on it. Unfortunately I realize that may be difficult as I cannot include all of the files you typically request(only the minidump is attached) - I apologize as I realize this may be frustrating.

    here is the info from Who Crashed:
    This was probably caused by the following module: win32k.sys (win32k!NtUserGetDC+0x24)
    Bugcheck code:
    0x50 (0xFFFFF960000E1008, 0x8, 0xFFFFF960000E1008, 0x7)
    Error:
    PAGE_FAULT_IN_NONPAGED_AREA
    file path:
    C:\WINDOWS\system32\win32k.sys
    product:
    Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Multi-User Win32
    Driver
    Bug check description: This indicates that invalid system memory has
    been referenced.
    This appears to be a typical software driver bug and is not
    likely to be caused by a hardware problem.
    The crash took place in a
    standard Microsoft module. Your system configuration may be incorrect. Possibly
    this problem is caused by another driver on your system that cannot be
    identified at this time.



    ---

    If you can add any additional insight from just looking at the dump file I would appreciate it.

    There haven't been any hardware changes or software installs for many months now. Scanning (SFC, CHkDKS) did not reveal any errors.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Being that the machine is in very good condition with respect to drivers as is, and there really isn't too much else to say, I'd be highly inclined to remove McAfee from the system with the tool they offer to do so, in safe mode.

    Reboot and install MSE to replace it (since you're on 7), to test. When issues are cleared up, then you can use any antivirus you want.

    Use CPU-Z to compare the SPD tab to the Memory tab, to see if memory is set well in the bios. If you're using mismatched memory or overclocking, please alleviate either situation, for testing until fixed.

    See if you can update this driver:

    Code:
    7: kd> lmvm lsi_sas
    start             end                 module name
    fffff880`0135d000 fffff880`0137a000   lsi_sas    (deferred)             
        Image path: \SystemRoot\system32\drivers\lsi_sas.sys
        Image name: lsi_sas.sys
        Timestamp:        Mon May 18 20:20:23 2009 (4A11FB47)
        CheckSum:         000230A6
        ImageSize:        0001D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Reference Table - lsi_sas.sys

      My System SpecsSystem Spec

BSOD while system was unattended - Error: PAGE_FAULT_IN_NO
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