BSOD playing Skyrim, PAGE_FAULT_IN_NONPAGED_AREA (cdd.dll)

Dreadlock247

New Member
Messages
2
Hi, I've recently encountered a BSOD while playing Skyrim, the error is as follows: PAGE_FAULT_IN_NONPAGED_AREA (cdd.dll) Any help would be greatly appreciated, thank you.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    CPU
    Intel Core i7-4700MQ (2.4 GHz)
    Graphics Card(s)
    nVidia GeForce 765m
    Screen Resolution
    1920x1080
These devices have problems in Device Manager:
Insyde Airplane Mode HID Mini-Driver ACPI\PNPC000\1 This device cannot start.

Not Available PCI\VEN_10EC&DEV_5289&SUBSYS_35371558&REV_01\4&15592284&0&00E3 The drivers for this device are not installed.
Please download/install the latest, Win8.1 compatible driver for the first device from the manufacturer's website. The second device is most likely your Realtek PCIE CardReader (it is one of the first 3 PCIe drivers available from here: Realtek Try them all - one will work.)

Lot's of Live Kernel Events in the WER section of MSINFO32. This may hint at a hardware problem. Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Most of the memory dumps blame your Intel graphics drivers.
Please:
- download a fresh copy of the latest, Win8.1 compatible Intel graphics drivers from the manufacturer's website
- uninstall the current Intel graphics drivers from your system
- install the freshly downloaded Intel graphics drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, etc)
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Dec 12 21:20:40.065 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121213-17578-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]1 days 2:24:05.788[/B]
*** WARNING: Unable to verify checksum for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+8e43 )[/B]
BugCheck [B]50, {fffff90143510b08, 0, fffff9600096de43, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff90143510b08, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600096de43, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  TESV.exe
FAILURE_BUCKET_ID: [B]AV_cdd+8e43[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             08/16/2013
  Manufacturer                  Notebook                        
  Product Name                  W350STQ/W370ST            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec 11 18:55:51.971 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121113-28609-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]14 days 4:52:48.688[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]igdkmd64.sys ( igdkmd64+63287 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff80002f38287}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80002f38287, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_igdkmd64+63287[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             08/16/2013
  Manufacturer                  Notebook                        
  Product Name                  W350STQ/W370ST            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 27 00:21:00.092 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-18531-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]1 days 9:04:34.808[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]igdkmd64.sys ( igdkmd64+62c47 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff80002cd1c47}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80002cd1c47, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_igdkmd64+62c47[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             08/16/2013
  Manufacturer                  Notebook                        
  Product Name                  W350STQ/W370ST            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov 16 17:20:00.744 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111613-18765-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]1 days 3:43:42.455[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]igdkmd64.sys ( igdkmd64+63287 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff80002f47287}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80002f47287, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_igdkmd64+63287[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             08/16/2013
  Manufacturer                  Notebook                        
  Product Name                  W350STQ/W370ST            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 12 22:37:40.960 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111213-19062-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].16404.amd64fre.winblue_gdr.130913-2141
System Uptime:[B]4 days 11:19:42.672[/B]
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by :[B]igdkmd64.sys ( igdkmd64+63287 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff80002d37287}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80002d37287, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]AV_igdkmd64+63287[/B]
CPUID:        "Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  4.6.5
  BIOS Release Date             08/16/2013
  Manufacturer                  Notebook                        
  Product Name                  W350STQ/W370ST            
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Dec 12 21:20:40.065 2013 (UTC - 5:00)**************************
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
SynTP.sys                   Fri Nov 30 02:38:37 2012 (50B8627D)
Smb_driver_Intel.sys        Fri Nov 30 02:40:22 2012 (50B862E6)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
AMPPAL.sys                  Wed Feb 20 07:16:20 2013 (5124BE94)
dump_iaStorA.sys            Mon Mar 18 19:36:36 2013 (5147A504)
iaStorA.sys                 Mon Mar 18 19:36:36 2013 (5147A504)
btmhsf.sys                  Tue Apr 23 07:29:18 2013 (5176708E)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
ibtusb.sys                  Wed May 29 13:41:28 2013 (51A63DC8)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
NETwbw02.sys                Thu Sep 19 03:40:12 2013 (523AAA5C)
iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
nvvad64v.sys                Wed Oct 30 11:01:48 2013 (52711F5C)
nvlddmkm.sys                Sat Nov 23 11:28:53 2013 (5290D7C5)
nvpciflt.sys                Sat Nov 23 11:29:22 2013 (5290D7E2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Nov 27 00:21:00.092 2013 (UTC - 5:00)**************************
[COLOR=RED][B]WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)[/B][/COLOR]
iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
igdkmd64.sys                Mon Sep 16 20:08:54 2013 (52379D96)
nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
nvlddmkm.sys                Mon Nov 11 08:24:05 2013 (5280DA75)
nvpciflt.sys                Mon Nov 11 08:24:49 2013 (5280DAA1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Nov 16 17:20:00.744 2013 (UTC - 5:00)**************************
RtsBaStor.sys               Fri Dec  7 01:54:18 2012 (50C1929A)
IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
nvpciflt.sys                Wed Oct 23 02:22:31 2013 (52676B27)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov 12 22:37:40.960 2013 (UTC - 5:00)**************************
NETwbw02.sys                Mon Aug 26 17:10:57 2013 (521BC461)
[/font]
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
ibtusb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
NETwbw02.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
NETwbw02.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you for replying. I've updated all the necessary drivers except "WinRing0x64.sys" because I don't know where to find it. I've also not been able to get the admin.evtx file, when going to save the file I encounter an error: "The system cannot find the file specified". I will continue to monitor for BSODs. If anything changes I will post it here.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    CPU
    Intel Core i7-4700MQ (2.4 GHz)
    Graphics Card(s)
    nVidia GeForce 765m
    Screen Resolution
    1920x1080
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