Windows 8 and 8.1 Forums


Random BSOD error code 0x124

  1. #1


    Posts : 6
    Windows 8 Pro

    Random BSOD error code 0x124


    Hello,

    I've recently upgraded my pc where I installed a new Motherboard (ASUS Z87-PLUS) , CPU (I5 4670k) and a GPU (GTX780TI). After having done this I've started encountering some problems while using it. The computer has started BSODing along with the message "WHEA_UNCORRECTABLE_ERROR". The BSODing is seemingly random where I've had it crash both when I'm gaming and while the pc is idle. I am not running an overclock and as far as I know this is not a temperature issue.

    I have already installed a fresh version of Windows 8 in an attempt to fix this. I've also updated all of my drivers along with my BIOS as well as Windows to their latest versions. I've started to suspect that I've got a faulty component although I'd like some with this.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Hi

    Please post a Speccy snapshot of your system following Speccy - Publish Snapshot of your System Specs - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8 Pro


    Hello and thanks for responding.

    Here you go: http://speccy.piriform.com/results/3...h1yJCKmUUpqe7A
      My System SpecsSystem Spec

  4. #4


    Hi

    The first thing i noticed is that your RAM seems to be running on wrong configuration. The Kingston module is rated for 1333 Mhz but it is currently running on 1600 Mhz.


    Code:
    RAM
    12.0GB Dual-Channel DDR3 @ 801MHz (9-9-9-27)
    I have seen BSOD 0x124 caused by overclocked memory modules so your first steps should be nothing but to configure the RAM to run on correct settings.

    Please enter BIOS setup and switch to the Advanced mode. Then Navigate to the AI Tweaker Menu. For the sub item Memory Frequency, change value to 1333 instead of Auto. After saving and rebooting, rerun Speccy and make sure RAM frequency is now reported as 667 Mhz (1333/2).

    Please report whether it makes any difference.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8 Pro


    Alright, I fixed that. Speccy now reports it as running at 667 Mhz.

    I'll report back if I crash again. Thanks.
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8 Pro


    Nope, that didn't solve it. I just crashed again. I crashed while playing Payday 2 although it had been running for roughly 2 hours until it did crash.

    I'll attach the latest crash file although it's seemingly identical to the previous ones.

    Thank you for your help so far.
      My System SpecsSystem Spec

  7. #7


    Hi

    There is no problematic or severely outdated drivers can be seen in the crash dump you uploaded. So the issue should be a low level hardware/compatibility problem.

    Please try the below steps.

    1. Reset all components and connectors.

    Even a simple contact issue can cause weird problems. Please remove and re-insert all peripheral cards (RAM , Graphics card etc) and cable connectors to solve any potential contact issues.

    2. Run hardware diagnostics.

    A stop 0x124 can be caused by any of the major component in the system including but not limited to CPU ,RAM and MoBo. To test the RAM, please run Memtest86+ version 5.01 for at least eight passes.

    How to use Memtest86+ - RAM - Test with Memtest86+ - Windows 7 Help Forums

    Report whether the test detect errors during the test. Please not that this is a time consuming process and it may take several hours to complete eight passes.

    To torture test the CPU, please use Prime95 - Hardware - Stress Test With Prime95 - Windows 7 Help Forums

    What you need to run is the SmallFFT test for around three hours. Make sure to select Advanced --> Round Off Checking (check reply #1) . Once the test completes 3 hours, copy and paste the contents of Results.txt (which will be located in the same folder) with next reply.
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    Windows 8 Pro


    Hello Anshad,
    I've checked, removed and re-inserted all components in my computer. In doing so I noticed that I had set the RAM up incorrectly. (A1 4gb, A2 4gb B1, 2gb, B2 2gb) I had mixed the 2 different RAM sets across two separate channels. I removed the 2gb ram sticks and I made sure that the RAM was inserted correctly and correctly set up. (A1 4gb, B1 4gb) Unfortunately this was not the solution as I got a BSOD a few hours ago.

    I have run the Prime95 test for a little bit over 3 hours and I believe that it ran without any errors. My CPU temperature was around 75C during the entire test.
    Code:
    [Sun Jan 05 01:02:46 2014]Compare your results to other computers at http://www.mersenne.org/report_benchmarks
    Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
    CPU speed: 3728.70 MHz, 4 cores
    CPU features: Prefetch, SSE, SSE2, SSE4, AVX, FMA
    L1 cache size: 32 KB
    L2 cache size: 256 KB, L3 cache size: 6 MB
    L1 cache line size: 64 bytes
    L2 cache line size: 64 bytes
    TLBS: 64
    Prime95 64-bit version 27.9, RdtscTiming=1
    Best time for 768K FFT length: 3.314 ms., avg: 3.879 ms.
    Best time for 896K FFT length: 4.151 ms., avg: 4.717 ms.
    Compare your results to other computers at http://www.mersenne.org/report_benchmarks
    Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
    CPU speed: 3729.01 MHz, 4 cores
    CPU features: Prefetch, SSE, SSE2, SSE4, AVX, FMA
    L1 cache size: 32 KB
    L2 cache size: 256 KB, L3 cache size: 6 MB
    L1 cache line size: 64 bytes
    L2 cache line size: 64 bytes
    TLBS: 64
    Prime95 64-bit version 27.9, RdtscTiming=1
    Best time for 768K FFT length: 3.439 ms., avg: 4.454 ms.
    Best time for 896K FFT length: 4.140 ms., avg: 4.940 ms.
    Best time for 1024K FFT length: 4.591 ms., avg: 5.151 ms.
    [Sun Jan 05 01:18:00 2014]
    Self-test 12K passed!
    Self-test 12K passed!
    Self-test 12K passed!
    Self-test 12K passed!
    [Sun Jan 05 01:33:18 2014]
    Self-test 8K passed!
    Self-test 8K passed!
    Self-test 8K passed!
    Self-test 8K passed!
    [Sun Jan 05 01:48:35 2014]
    Self-test 16K passed!
    Self-test 16K passed!
    Self-test 16K passed!
    Self-test 16K passed!
    [Sun Jan 05 02:03:55 2014]
    Self-test 10K passed!
    Self-test 10K passed!
    Self-test 10K passed!
    Self-test 10K passed!
    [Sun Jan 05 02:18:58 2014]
    Self-test 12K passed!
    Self-test 12K passed!
    Self-test 12K passed!
    Self-test 12K passed!
    [Sun Jan 05 02:34:17 2014]
    Self-test 8K passed!
    Self-test 8K passed!
    Self-test 8K passed!
    Self-test 8K passed!
    [Sun Jan 05 02:49:32 2014]
    Self-test 16K passed!
    Self-test 16K passed!
    Self-test 16K passed!
    Self-test 16K passed!
    [Sun Jan 05 03:04:32 2014]
    Self-test 10K passed!
    Self-test 10K passed!
    Self-test 10K passed!
    Self-test 10K passed!
    [Sun Jan 05 03:19:42 2014]
    Self-test 12K passed!
    Self-test 12K passed!
    Self-test 12K passed!
    Self-test 12K passed!
    [Sun Jan 05 03:34:44 2014]
    Self-test 8K passed!
    Self-test 8K passed!
    Self-test 8K passed!
    Self-test 8K passed!
    [Sun Jan 05 03:50:04 2014]
    Self-test 16K passed!
    Self-test 16K passed!
    Self-test 16K passed!
    Self-test 16K passed!
    [Sun Jan 05 04:05:09 2014]
    Self-test 10K passed!
    Self-test 10K passed!
    Self-test 10K passed!
    Self-test 10K passed!
    I'm going to run Memtest86+ while I sleep and I'll report back once I wake up.

    Thanks.
      My System SpecsSystem Spec

  9. #9


    Hi

    Prime95 looks fine. If the Memtest also came clean, i would recommenced running Intel's on Processor Diagnostic Tool.

    Processors — What is the Intel® Processor Diagnostic Tool?
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8 Pro


    Hello Anshad,

    I tried to get the Memtest86+ to run on a usb drive last night but it never booted correctly. I tried with previous versions and I tried booting it on other computers but to no avail. I'm going to try to burn it to a cd tonight and see what happens.

    I've run Intel's Processor Diagnostic Tool which passed.

    Code:
    ---------------------------
    --- Testing Processor 1 ---
    ---------------------------
    
    
    
    
    --- IPDT64 - rev  1.29.0.0.MP ---
    
    
    
    
    --- Start Time: 01/05/2014 14:47:03---
    
    
    
    
    --- Skipping Config ---
    
    
    
    
     --- Reading CPU Manufacturer --- 
    
    
    Expected --> GenuineIntel
    Detected --> GenuineIntel
    Found --- Genuine Intel Processor ---
    
    
     --- Temperature Test --- 
    
    
    Temperature Test Passed!!!
    
    
    
    
    Temperature = 67 degrees C below maximum.
    
    
    
    
     --- Reading Brand String --- 
    
    
    Detected Brand String:
    Intel Core i5-4670K   3.40GHz
    
    
    Brand String Test Passed!!!
    
    
    
    
     --- Reading CPU Frequency --- 
    
    
    Expected CPU Frequency is --> 3.40
    
    
    
    
    Detected CPU Frequency is --> 3.40564
    
    
    CPU Frequency Test Passed!!!
    
    
    
    
     --- FSB NOT Supported on this Processor --- 
    
    
    
    
     --- Running Base Clock test --- 
    
    
    
    
    Detected Base Clock --> 100
    Base Clock test Pass ---
    ..QPI rate Test not supported..
    ..Skipping QPI rate Test..
    
    
    Skipping QPI rate Test
    
    
    
    
     --- Running Floating Point test --- 
    
    
    
    
    Million Floating Points per Second, MFLOPS --> 489.6
    Floating Point Test Pass ---
    
    
     --- Running Prime Number Generation Test --- 
    
    
    
    
    Operation Per Second--> 4.65205e+006
    Prime Number Generation Test Pass ---
    
    
     --- Reading Cache Size ---  
    
    
    - Detected L1 Data Cache Size --> 4 x 32
    - Detected L1 Inst Cache Size --> 4 x 32
    
    
    - Detected L2 Cache Size --> 1024
    - Detected L3 Cache Size --> 6144
    
    
    
    
     Cache Size Test Passed!!!
    
    
    
    
     --- Determining MMX - SSE capabilities --- 
    
    
    
    
    		 --- CPU FEATURES DETECTION FOR ---
    	            ---        MMX SSE       ---
    MMX		 - MMX Supported -->	Yes
    SSE		 - SSE Supported -->	Yes
    SSE2		 - SSE2 Supported -->	Yes
    SSE3		 - SSE3 Supported -->	Yes
    SSSE3		 - SSSE3 Supported -->	Yes
    SSE4.1		 - SSE4.1 Supported -->	Yes
    SSE4.2		 - SSE4.2 Supported -->	Yes
    		--- MMX SSE - capabilities check complete ---
    
    
    MMX Test Result --- PASS
    SSE Test Result --- PASS
    SSE2 Test Result --- PASS
    SSE3 Test Result --- PASS
    SSSE3 Test Result --- PASS
    SSE4.1 Test Result --- PASS
    SSE4.2 Test Result --- PASS
    MMX SSE Testing Passed !! 
    
    
     --- Determining AVX AES PCLMULQDQ capabilities --- 
    
    
    
    
    		 --- CPU FEATURES DETECTION FOR ---
    	           --- AVX/AES/PCLMULQDQ ---
    AVX		 - Advanced Vector Extensions Supported -->	Yes
    AVX OS Support   - AVX Operating System Supported -->		Yes
    AES		 - Advanced Encryption Standard Supported -->	Yes
    PCLMULQDQ	 - Polys Carry-Less Multiply Supported -->	Yes
    	--- AVX AES PCLMULQDQ capabilities check complete ---
    
    
    AVX Compare Test Result --- PASS
    AES Test Result --- PASS
    PCLMULQDQ Test Result --- PASS
    AVX AES PCLMULQDQ Testing Passed !! 
    
    
    --- Reading Memory Size --- 
    
    
    
    
    Detected Memory Size is --> 8.00GB
    
    
    
    
    --- Integrated Memory Controller Stress Test --- 
    
    
    
    
    --- Integrated Memory Controller Stress Test Pass!!! --- 
    
    
    
    
    Integrated Memory Controller Test Pass!!!
    
    
    
    
    --- Platform Controller Hub Test Disabled ---
    
    
    
    
    ..
    ..Query 2..
    ..
    --- Querying for Intel(R) Integrated Graphics Device (IGD) ---
    ..Did not detect Intel(R) Integrated Graphics Device (IGD).
    ..This could be that the test platform is using a discrete graphics card.
    ..To test IGD, verify that there is an onboard video connector, 
    ..shutdown the test platform, remove the graphics card, and 
    ..move video cable from graphics card to onboard video connector 
    ..Skipping Intel(R) Integrated Graphics Device Presence Test..
    ..
    
    
     --- CPU Load --- 
    
    
    
    
     --- Load Level = 8
    
    
    
    
    CPU Load Passed!!!
    
    
    
    
     --- Temperature Test --- 
    
    
    Temperature Test Passed!!!
    
    
    
    
    Temperature = 51 degrees C below maximum.
    
    
    
    
    --- Test End Time: 01/05/2014 14:51:03---
    I'll report back once I've run memtest86+.

    Thanks
      My System SpecsSystem Spec

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