Clock watchdog timeout + WHEA uncorrectable error BSOD!

seven8

Member
Member
Messages
22
As above - i get these two errors sometimes when I'm merely surfing the web.. or when i'm editing photos in lightroom as well.

crash files attached as requested. kindly help! thanks!
 

My Computer

System One

  • OS
    Win 8 Pro x64
I'm late for work, will try to post more w/in the next 24 hours
Meanwhile, start with these free hardware diagnostics: Hardware Diagnostics
This is most likely a hardware problem (although low-level drivers are also a possibility).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Please list the results of the tests that I asked you to run.
In particular, the Prime95 test was supposed to run for 24 hours.

You have a 802.11n USB Wireless LAN Card:
I do not recommend using wireless USB network devices. Especially in Win7/Win8/8.1 systems.
These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8/8.1 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

It seems that you have a UEFI/SecureBoot capable system - yet you're not using it. Is there any particular reason for this?

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.

You have 5 hard drives. What is the make/model/wattage and age of your Power Supply?

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Dec 14 01:58:09.566 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121413-7890-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 0:20:36.203[/B]
Probably caused by :[B]Unknown_Image ( ANALYSIS_INCONCLUSIVE )[/B]
BugCheck [B]101, {30, 0, fffff8014e90d180, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000101]CLOCK_WATCHDOG_TIMEOUT (101)[/url]
Arguments: 
Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff8014e90d180, The PRCB address of the hung processor.
Arg4: 0000000000000000, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE[/B]
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3301[/B]
  BIOS Version                  F21
  BIOS Release Date             08/12/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec 14 01:13:51.825 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121413-10453-01.dmp]
*** WARNING: Unable to verify timestamp for Unknown_Module_3c002d43`36e335f6
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_3c002d43`36e335f6
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 2:49:51.461[/B]
*** WARNING: Unable to verify timestamp for Unknown_Module_3c002d43`36e335f6
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_3c002d43`36e335f6
Probably caused by :[B]Unknown_Image[/B]
BugCheck [B]124, {0, ffffe00001520028, be200000, 5110a}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe00001520028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_GenuineIntel
FAILURE_BUCKET_ID: [B]CORRUPT_MODULELIST[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Dec 14 01:58:09.566 2013 (UTC - 5:00)**************************
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)[/B][/COLOR]
truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
cmudaxp.sys                 Thu Apr 11 06:45:54 2013 (51669462)
LHidEqd.Sys                 Thu May 23 02:09:49 2013 (519DB2AD)
LEqdUsb.Sys                 Thu May 23 02:09:50 2013 (519DB2AE)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
netr28ux.sys                Fri Jun 28 10:37:32 2013 (51CD9FAC)
eamonm.sys                  Thu Aug 15 10:53:50 2013 (520CEB7E)
ehdrv.sys                   Thu Aug 15 10:54:11 2013 (520CEB93)
EpfwLWF.sys                 Thu Aug 15 10:55:11 2013 (520CEBCF)
epfwwfp.sys                 Thu Aug 15 10:55:12 2013 (520CEBD0)
epfw.sys                    Thu Aug 15 10:55:18 2013 (520CEBD6)
edevmon.sys                 Mon Aug 19 09:00:54 2013 (52121706)
TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_iaStorA.sys            Wed Aug 28 18:13:22 2013 (521E7602)
iaStorA.sys                 Wed Aug 28 18:13:22 2013 (521E7602)
nvlddmkm.sys                Tue Oct 15 16:27:18 2013 (525DA526)
[/font]
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
edevmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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