Windows 8 and 8.1 Forums


New computer with Windows 8.1 - Multiple BSOD

  1. #1


    Posts : 8
    Windows 8.1, 64 bit

    New computer with Windows 8.1 - Multiple BSOD


    Hi there,

    I've recently built a new computer with Windows 8.1 and have been having some BSOD issues. Initially, I was getting a "Kernel_Security_Check_Failure" BSOD about once every day or two. After running MemTest+ (and confirming my RAM was fine), I started reading around online and began thinking it was a driver issue.

    At the time, I did have a Belkin Wireless USB adapter which did not have an official driver for Windows 8.1. I had gotten it to work by installing it in Win 7 compatibility mode. So to try and solve the problem, I uninstalled that driver and software, and went to hard-line ethernet. The BSOD's went away for about two days until:

    Yesterday I had another crash. Except this time I didn't get a BSOD, but instead just a hard crash to black. When I rebooted I ran the Driver Verifier (after reading about it online), and then did a restart. When it booted back up, it started saying I had a "driver_verifier_detected_violation" BSOD appear, which was pointing to "nvlddmkm.sys". This looks like be some sort of Nvidia driver. I had to boot in safe mode to get back in and turn off driver verifier.

    Before going bananas with uninstalling and reinstalling drivers, I figured I'd post my SF diagnostic tool results to see if you guys could see anything else (or to confirm I'm on the right track).

    Oh, and I've also had some issues with Corsair Link not reading my H100i water cooler correctly, so I don't know if that could have something to do with it.

    Any help is appreciated. Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 8
    Windows 8.1, 64 bit


    I've updated my system specs in my user profile. Hopefully that can assist with troubleshooting.

    I appreciate any help you can give!
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1, 64 bit


    Just bringing this back to the front page. Apologies for the constant bumping!
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8.1, 64 bit


    Bump again! Thanks!
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm sorry that there's been no response to your topic. My work increased my hours for the holiday season, so I haven't had time to respond here.

    Please do this (for the black screen stuff):
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

    The memory dumps blamed your video drivers, the first step is to:
    - download a fresh set of video drivers from Visual Computing Leadership from NVIDIA
    - uninstall the current video drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Corsair Link is known to cause BSOD's on some Windows systems. The driver for this program dates from 2008. Please uninstall it to test it (to see if it stops the BSOD's)

    Any particular reason that you're not using UEFI/SecureBoot? I find that 8/8.1 systems seem to be much more reliable when using them.

    You have at least 5 hard drives. What is the age of your Corsair HX750 Power Supply?

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    Are you running Driver Verifier? If so, please turn it off. To do this, open up verifier.exe and select "Delete existing settings", then click on "Finish" and reboot for the settings to take effect.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    ASUSFILTER.sys Tue Sep 20 11:46:33 2011 (4E78B559)
    ASUS USB Hub filter driver
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys

    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Dec 13 00:52:58.669 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121313-6859-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:17.400
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+9a879 )
    BugCheck C4, {f6, 7e4, ffffe0000cb68080, fffff800020e9879}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 00000000000007e4, Handle value being referenced.
    Arg3: ffffe0000cb68080, Address of the current process.
    Arg4: fffff800020e9879, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0xc4_f6_nvlddmkm+9a879
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec 13 00:47:54.172 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121313-5750-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:18.903
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+9a879 )
    BugCheck C4, {f6, 7dc, ffffe0000cbd0080, fffff800020e7879}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 00000000000007dc, Handle value being referenced.
    Arg3: ffffe0000cbd0080, Address of the current process.
    Arg4: fffff800020e7879, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0xc4_f6_nvlddmkm+9a879
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec 13 00:45:51.143 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121313-9640-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:18.874
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+9a879 )
    BugCheck C4, {f6, 7dc, ffffe0000cb85080, fffff80001f1d879}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 00000000000007dc, Handle value being referenced.
    Arg3: ffffe0000cb85080, Address of the current process.
    Arg4: fffff80001f1d879, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0xc4_f6_nvlddmkm+9a879
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec 13 00:43:27.103 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121313-9406-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:18.834
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+9a879 )
    BugCheck C4, {f6, 7f4, ffffe0000cbd7800, fffff800020bf879}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 00000000000007f4, Handle value being referenced.
    Arg3: ffffe0000cbd7800, Address of the current process.
    Arg4: fffff800020bf879, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0xc4_f6_nvlddmkm+9a879
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec 13 00:42:30.702 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121313-9421-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:17.443
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+9a879 )
    BugCheck C4, {f6, 7ec, ffffe0000cbfb900, fffff80002185879}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 00000000000007ec, Handle value being referenced.
    Arg3: ffffe0000cbfb900, Address of the current process.
    Arg4: fffff80002185879, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0xc4_f6_nvlddmkm+9a879
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec 13 00:36:13.124 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121313-10515-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:00:31.855
    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+9a879 )
    BugCheck C4, {f6, 7e8, ffffe0000d261400, fffff80002198879}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 00000000000007e8, Handle value being referenced.
    Arg3: ffffe0000d261400, Address of the current process.
    Arg4: fffff80002198879, Address inside the driver that is performing the incorrect reference.
    BUGCHECK_STR:  0xc4_f6
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0xc4_f6_nvlddmkm+9a879
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  9 22:38:00.124 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-5359-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:20:19.789
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff803fc2b4810, fffff803fc2b4768, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff803fc2b4810, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff803fc2b4768, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  9 20:53:12.860 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-5468-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:30:07.540
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd00029424350, ffffd000294242a8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00029424350, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd000294242a8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  3dsmax.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3500
      BIOS Version                  0903
      BIOS Release Date             10/09/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Dec 13 00:52:58.669 2013 (UTC - 5:00)**************************
    AsUpIO.sys                        Mon Aug  2 22:47:59 2010 (4C57835F)
    ASUSFILTER.sys                    Tue Sep 20 11:46:33 2011 (4E78B559)
    PxHlpa64.sys                      Tue Apr 24 13:26:29 2012 (4F96E245)
    GEARAspiWDM.sys                   Thu May  3 15:56:17 2012 (4FA2E2E1)
    AsIO.sys                          Wed Aug 22 05:54:47 2012 (5034AC67)
    ICCWDT.sys                        Wed Jan 23 03:46:01 2013 (50FFA349)
    mbam.sys                          Thu Feb 28 15:33:07 2013 (512FBF03)
    ASUSwh.sys                        Thu Mar 28 13:44:34 2013 (51548182)
    ASUScr.sys                        Thu Mar 28 13:44:37 2013 (51548185)
    ASUSumsc.sys                      Thu Mar 28 13:44:44 2013 (5154818C)
    ASUSstpt.sys                      Thu Mar 28 13:44:49 2013 (51548191)
    nvhda64v.sys                      Sun Jun 16 08:38:07 2013 (51BDB1AF)
    iaStorA.sys                       Thu Jun 27 17:18:45 2013 (51CCAC35)
    dump_iaStorA.sys                  Thu Jun 27 17:18:45 2013 (51CCAC35)
    TeeDriverx64.sys                  Tue Jul  2 14:38:08 2013 (51D31E10)
    iocbios2.sys                      Tue Jul 23 19:11:24 2013 (51EF0D9C)
    intelppm.sys                      Thu Aug 22 04:46:35 2013 (5215CFEB)
    e1d64x64.sys                      Thu Aug 29 19:55:45 2013 (521FDF81)
    nvvad64v.sys                      Wed Oct 30 11:01:48 2013 (52711F5C)
    nvlddmkm.sys                      Mon Nov 11 08:24:05 2013 (5280DA75)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  9 22:38:00.124 2013 (UTC - 5:00)**************************
    CorsairLINK_HardwareMonitor.sys   Sat Jul 26 09:29:37 2008 (488B26C1)
    netr28ux.sys                      Wed Aug  5 09:59:46 2009 (4A799052)
    cpuz136_x64.sys                   Tue Oct 22 08:52:21 2013 (52667505)
    kerneld.x64                       Sun Nov 17 11:10:46 2013 (5288EA86)
    
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSwh.sys
    http://www.carrona.org/drivers/driver.php?id=ASUScr.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSumsc.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSstpt.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    e1d64x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    CorsairLINK_HardwareMonitor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
    http://www.carrona.org/drivers/driver.php?id=kerneld.x64
      My System SpecsSystem Spec

New computer with Windows 8.1 - Multiple BSOD
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