Solved Frequent reboot without BSOD and dump files

johnwook

New Member
Messages
14
I have frequent reboots (only today: 3).

My new windows 8.1 notebook stops working, then restarts (sometimes I can have ALT+TAB working, but mouse and/or keyboard stops responding and after 5 minutes PC restarts).

By the way I changed my pagefile configuration forcing it to 16 gb (so dump files will be created).
 
Last edited:

My Computer

System One

  • OS
    Win 8 Pro ITA
Add this info. sfc /scannow ok. Latest driver installed. No virus, spyware, etc. No antivirus installed (only windows defender).

Today my PC works well (I have to wait some days to confirm). I disabled all toshiba software (no more reboots, now only video freezes) and - maybe this is the key - I've found a deinterlace option in catalyst driver - video settings (option enabled by default). I disabled this option and cross my fingers.

Have a look here, I'm not the only one with this Toshiba problem: Toshiba Satellite running AMD A6 processor keeps freezing when - Microsoft Community
 

My Computer

System One

  • OS
    Win 8 Pro ITA
There are no dump files included. Best to set the pagefile so Windows handles it all automatically. i.e. "stock" setting

For now, I can tell you to uninstall TeamViewer because in other materials provided by you, I can see its driver is from 2007. That's a definite issue right there and may be your complete fix.

This driver should definitely be updated to latest:

PEGAGFN.sys Kernel 05/08/2009 07:50:46

Driver Reference Table - PEGAGFN.sys

and the same goes for these:

SiSRaid2 SiSRaid2 Kernel 24/09/2008 20:28:20
SiSRaid4 SiSRaid4 Kernel 01/10/2008 23:56:04

For those last two SiS drivers, if you can't find how to update them, leave it be until we see a crash dump, hopefully. (Or not, depending on how you look at at, heh.)

Good luck.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
No problem today with my PC. I uninstalled PEGAGFN.sys file (Toshiba Password Utility). About SiSRaid2 and SiSRaid4 i don't find them in device manager and also with DriverView of Nirsoft I can't locate them.

They are present in regedit with these info:

sisraid2.inf
PCI\VEN_1039&DEV_0180
PCI\VEN_1039&DEV_0181
PCI\VEN_1039&DEV_0182
PCI\VEN_1039&DEV_1182
SIS182PCI.NT
sisraid2.inf_amd64_845e008c32615283
Silicon Integrated System Corp
SiS 180 Raid controller
SiS 965/966 182/1182 RAID Controller




sisraid4.inf
PCI\VEN_1039&DEV_1184
SISRAID4.NT
sisraid4.inf_amd64_65ab84e9830f6f4b
Silicon Integrated System Corp
SiS Storport AHCI Controller


I still have to update them (on http://w3.sis.com/download/ there aren't version for windows 8).

PC looks stable, this evening I'll try with video streaming from internet. If it will be so stable in next days I'll mark as solved.

Have a nice day and thank you
 

My Computer

System One

  • OS
    Win 8 Pro ITA
Forget the SiS drivers entirely and don't install anything for them. The ones on your machine are likely not even active or loaded into memory, so no harm, no foul.

You too have a nice day and you're welcome.

Yeah, yeah - let us know how it continues to go, regardless if well or not. If not, it will be sooner rather than later.

\m/
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Best of luck with continued success and enjoy. Thanks for letting us know and you're welcome.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
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