Please help, I'm ready to throw my laptop out the window.
When I turn on my laptop the system loads but there is a black screen. I have tried hard reboots ets, removing the battery, different kinds of combinations of keys whilst restarting, installing BIOs, accessing the F2 menu. I have got it to turn on a few times (and attempted to backup!) but it never lasts for more than half an hour before the screen goes off. I have used a VGA to plug it in to an interactive whiteboard, which worked on one occasion, but the next day when I repeated this (thinking it was just a screen issue), it did not work. All I want to do is back up my files, as I plan to replace my laptop in the new year, so this is really frustrating. In the meantime my antivirus has gone out of date as I've been unable to keep it on long enough to install updates!
Any suggestions would be most welcome.
Thanks
Sam
When I turn on my laptop the system loads but there is a black screen. I have tried hard reboots ets, removing the battery, different kinds of combinations of keys whilst restarting, installing BIOs, accessing the F2 menu. I have got it to turn on a few times (and attempted to backup!) but it never lasts for more than half an hour before the screen goes off. I have used a VGA to plug it in to an interactive whiteboard, which worked on one occasion, but the next day when I repeated this (thinking it was just a screen issue), it did not work. All I want to do is back up my files, as I plan to replace my laptop in the new year, so this is really frustrating. In the meantime my antivirus has gone out of date as I've been unable to keep it on long enough to install updates!
Any suggestions would be most welcome.
Thanks
Sam
My Computer
System One
-
- OS
- 32
- Computer type
- Laptop
- System Manufacturer/Model
- Acer Aspire 5552
- Memory
- 3GB DDR3
- Browser
- Internet Explorer
- Antivirus
- AVG