Windows 8 and 8.1 Forums


"Memory Management" BSOD after re-installing Windows 8

  1. #1


    Posts : 26
    Windows 8.1

    Various kinds of BSOD after re-installing Windows 8


    Hello, I re-installed Windows 8 , everything worked fine until today I started having BSOD's saying I have "Memory Management" , "IRQL Not Less Or Equal" , "kernel security check failure" , "DPC Watchdog Violation", So... I attached the files from the Diagnostic Tool, I hope you will help me on this one.

    It started with AMD Catalyst Control Center starting to crash on boot, so I re-installed it and it works fine, but them Google Chrome starts to crash or just the extensions or open tabs
    Last edited by imso3k; 24 Dec 2013 at 10:59.

      My System SpecsSystem Spec

  2. #2


    Posts : 26
    Windows 8.1


    Bump, Please help me on this one, I updated the topic the and attached file.
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. You should also consider that an older BIOS may mean that the system isn't compatible w/Win8 - so the ultimate fix may be to revert to Win7 or earlier.

    Only 104 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Out of 9 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    Please update the Intel Management Engine (your version of HECIx64.sys dates from 2009):
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    NuidFltr.sys Fri Apr 8 18:58:16 2011 (4D9F9308)
    Microsoft Intellipoint mouse driver
    http://www.carrona.org/drivers/driver.php?id=NuidFltr.sys

    dc3d.sys Wed May 18 04:07:24 2011 (4DD37E3C)
    Filter Driver for Identification of Microsoft Hardware Wireless Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Dec 24 10:44:45.460 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122413-24640-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:00:41.107
    Probably caused by :memory_corruption ( nt!MiAgeWorkingSet+24c )
    BugCheck 50, {fffff683bcd6b988, 0, fffff802284953bc, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff683bcd6b988, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff802284953bc, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: AV_nt!MiAgeWorkingSet
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Dec 24 08:44:44.197 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122413-26578-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:01:13.844
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff88018084930, fffff88018084888, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88018084930, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88018084888, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Dec 24 08:42:56.087 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122413-26390-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 0:03:56.734
    Probably caused by :Pool_Corruption ( nt!ExFreePool+3ec )
    BugCheck 19, {3, fffff8a003d82880, fffff82003d82880, fffff8a003d82880}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff8a003d82880, the pool entry being checked.
    Arg3: fffff82003d82880, the read back flink freelist value (should be the same as 2).
    Arg4: fffff8a003d82880, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Mon Dec 23 09:37:53.915 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122313-31296-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:1 days 11:35:43.281
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :tcpip.sys ( tcpip+78b9f )
    BugCheck 133, {0, 501, 500, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_DPC_tcpip+78b9f
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 21 16:38:18.084 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122113-30156-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:03:03.731
    Probably caused by :Pool_Corruption ( nt!ExFreePool+3ec )
    BugCheck 19, {3, fffff8a0098af3f0, fffff820098af3f0, fffff8a0098af3f0}
    BugCheck Info: BAD_POOL_HEADER (19)
    Arguments: 
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff8a0098af3f0, the pool entry being checked.
    Arg3: fffff820098af3f0, the read back flink freelist value (should be the same as 2).
    Arg4: fffff8a0098af3f0, the read back blink freelist value (should be the same as 2).
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 21 16:34:41.732 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122113-22421-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:01:43.379
    Probably caused by :ntkrnlmp.exe ( nt!NtSetSystemPowerState+878 )
    BugCheck C000021A, {fffff8a001d5a7b0, 0, 0, 0}
    BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
    Arguments: 
    Arg1: fffff8a001d5a7b0, String that identifies the problem.
    Arg2: 0000000000000000, Error Code.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Arg2: 0000000000000000, Error Code.
    BUGCHECK_STR:  0xc000021a_RPC_Terminated
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: 0xc000021a_RPC_Terminated_nt!NtSetSystemPowerState
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 21 15:24:31.307 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122113-19921-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:46:57.954
    *** ERROR: Module load completed but symbols could not be loaded for fileinfo.sys
    Probably caused by :fileinfo.sys ( fileinfo+8c3b )
    BugCheck 50, {fffffa0003511730, 0, fffff80369e8c45b, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffffa0003511730, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80369e8c45b, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  MRT.exe
    FAILURE_BUCKET_ID: AV_fileinfo+8c3b
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 21 14:33:44.578 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122113-23578-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:39:10.225
    Probably caused by :Pool_Corruption ( nt!ExFreePool+45 )
    BugCheck 139, {3, fffff88019445030, fffff88019444f88, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88019445030, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88019444f88, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  MRT.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!ExFreePool
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 21 12:59:41.219 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122113-25078-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
    System Uptime:0 days 0:13:39.866
    Probably caused by :ntkrnlmp.exe ( nt!CmpDelayDerefKCBWorker+78 )
    BugCheck 50, {fffff8200c2ef460, 0, fffff801e9ea8858, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff8200c2ef460, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff801e9ea8858, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!CmpDelayDerefKCBWorker
    CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3200
      BIOS Version                  F6
      BIOS Release Date             02/12/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H55M-USB3
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Dec 24 10:44:45.460 2013 (UTC - 5:00)**************************
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    NuidFltr.sys                Fri Apr  8 18:58:16 2011 (4D9F9308)
    dc3d.sys                    Wed May 18 04:07:24 2011 (4DD37E3C)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    intelide.sys                Wed Jul 25 22:29:52 2012 (5010ABA0)
    amdkmafd.sys                Sat Sep 22 21:04:42 2012 (505E602A)
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
    Rt630x64.sys                Mon Sep  9 02:47:07 2013 (522D6EEB)
    AtihdW86.sys                Tue Sep 24 20:24:18 2013 (52422D32)
    AMDACPKSL.SYS               Tue Sep 24 20:24:41 2013 (52422D49)
    idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
    RTKVHD64.sys                Tue Dec  3 07:26:10 2013 (529DCDE2)
    atikmpag.sys                Fri Dec  6 15:21:45 2013 (52A231D9)
    atikmdag.sys                Fri Dec  6 16:19:43 2013 (52A23F6F)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Sat Dec 21 16:38:18.084 2013 (UTC - 5:00)**************************
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=NuidFltr.sys
    http://www.carrona.org/drivers/driver.php?id=dc3d.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=amdkmafd.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 26
    Windows 8.1


    First of all, I thank you for helping me.

    I don't have a clue in BIOS files, so i'm not even going to try to update them.

    I'm trying to install windows updates but it just stays on 0 KB Total, 0% Downloaded (15 important updates), I have this issue since installing the Windows, but sometimes it works, most of the time it don't.

    When I tried to install one of these :

    It said that my computer does not meet the minimum requirements for installing the software, only

    worked.

    After I download and installed Microsoft Intellipoint mouse driver I download Filter Driver for Identification of Microsoft Hardware... and in the installation it said I have a newer version of that (I downloaded 8.2 which was the latest on Microsoft's site)

    I don't know how to download all those drivers you wrote at the last part of the message, it just sends me to the manufacturer site, no link to download or something like that.

    I will run now those Hardware Diagnostics tools.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Don't worry about the additional drivers just yet. We'll see what happens.

    As for the Windows Update problem, please post over in the Windows Update forums and follow the instructions there (link here: Windows Updates & Activation - Windows 8 Forums )
      My System SpecsSystem Spec

  6. #6


    Posts : 26
    Windows 8.1


    Quote Originally Posted by usasma View Post
    Don't worry about the additional drivers just yet. We'll see what happens.

    As for the Windows Update problem, please post over in the Windows Update forums and follow the instructions there (link here: Windows Updates & Activation - Windows 8 Forums )
    After running a Long Scan with Sea Tools in 91% it stopped and something that seems like a CMD windows opened in two sides of the screen (without frame, only writings) which said that the scan is complete and it was very little font and very not understandable, it said if I want to save a log to press something, all I got is that I need to press Ctrl + Alt + Dlt to restart, Can you tell me where it saved the log file? if it really did such a thing.

    I will run Memset now

    UPDATE : I wanted to give a chance to my Gigabyte disk which came with the PC, I looked a bit in it and I found a tool that named "@ BIOS" which is basically to update the BIOS via Gigabyte, I've done it and everything works fine now, (for now) no BSOD or app crashing
    Last edited by imso3k; 25 Dec 2013 at 20:30.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I have seen the screen with SeaTools once or twice. We presume that it's a graphics problem - either with the program or with your graphics card. If not seeing other graphics symptoms it's OK to ignore it for now.

    Now let's just wait and see if the problems are solved (I like to wait a couple of weeks in order to be sure).

    Good luck!
      My System SpecsSystem Spec

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