Windows 8 and 8.1 Forums

BSOD on startup, system running.

  1. #1

    BSOD on startup, system running.

    Please help, I'm ready to throw my laptop out the window.

    When I turn on my laptop the system loads but there is a black screen. I have tried hard reboots ets, removing the battery, different kinds of combinations of keys whilst restarting, installing BIOs, accessing the F2 menu. I have got it to turn on a few times (and attempted to backup!) but it never lasts for more than half an hour before the screen goes off. I have used a VGA to plug it in to an interactive whiteboard, which worked on one occasion, but the next day when I repeated this (thinking it was just a screen issue), it did not work. All I want to do is back up my files, as I plan to replace my laptop in the new year, so this is really frustrating. In the meantime my antivirus has gone out of date as I've been unable to keep it on long enough to install updates!

    Any suggestions would be most welcome.



      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I'm sorry that no one responded to your post.
    My work increased my hours over the holidays - and that detracted from my ability to provide help here.

    If you still need help, please post back and I'll respond within 24 hours.

    As for the backup - have you tried:
    - slaving the hard drive to another computer and recovering your files that way? (you'll need a device like this: CoolDrivesSATA and IDE Hard Drive & Optical Drive USB Adapter Kit COMBO
    - using a bootable disk, such as a Live Linux distribution or a copy of the Ultimate Boot CD, in order to copy the data to a removable drive
      My System SpecsSystem Spec

BSOD on startup, system running.
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