Windows 8 and 8.1 Forums

BSOD while playing on msi gt70 dragon edition 2

  1. #11

    Posts : 13
    windows 8

    Quote Originally Posted by kaelaan View Post
    Hi m4d,

    It sounds like one of the filters from the network manager is still active. Download the 64-bit version of the killer cleaner found at Driver Downloads | Qualcomm Atheros, Inc. and the latest drivers for e2200/wireless-N 1102 (64-bit).
    Manually uninstall the drivers I had you install. Reboot.

    Run the killer cleaner. Reboot.

    Install the latest drivers. Reboot.

    Uninstall the latest drivers from the Uninstall Programs in your control panel. Reboot.

    Run the kill cleaner again. Reboot.

    Install the drivers I had you manually install.

    I realize that it's a pain, but wireless-N driver is causing the crash. This is usually because one of the filters installed by Killer Network Manager is still left behind.

    I still haven't had any crashes for a while now. However, I will never say never.

    ectech - FFFFFFF9 is the standard IRQ to be used for the Qualcomm Atheros Wireless-N 1102. I'm pretty sure it's a virtual device that is sharing the same hardware along with the Qualcomm Atheros e2200. Which is why, both wired or wireless will cause the same issues when put under high load.

    My personal opinion is that it is a design flaw either in the driver or the device itself. To make it worse, Bigfoot (the original design manufacturer) was acquired by Qualcomm and has since shut down the website as of the 1/1/2014. This is why has been down for the past week. Hopefully, Qualcomm provides a fix.

    What I have noticed is that the driver wants to manage the Windows TCP/IP stack for all applications. So programs that have their own process management for network activity seem to be at higher risk in causing a problem with the drivers. A perfect example of this is either chrome.exe or steam.exe. Both of which use an internal task management and memory system that split the multiple downloads into separate tasks (in the case of chrome) or threads (in the case of steam). Which would explain a lot of the wacky BSODs I used to get (KERNEL_SECURITY_CHECK_FAILURE, DRIVER_IRQL_NOT_LESS_OR_EQUAL, SYSTEM_SERVICE_EXCEPTION, IRQL_NOT_LESS_OR_EQUAL) all of which would point to either the killer drivers themselves or the tcpip.sys.

    It's actually a common theme with various MSI laptops once you start putting them through their paces. You can try RMA'ing the laptop, but since it's intermittent and usually happens only when the NIC or WLAN is put under heavy load - I think you will get the laptop or replacement in the same condition.

    Because this laptop cost me $2600 - if it happens again to myself, I will be removing (or disabling) the onboard LAN/WLAN and installing my own. I really don't want to be reduced down to a USB wireless network adapter.
    the weird thing is. my friend bought the same laptop and he had no crashes at all .. thats why im thinking of changing it with another dragon edition 2 .. although if i'm going to change it i have to do it by tommorow because it's the last day for me
    so what do you think .. should i get a new one or stick with this one and try to solve it

      My System SpecsSystem Spec

  2. #12

    Posts : 10
    Windows 8/Windows 8.1

    I hear that as well (mixed results), but I really think it also has to do with what they are using it for.

    For example, even after upgrading to Windows 8.1 (which was a very buggy driver experience), I was able to play a heavily modded version of Minecraft (4GB memory in use) for hours at a time. I was also able to play Battlefield 4 with no issues at all. I only had issues with VMWare Workstation once before I updated to the latest Intel graphics driver (BSOD was pointing to GDI, which uses the Intel 4600).

    As soon as I switch to steam games or do heavy browsing with Chrome (YouTube), the BSODs start flying.

    It could very well be a bunch of faulty laptops, you can try your luck with swapping it out with another one. Myself, if I run into issues again, I may contact the local MSI repair center before I rip the back off myself.
      My System SpecsSystem Spec

  3. #13

    Posts : 13
    windows 8

    Quote Originally Posted by ectech View Post
    The most recent crash points to your wireless card. Open Device Manager and disable the wireless. Use a wired connection to test if this stops the system from crashing.

    Attachment 34639

    As you can see from the picture, the driver is attempting to use IRQ 4294967289. Most computers only use IRQs up to 15. There is clearly something wrong with the driver.

    Test the system with only a wired connection and post any details you find.
    that's the problem i can't use wired connection at this time


    kaelaan ,, i tried that but i just got bsod 30 minutes ago i attached the dump file ..
    although in the custom driver(the one without killer network software) i got 2 folders 1-killer e220x 2-killer wireless N ,, i installed it manually in device manager the killer e220x in the Ethernet device and the killer wireless-N in the network device am i doing it right ?
      My System SpecsSystem Spec

  4. #14

    Posts : 10
    Windows 8/Windows 8.1

    Yeah ... that's correct. There are two folders, one for the wireless and one for the wired driver. I have a feeling that you may want to swap out the laptop tomorrow.

    Btw, are you consistently able to reproduce the BSOD (over time) by performing specific tasks? If so, you should try the same exact things on the swapped out laptop.
      My System SpecsSystem Spec

  5. #15

    Posts : 13
    windows 8

    oh ok thanks .. hopefully they agree on swapping the laptop because i threw the box :$
      My System SpecsSystem Spec

  6. #16

    Posts : 10
    Windows 8/Windows 8.1

    Well.. so much for my setup. I received a BSOD a few minutes ago (KMODE_EXCEPTION_NOT_HANDLED).

    Since no release driver (from MSI or Qualcomm) and unofficial release driver seems to be correcting the issue, I have to assume that there are a lot (I know about a dozen of us with the same problem) of faulty LAN/WAN Bigfoot chipsets (pretty sure its on the same module).
      My System SpecsSystem Spec

  7. #17

    Posts : 10
    Windows 8/Windows 8.1

    And then another one (IRQL_NOT_LESS_OR_EQUAL) while vacuuming and letting it idle. Very strange.
      My System SpecsSystem Spec

  8. #18

    Posts : 13
    windows 8

    i just hate msi at this point ,, i tried to swap it but they said they couldn't swap it even though it's clearly new (bought it 7 days ago and had the problem from day 1) and totally their fault ... so frustrating
    Last edited by m4d; 07 Jan 2014 at 22:55.
      My System SpecsSystem Spec

  9. #19

    Posts : 10
    Windows 8/Windows 8.1

    I wouldn't hate on MSI too much. I would expect this from any laptop manufacturer. Unless you can reproduce the issue easily, a lot of times it is hard to prove your case. Which is why we come here.

    So, I went out and bought a linksys wireless adapter, uninstalled the NIC and wireless drivers and then disabled both devices. Installed the Linksys USB wireless adapter and will be using that to see if the problem goes away.

    I also went ahead and uninstalled the Qualcomm Atheros bluetooth adapter. Scanned for new hardware and it was immediately replaced by the Microsoft Generic Bluetooth device. Within a couple of minutes - BSOD... So, I opened up the dump with WinDbg. Apparently, Windows updated automatically replaced the Microsoft Generic Bluetooth with the Qualcomm Atheros version that I downloaded from the Microsoft Windows Update site a couple of weeks ago. When it did, it immediately though a driver fault KMODE_EXCEPTION_NOT_HANDLED. It also pointed out that Address regions for 'bthpan' and 'bthport.sys' overlap. I'm not sure if that's because the device manager didn't finish remove the MS Generic Bluetooth adapter before it automatically installed the Qualcomm version of the adapter for me - or if there is actually a problem with the Qualcomm Atheros Bluetooth adapter. So, just to be sure, I disabled the bluetooth adapter as well.

    Anyway, if this fixes my problem - then I will eventually open up the bottom (void the warranty), pull out the Bigfoot Double Shot card (which includes the e2200 and Wireless N-1102 on the same mini card) and replace it with something different. I really do like the laptop... when it works.
      My System SpecsSystem Spec

  10. #20

    Posts : 1,883

    I noticed you have Afterburner installed or a similar overclocking tool. I would completely uninstall that until you are certain the machine is well. Just a thought, as I see hardware referenced in crashes, in unusual ways too. Perhaps a set overclock is the cause.

    Check CPU-Z SPD tab and compare it to its Memory tab. See if Memory tab reflects proper settings that SPD tab shows. If all memory installed is not of same exact brand, type and size, we should definitely look into that too.
      My System SpecsSystem Spec

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BSOD while playing on msi gt70 dragon edition 2
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