BSOD-MEMORY.DMP Crashes non-stop

bboymako

New Member
Messages
1
Location
Bulgaria
DRIVER_IRQL_NOT_LESS_OR_EQUAL-most often in the brackets is this -(nvlddmkm.sys), but sometimes some other files occur but I couldn't manage to write it down.
I attach the zip file from Sf_diagnostic_tool.
I don't know if it matters but the laptop is brand new ASUS ROG G750JH. I bought it three days ago without OS. I've just installed windows 8.1 version.
Thank you for your cooperation :) and Happy New Year from Bulgaria:)
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS G750JH
    CPU
    i7-4700HQ
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 780M
    Browser
    IE
    Antivirus
    BitDeffender
Hi

Please follow the below steps.

1. Clean install Nvidia driver.

First uninstall Nvidia components like 3D Vision , Physx, Nvidia update etc from the system and Nvidia Display Driver at last. Then download the latest driver offered by the Nvidia official driver detect tool.

NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

2. Uninstall Daeomon Tools.

DT is know to be a BSOD causer and besides that Windows 8 doesn't require a third party app to mount ISO files. Please uninstall DT completely from the system. Then download and run SPTD remover from http://www.duplexsecure.com/download/SPTDinst-v186-x64.exe

Run the tool and press Uninstall button to remove SPTD.

Please use native ISO mounting function instead - How to mount an ISO image in Windows 8

3. Uninstall BitDefender as a test.

More than one crash dump shows possible involvement of BitDefender in some crashes.

Code:
ffffd000`2082a438  fffff800`0195ec47Unable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfndisf6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bdfndisf6.sys
*** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys
 bdfndisf6+0x1c47


Please uninstall it completely from the system at least as a test. You can re-install the latest version once the issue is resolved.

If the BSOD continues, please upload the latest crash dumps with next reply.
 

My Computer

System One

  • OS
    Windows 7
Back
Top