Unknown Driver caused a system crash - igdkmd64.sys

Poetical

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(Solved) Unknown Driver system crash - igdkmd64.sys

Unknown Driver caused a system crash - igdkmd64.sys

Frequent occurrences

Brand new Dell laptop - barley setup let alone used.

Graphics drivers & windows 8.1 service packs updated.

Appears to be graphics related and occurs when using apps that would require the higher performance settings only. Crashes appear to be seeming random and often occur when i'm not even in front of the computer can occur immediately starting an app or an hour later.

Dell support seem unable to assist much or troubleshoot further.

Any insight would be appreciated

-------


Issue resolved thanks to the linked Intel Drivers - thanks and apologies for the delayed response - Holiday Season.
 
Last edited:

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System One

  • OS
    Windows 81
If it's brand new and you can bear to be without it for a while...RMA and ask for a new one..
 

My Computer

System One

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    Windows 8 Pro
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