Windows 8 and 8.1 Forums


Clock watchdog timeout + WHEA uncorrectable error BSOD!

  1. #1


    Posts : 22
    Win 8 Pro x64

    Clock watchdog timeout + WHEA uncorrectable error BSOD!


    As above - i get these two errors sometimes when I'm merely surfing the web.. or when i'm editing photos in lightroom as well.

    crash files attached as requested. kindly help! thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm late for work, will try to post more w/in the next 24 hours
    Meanwhile, start with these free hardware diagnostics: Hardware Diagnostics
    This is most likely a hardware problem (although low-level drivers are also a possibility).
      My System SpecsSystem Spec

  3. #3


    Posts : 22
    Win 8 Pro x64


    didn't get anything in particular.

    any further advice, please?

    thanks!
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please list the results of the tests that I asked you to run.
    In particular, the Prime95 test was supposed to run for 24 hours.

    You have a 802.11n USB Wireless LAN Card:
    I do not recommend using wireless USB network devices. Especially in Win7/Win8/8.1 systems.
    These wireless USB devices have many issues with Win7 and later - using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7/Win8/8.1 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    It seems that you have a UEFI/SecureBoot capable system - yet you're not using it. Is there any particular reason for this?

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    You have 5 hard drives. What is the make/model/wattage and age of your Power Supply?

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Keyboard
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

    LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

    tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
    TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Dec 14 01:58:09.566 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121413-7890-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:20:36.203
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 101, {30, 0, fffff8014e90d180, 0}
    BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
    Arguments: 
    Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: fffff8014e90d180, The PRCB address of the hung processor.
    Arg4: 0000000000000000, 0.
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
    CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: 3301
      BIOS Version                  F21
      BIOS Release Date             08/12/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 14 01:13:51.825 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121413-10453-01.dmp]
    *** WARNING: Unable to verify timestamp for Unknown_Module_3c002d43`36e335f6
    *** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_3c002d43`36e335f6
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 2:49:51.461
    *** WARNING: Unable to verify timestamp for Unknown_Module_3c002d43`36e335f6
    *** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_3c002d43`36e335f6
    Probably caused by :Unknown_Image
    BugCheck 124, {0, ffffe00001520028, be200000, 5110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00001520028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    FAILURE_BUCKET_ID: CORRUPT_MODULELIST
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Dec 14 01:58:09.566 2013 (UTC - 5:00)**************************
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    tap0901.sys                 Thu Nov 24 13:50:27 2011 (4ECE91F3)
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
    cmudaxp.sys                 Thu Apr 11 06:45:54 2013 (51669462)
    LHidEqd.Sys                 Thu May 23 02:09:49 2013 (519DB2AD)
    LEqdUsb.Sys                 Thu May 23 02:09:50 2013 (519DB2AE)
    LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    netr28ux.sys                Fri Jun 28 10:37:32 2013 (51CD9FAC)
    eamonm.sys                  Thu Aug 15 10:53:50 2013 (520CEB7E)
    ehdrv.sys                   Thu Aug 15 10:54:11 2013 (520CEB93)
    EpfwLWF.sys                 Thu Aug 15 10:55:11 2013 (520CEBCF)
    epfwwfp.sys                 Thu Aug 15 10:55:12 2013 (520CEBD0)
    epfw.sys                    Thu Aug 15 10:55:18 2013 (520CEBD6)
    edevmon.sys                 Mon Aug 19 09:00:54 2013 (52121706)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_iaStorA.sys            Wed Aug 28 18:13:22 2013 (521E7602)
    iaStorA.sys                 Wed Aug 28 18:13:22 2013 (521E7602)
    nvlddmkm.sys                Tue Oct 15 16:27:18 2013 (525DA526)
    
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=tap0901.sys
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    edevmon.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

Clock watchdog timeout + WHEA uncorrectable error BSOD!
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