Windows 8 and 8.1 Forums

BSOD playing 4 sessions of Everquest 1, System_Service_Exc

  1. #1

    Posts : 3
    Windows 8.1

    BSOD playing 4 sessions of Everquest 1, System_Service_Exc

    I am continuously getting a System_Service_Exception error, mostly when I run 3-4 sessions of Everquest 1. I have an AMD FX8350 chip on a MSI990FXA-GD80 motherboard. In tryignt o trace this issue down, I have replaced (in order):
    Power Suoply
    Hard Drive
    Graphics card

    All of there were upgrades I was wanting to make eventually, but even after I essentially have a new PC, it still BSOD's pretty regularly. To make sure it wasn't a hard drive. I had all but the boot drive (a new hybrid 2TB drive) and my game load drive (an older SSD60) disconnected, and still received the error.

    I have also reinstalled Windows 8.1 on this machine from scratch when I put in the new Hard Drive. I thought about resetting the drive again, but more and more I think its some type of driver issue.

    I updated the graphics driver, but got the error on both sets of Nvidia drivers (the current one, and the previous one)

    I have all of the SF diagnostic files, I will be uploading to this thread. Thanks in advance for any help you can provide.

      My System SpecsSystem Spec

  2. #2

    Posts : 1,883


    When a machine crashes, even on 0x124 hardware specific types, it's generally not advisable to replace hardware (unless you're rich or something haha) - 99% of crashes are software, as is the case here.

    LGBusEnum LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGVirHid LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Update your Logitech video game pad (or similar) drivers from their site to newest.

    Either update or uninstall this Remote Control driver (important!)

    3: kd> lmvm rminiv3
    start             end                 module name
    fffff800`016da000 fffff800`016e1000   rminiv3    (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\rminiv3.sys
        Image name: rminiv3.sys
        Timestamp:        Fri Aug 17 16:53:11 2007 (46C60AB7)
        CheckSum:         0000A2D4
        ImageSize:        00007000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Reference Table - rminiv3.sys

    3: kd> lmvm MBfilt64
    start             end                 module name
    fffff800`031d2000 fffff800`031e0000   MBfilt64   (deferred)             
        Image path: \SystemRoot\system32\drivers\MBfilt64.sys
        Image name: MBfilt64.sys
        Timestamp:        Thu Jul 30 23:40:32 2009 (4A7267B0)
        CheckSum:         0000FF02
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Completely uninstall Realtek software in the normal way you would uninstall any software, from the list. Then, use Device Manager to delete the above MBfilt64.sys driver. Right click on it, uninstall, then check the box to delete too.

    Reboot and see if that file is gone from the driver folder. If not, manually delete it then delete its key from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

    Reboot again, then visit Realtek's website to download/install the latest HD Audio driver cod
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8.1

    BSOF still occuring, after removing the drivers above

    I removed the Logitech software (I have a G15 keyboard, so I think it might be the sw for that. I alos have a logitech mouse)

    I also removed the Famatech radmin software. I used it for remoting into my machine from work, but I can live without it.

    I uninnstalled the realtek sw, and re-installed the sw from the site given.

    After doing this, the BSOD still occured about 5 times yesterday. I re-ran the SF tool, and am attaching the files here. Thanks for everyones help!
      My System SpecsSystem Spec

  4. #4

    Posts : 1,883

    Uninstall or update VPN software, and the machine will be in very nice condition software-wise, and you should be good after (notice on their download page that the version you have now does not support 8):

    6: kd> lmvm vfilter
    start             end                 module name
    fffff800`012bd000 fffff800`012c7000   vfilter    (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\vfilter.sys
        Image name: vfilter.sys
        Timestamp:        Thu Jul 08 22:18:29 2010 (4C3686F5)
        CheckSum:         0000F3D6
        ImageSize:        0000A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Reference Table - vfilter.sys
      My System SpecsSystem Spec

  5. #5

    Posts : 3
    Windows 8.1

    Thanks, I will try that tonight once I get home. I really appreciate your help.

    BTW, I am pretty technical, and wanted to know how you look up the info on the problems, and what tools you use to research issues like this. Is there a 'Debugging 101' guide somewhere I can read? I have watched some of the channel 9 videos on debugging, but am not yet sure exactly where to start. Thanks!
      My System SpecsSystem Spec

  6. #6

    Posts : 1,883

    You're welcome. Seeing the actual crash dumps is not difficult. Being a good debugger requires vast knowledge of all drivers on all systems, when, why and how they crash systems and just knowing lots of "stuff".

    With that, this resource by infamous H2SO4 will get you started:

    Configuring the "Debugging Tools" - Windows 7 Help Forums


    even easier: BSOD on Windows 8.1
      My System SpecsSystem Spec

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