Windows 8 and 8.1 Forums


PC crashes in sleep mode, WinDbg points to wireless card?

  1. #1


    Posts : 15
    Windows 8 x64

    [Wrong forum] PC crashes in sleep mode


    This issue has been ongoing for months, ever since I purchased the computer in November. Microsoft basically abandoned my issue and I personally have not been able to solve it myself.

    I am using an ASUS K55N laptop, equipped with an AMD A8-4500M APU, 4GB single-channel RAM, and of course, Windows 8 standard x64.

    Occasionally, anywhere from an hour to three days after a boot-up, the computer will hang while in sleep mode (screen will be off but indicator lights will remain on for about 5 minutes in sleep mode) and shut off. Upon restarting, I'll be greeted by a "Your PC ran into a problem and had to restart" Windows prompt. Of course, a minidump will also be produced. However, there is no BSOD anywhere to be found.

    Upon looking into these dump files with WinDbg, all of them point toward my Atheros AR9485 wireless card's driver; either athw8x.sys or athrx.sys depending on the driver I was using at the time. I have tried several Atheros drivers, to no avail. I have tried using new drivers, old drivers, Windows 7 drivers, you name it. At this moment, I am using a Windows 7 driver. Yet, it has not solved the issue.

    Verifier is disabled, although I believe my issue can be attributed to debugging. I have literally tried everything and it persists. Please help me with my issue.

    Attached are my SF diagnostics tool logs.
    Last edited by Pastel Pony; 06 Jan 2014 at 17:43.

      My System SpecsSystem Spec

  2. #2


    Posts : 15
    Windows 8 x64


    Please close this. I posted in the wrong forum.
      My System SpecsSystem Spec

PC crashes in sleep mode, WinDbg points to wireless card?
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