Windows 8 and 8.1 Forums


Memtest shows error. RAM re-seat and it comes out clean.

  1. #1


    Posts : 153
    Windows 8, Kali

    Memtest shows error. RAM re-seat and it comes out clean.


    Alright I have a majorly odd problem on my hands. I thought I had fixed this problem in my other thread. I have run the laptop for approximately a day and it crashed. I ran Memtest and it came up with errors within the first pass. I removed the bottom of the laptop and re-seated the RAM (I removed it from the slot and then I replaced it.) I then put the base plate of the laptop back on and ran Memtest again and it has not detected any errors. This is extremely odd. What would you all suggest about fixing this? It seems as if there is a problem with the slot on the motherboard, or the RAM may become un-seated in use (This seems very odd because the ram is seated into the slot firmly and will not budge.) Another thing I was thinking was that the bios may be causing problems somewhere but I am not sure if it would affect the RAM in Memtest. This is very frustrating seeing as I can get absolutely no work done for school and I cannot diagnose the problem.

    Any tips or help will be appreciated. Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Best bet is to contact RAM manufacturer for full replacement of RAM. Ask for and specifically request a matched set.

    Issues will be gone and in the worst case scenario (that will not happen anyway hah) - you will rule out RAM defect like this.
      My System SpecsSystem Spec

  3. #3


    Posts : 153
    Windows 8, Kali


    Quote Originally Posted by MasterChief View Post
    Best bet is to contact RAM manufacturer for full replacement of RAM. Ask for and specifically request a matched set.

    Issues will be gone and in the worst case scenario (that will not happen anyway hah) - you will rule out RAM defect like this.
    I was going through HP online chat support. You think I should just contact A-DATA directly?
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Yeah, sure. Definitely worth a shot.

    HP is probably taking you through level 1 support, huh?

    (Did you reboot the machine? hahahahah)

    Simply tell A-DATA that Memtest has found errors and your bios is set well. They won't even likely want to hear anything else.
      My System SpecsSystem Spec

  5. #5


    Posts : 153
    Windows 8, Kali


    Just talked to A-Data. Got an RMA request going. Hopefully this fixes it, but they said they would probably repair the RAM stick instead of sending a new one.
      My System SpecsSystem Spec

Memtest shows error. RAM re-seat and it comes out clean.
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