BSOD on startup, system running.

cyborgsam

New Member
Messages
1
Please help, I'm ready to throw my laptop out the window.:mad:

When I turn on my laptop the system loads but there is a black screen. I have tried hard reboots ets, removing the battery, different kinds of combinations of keys whilst restarting, installing BIOs, accessing the F2 menu. I have got it to turn on a few times (and attempted to backup!) but it never lasts for more than half an hour before the screen goes off. I have used a VGA to plug it in to an interactive whiteboard, which worked on one occasion, but the next day when I repeated this (thinking it was just a screen issue), it did not work. All I want to do is back up my files, as I plan to replace my laptop in the new year, so this is really frustrating. In the meantime my antivirus has gone out of date as I've been unable to keep it on long enough to install updates!

Any suggestions would be most welcome.

Thanks

Sam
 

My Computer

System One

  • OS
    32
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire 5552
    Memory
    3GB DDR3
    Browser
    Internet Explorer
    Antivirus
    AVG
I'm sorry that no one responded to your post.
My work increased my hours over the holidays - and that detracted from my ability to provide help here.

If you still need help, please post back and I'll respond within 24 hours.

As for the backup - have you tried:
- slaving the hard drive to another computer and recovering your files that way? (you'll need a device like this: CoolDrivesSATA and IDE Hard Drive & Optical Drive USB Adapter Kit COMBO
- using a bootable disk, such as a Live Linux distribution or a copy of the Ultimate Boot CD, in order to copy the data to a removable drive
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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