Windows 8 and 8.1 Forums


Multiple BSOD erros. Random times.

  1. #11


    Posts : 37
    Windows 8


    I have completed the steps and my DVD drive is working properly again. Thank you so much! If I have another BSOD in the near future ill post the dump file in this thread. Ill leave it as unsolved for a while just in case.

      My System SpecsSystem Spec

  2. #12


    Posts : 37
    Windows 8


    Quote Originally Posted by MasterChief View Post
    Excellent. Here's how to fix the DVD drive. Let me know if anything is not understood. It's much more simple than it appears at first glance. (it's instructions for 7 - you just have to adapt it for 8 - like use Start screen instead of Start menu etc...)


    1. Click Start
      , type regedit in the Start Search box, and then click regedit in the Programs list.


      If you are prompted for an administrator password or confirmation, type your password or click Continue.
    2. Locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    3. If you see UpperFilters in the pane on the right side, right-click UpperFilters, and then click Delete.
    4. Click Yes to confirm the removal of the UpperFilters registry entry.
    5. If you see LowerFilters in the pane on the right side, right-click LowerFilters, and then click Delete.
    6. Click Yes to confirm the removal of the LowerFilters registry entry.
    7. Exit Registry Editor, and then restart the computer.
    I got another BSOD. Im pretty sure it was the elgato driver because I looked and it somehow was there again. Im almost positive it is gone now, but it also could of been the gdrv.sys I couldnt find an update for. I'll post the dump file again. If its the Elgato Driver then its fine.

    Edit: And I just got another one..
    Last edited by JohnAbyss; 15 Jan 2014 at 01:44.
      My System SpecsSystem Spec

  3. #13


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Rename this file to .bak:

    Code:
    4: kd> lmvm avgloga
    start             end                 module name
    fffff880`01f52000 fffff880`01fa0000   avgloga    (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\avgloga.sys
        Image name: avgloga.sys
        Timestamp:        Fri Jul 19 19:33:16 2013 (51E9CCBC)
        CheckSum:         0005BA18
        ImageSize:        0004E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Then open Regedit. Find its subkey and delete it (you might have to look a bit if named differently, for that driver inside one of them) at

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services


    Do the exact same 2 deletions (file, regedit) for each of these:

    Code:
    4: kd> lmvm gdrv
    start             end                 module name
    fffff880`0b5ed000 fffff880`0b5f6000   gdrv       (deferred)             
        Image path: \??\C:\Windows\gdrv.sys
        Image name: gdrv.sys
        Timestamp:        Thu Mar 12 23:22:29 2009 (49B9D175)
        CheckSum:         000105CE
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    4: kd> lmvm ElgatoGC658
    start             end                 module name
    fffff880`0b400000 fffff880`0b40f000   ElgatoGC658   (deferred)             
        Image path: \SystemRoot\System32\Drivers\ElgatoGC658.sys
        Image name: ElgatoGC658.sys
        Timestamp:        Wed Nov 09 02:39:12 2011 (4EBA2E20)
        CheckSum:         00019338
        ImageSize:        0000F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Uninstall Speedfan (you can reinstall after we're done fixing for 100% sure).

    Download the AVG removal tool from their site, for the product you had. Reboot to safe mode and use it (normal mode ok I guess, if you must).

    Update SuperAntiSpyware to latest:

    Code:
    SASDIFSV64 SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
    SASKUTIL64 SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
      My System SpecsSystem Spec

  4. #14


    Posts : 37
    Windows 8


    Quote Originally Posted by MasterChief View Post
    Rename this file to .bak:

    Code:
    4: kd> lmvm avgloga
    start             end                 module name
    fffff880`01f52000 fffff880`01fa0000   avgloga    (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\avgloga.sys
        Image name: avgloga.sys
        Timestamp:        Fri Jul 19 19:33:16 2013 (51E9CCBC)
        CheckSum:         0005BA18
        ImageSize:        0004E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Then open Regedit. Find its subkey and delete it (you might have to look a bit if named differently, for that driver inside one of them) at

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services


    Do the exact same 2 deletions (file, regedit) for each of these:

    Code:
    4: kd> lmvm gdrv
    start             end                 module name
    fffff880`0b5ed000 fffff880`0b5f6000   gdrv       (deferred)             
        Image path: \??\C:\Windows\gdrv.sys
        Image name: gdrv.sys
        Timestamp:        Thu Mar 12 23:22:29 2009 (49B9D175)
        CheckSum:         000105CE
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    4: kd> lmvm ElgatoGC658
    start             end                 module name
    fffff880`0b400000 fffff880`0b40f000   ElgatoGC658   (deferred)             
        Image path: \SystemRoot\System32\Drivers\ElgatoGC658.sys
        Image name: ElgatoGC658.sys
        Timestamp:        Wed Nov 09 02:39:12 2011 (4EBA2E20)
        CheckSum:         00019338
        ImageSize:        0000F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Uninstall Speedfan (you can reinstall after we're done fixing for 100% sure).

    Download the AVG removal tool from their site, for the product you had. Reboot to safe mode and use it (normal mode ok I guess, if you must).

    Update SuperAntiSpyware to latest:

    Code:
    SASDIFSV64 SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
    SASKUTIL64 SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
    I can't do those things right now as I'm not at home but I thought I'd let you know I attempted to remove gdrv.sys before. It just comes back on reboot
      My System SpecsSystem Spec

  5. #15


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    For gdrv.sys -

    Make a text file and save it under any name. Rename it to gdrv.sys, then copy it directly over the one at C:\Windows\gdrv.sys

    Use Unlocker software to unlock it first, if needed, but probably not.

    Set the permission on it so that your account or no other account has write access to it.

    Reboot and see if the file is still 0 kb. If so, good.

    ---OR---

    if you can update Gigabyte Easy Saver software, do that instead and see if it updates that driver. If not, do as above still.
      My System SpecsSystem Spec

  6. #16


    Posts : 37
    Windows 8


    Okay, ive done what you asked. The BSODs are a lot less frequent now but I got one not too long ago. Here is the dump file. If I missed something you told me to do let me know.

    Edit: Ran Driver Verifier and literally BSOD before I could even see my home screen. Heres the dump files. In the first Dump file the grdv.sys file was a text file with 0kb like you said in the 2nd dump files it was back to normal as I was trying to update it.
    Last edited by JohnAbyss; 16 Jan 2014 at 23:43.
      My System SpecsSystem Spec

  7. #17


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    SuperAntiSpyware has not been updated.

    I'd suggest to uninstall that completely until issues resolve.

    I just noticed something. Razer drivers are amongst the most notorious ones there are.

    I would detach the mouse or keyboard (whatever it is you have from them) and use a generic device instead, to test.

    Code:
    rzudd    rzudd.sys    Fri Sep 13 01:46:30 2013 (5232A6B6)
    SASDIFSV64 SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
    SASKUTIL64 SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
      My System SpecsSystem Spec

  8. #18


    Posts : 37
    Windows 8


    Quote Originally Posted by MasterChief View Post
    SuperAntiSpyware has not been updated.

    I'd suggest to uninstall that completely until issues resolve.

    I just noticed something. Razer drivers are amongst the most notorious ones there are.

    I would detach the mouse or keyboard (whatever it is you have from them) and use a generic device instead, to test.

    Code:
    rzudd    rzudd.sys    Fri Sep 13 01:46:30 2013 (5232A6B6)
    SASDIFSV64 SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
    SASKUTIL64 SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
    Uninstalled SuperAntiSpyware, will test the the other theory later today when I get home.

    Any other things you notice that are of significance?
      My System SpecsSystem Spec

  9. #19


    Posts : 37
    Windows 8


    I'm about to try your theory, but I also just got a BSOD. First one of the day so its getting better. Heres the dump file incase you see anything new. Ill test your theory in a few and report back.

    EDIT: Still got a BSOD... Any other ideas??

    Also "Probably caused by : dxgmms1.sys ( dxgmms1+205a1 )" GPU driver problem?
    Last edited by JohnAbyss; 18 Jan 2014 at 03:09.
      My System SpecsSystem Spec

  10. #20


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    In latest crash dumps rzudd.sys was still present.

    If you really did test with another device instead, then just keeping so, but uninstall Razer software too and reboot.
      My System SpecsSystem Spec

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Multiple BSOD erros. Random times.
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