Windows 8 and 8.1 Forums

Random BSODs

  1. #1


    Posts : 9
    Windows 8.1

    Random BSODs


    Hi all. I have been having issues with bsod's for a month or two now, which is quite frustrating.

    I was having them every hour or so at one stage, however i debugged some issues, such as outdated drivers etc, and it isn't quite as frequent now.
    It now occurs 1-3 times a day on average during heavy usage i guess.

    I have attached the log file as requested in the guidelines.

    Let me know if anyone can see anything that needs fixing, or if you need further info etc. thanks in advance.

      My System SpecsSystem Spec

  2. #2


    Posts : 9
    Windows 8.1


    Another one overnight while i was sleeping, seemingly caused by msfs.SYS (Mailslot driver).

    A bit more info. I have done a chkdsk on the ssd, and also have done ram test with around 4 passes now, without finding anything.

    The video card driver has been high on the "suspects list" as the GEOforce drivers seem to cause a lot of issues.
    any thoughts?
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1


    Hi, just wanted to know if I have posted this correctly, such as correctly posted the attachment. thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 1,360
    Windows 8.1 Enterprise


    Hello paulp75,

    I will review the logs shortly and post instructions for you.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,360
    Windows 8.1 Enterprise


    Please remove the following software..

    1) Samsung Android software/drivers

    2) Spybot search & destroy 2

    I need the model number of the computer. If it is a custom built machine I'll need the model number for the motherboard.
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8.1


    Hi there ectech.
    Thanks for replying.
    In regards to the samsung drivers/software, do you mean the samsung magician app(for the ssd). I have looked through and i can't find anything related to my s3 on the computer.
    I've uninstalled spybot now.

    The motherboard is an ASUS Z-87c
      My System SpecsSystem Spec

  7. #7


    Posts : 1,360
    Windows 8.1 Enterprise


    In regards to the samsung drivers/software, do you mean the samsung magician app(for the ssd). I have looked through and i can't find anything related to my s3 on the computer.
    If no Samsumg Android drivers are present you can disregard. However, Samsung Magician you should keep.

    An update for the following driver is available. Please Download & Install.

    1) Realtek LAN Driver

    Please Download & Install Speccy..

    Link: Download Speccy 1.24.632 - FileHippo.com

    Click File > Publish Snapshot > Copy & Paste the URL into your next post.
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8.1


    Hi there. I'm trying to find the correct driver for that one.
    There is the speccy info. thanks for your help
    http://speccy.piriform.com/results/L...Z3ndxbHDPILl74
      My System SpecsSystem Spec

  9. #9


    Posts : 1,360
    Windows 8.1 Enterprise


    This is the correct driver.. It should be the second option.

    Version 8.19.726.2013

    Description Realtek LAN Driver V8.19.726.2013 for Windows Win8.1 32bit & Win8.1 64bit---(WHQL).
    File Size 6,41 MBytesupdate

    Update the BIOS also..

    Version 1707
    Description Z87-C BIOS 1707
    Improve system stability.
    File Size 5,28 MBytesupdate
      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows 8.1


    Quote Originally Posted by ectech View Post
    Description Z87-C BIOS 1707
    Improve system stability.
    File Size 5,28 MBytesupdate
    This sounds promising. system stability.

    Ok I have made both changes. Updated bios and also the lan driver. thanks for your help.
      My System SpecsSystem Spec

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