Windows 8 and 8.1 Forums


ntoskrnl bsod - please help new computer

  1. #1


    Posts : 3
    Windows 8

    ntoskrnl bsod - please help new computer


    Hello,
    I'm hoping someone can help as this is so frustrating. I have a Dell 8700xps running windows 8 and I keep getting crashes. If I try gaming it happens for sure, anywhere from a couple minutes in to 10-15 min. I can never play longer than that before a crash happens. Otherwise the crashes just happen at random times. I've used BlueSceenView and it always points to ntoskrnl. I have run every test I can find on my hard rive and on my RAM with everything checking out. So Im thinking it should be a driver issue but don't know how to identify it or at least narrow it down. Any help would be appreciated.

    Here are my 2 latest crash dumps
    Last edited by albert83; 01 Jan 2014 at 13:02.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    Hi albert83,

    Please follow the directions for posting located here..

    Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    Ok updated my first post, hopefully i did it right.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    any help would be greatly appreciated.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,360
    Windows 8.1 Enterprise


    Your computer has some malware. Please follow this guide first. After you have completed all the steps. Create a new zip file using the SF Diag Tool. Attach the file to your next post.

    Link: Bonanza Ads and Bonanza Deals Removal Guide
      My System SpecsSystem Spec

ntoskrnl bsod - please help new computer
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