Windows 8 and 8.1 Forums


BSOD-MEMORY.DMP Crashes non-stop

  1. #1


    Bulgaria
    Posts : 1
    Windows 8.1 Pro

    BSOD-MEMORY.DMP Crashes non-stop


    DRIVER_IRQL_NOT_LESS_OR_EQUAL-most often in the brackets is this -(nvlddmkm.sys), but sometimes some other files occur but I couldn't manage to write it down.
    I attach the zip file from Sf_diagnostic_tool.
    I don't know if it matters but the laptop is brand new ASUS ROG G750JH. I bought it three days ago without OS. I've just installed windows 8.1 version.
    Thank you for your cooperation and Happy New Year from Bulgaria

      My System SpecsSystem Spec

  2. #2


    Hi

    Please follow the below steps.

    1. Clean install Nvidia driver.

    First uninstall Nvidia components like 3D Vision , Physx, Nvidia update etc from the system and Nvidia Display Driver at last. Then download the latest driver offered by the Nvidia official driver detect tool.

    NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

    2. Uninstall Daeomon Tools.

    DT is know to be a BSOD causer and besides that Windows 8 doesn't require a third party app to mount ISO files. Please uninstall DT completely from the system. Then download and run SPTD remover from http://www.duplexsecure.com/download...t-v186-x64.exe

    Run the tool and press Uninstall button to remove SPTD.

    Please use native ISO mounting function instead - How to mount an ISO image in Windows 8

    3. Uninstall BitDefender as a test.

    More than one crash dump shows possible involvement of BitDefender in some crashes.

    Code:
    ffffd000`2082a438  fffff800`0195ec47Unable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfndisf6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bdfndisf6.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys
     bdfndisf6+0x1c47

    Please uninstall it completely from the system at least as a test. You can re-install the latest version once the issue is resolved.

    If the BSOD continues, please upload the latest crash dumps with next reply.
      My System SpecsSystem Spec

BSOD-MEMORY.DMP Crashes non-stop
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