Windows 8 and 8.1 Forums


random BSODs lenovo y580 win 8.1

  1. #1


    Poland
    Posts : 8
    Windows 8.1

    random BSODs lenovo y580 win 8.1


    Hi,

    I need some help with bsods on Windows 8.1 OS. I'm not sure but probably there is my fault that this happens. I have Lenovo Y580 and a few months ago I updated my bios to version 5DCN40WW(v2.07), i downloaded it from Lenovo support website (in this time i got windows 7), then i decide to run Windows 8, but this bios was purposed for Windows 7 and now i cant find 'actualization' to my old bios wich was purposeed to Windows 8, I'm looking for version 5DCN89WW of bios to this Lenovo. Now I have 2-3 bsods a day, even after format, I've updated my drivers using SlimDrivers and downloaded actual drivers from Intel website,on the Intel website I had an information that product has been detected as Kontroler Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) but this device is unknown or unsupported (current driver:2.1.0.16) and same thing with Audio Driver for Intel Desktop Board, product detected: Sound Bluetooth (current driver: 12.0.0.2951).

    I did memtest86:
    https://dl.dropboxusercontent.com/u/...07-032101.html

    And this is scr from Crystal Disk Info:
    https://dl.dropboxusercontent.com/u/7166435/disk.jpg

    And at the end there are .dmp files:
    https://dl.dropboxusercontent.com/u/...11-12-2013.zip

    If anyone could help me I'll be very grateful and maybe there is any chance that someone who has Lenovo Y580 can copy for me newest bios and post here? Laptop was in service but they didn't fix this issue and they didn't restore my old bios, probably support doesn't have it, i can't find it on Lenovo support website.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

    AFAIK, you have the latest BIOS for your system.
    Here's a link to it: BIOS Update for Microsoft Windows 7 (32-bit, 64-bit) - IdeaPad Y480, Y580

    Out of 17 memory dumps there were 7 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - compatibility issues (3rd party hardware/drivers)
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
    Lenovo HD Disk Driver
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.


    If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Wed Dec 11 12:04:33.344 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121113-6562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 3:00:24.120
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :hardware ( dxgkrnl!ADAPTER_DISPLAY_DdiSetVidPnSourceAddress+45 )
    BugCheck D1, {c, 7, 1, fffff800014a25a5}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 000000000000000c, memory referenced
    Arg2: 0000000000000007, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff800014a25a5, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED_dxgkrnl.sys
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec 11 09:03:35.339 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121113-6421-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 22:38:23.115
    Probably caused by :ntkrnlmp.exe ( nt!EtwpLogKernelEvent+29c )
    BugCheck A, {ffffe00024b48ba8, a, 0, fffff800d867621c}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: ffffe00024b48ba8, memory referenced
    Arg2: 000000000000000a, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff800d867621c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_nt!EtwpLogKernelEvent
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Dec 10 10:24:50.498 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121013-6562-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 4:50:41.274
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, ffffd0003846b800, ffffd0003846b758, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0003846b800, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0003846b758, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Dec 10 05:33:48.292 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121013-5718-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 13:39:26.068
    Probably caused by :memory_corruption ( nt!MiDeleteSegmentPages+478 )
    BugCheck 1E, {ffffffffc000001d, fffff802b9ae2770, ffffe000068b2880, ffffc00004c27bc0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff802b9ae2770, The address that the exception occurred at
    Arg3: ffffe000068b2880, Parameter 0 of the exception
    Arg4: ffffc00004c27bc0, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c000001d
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c000001d_BAD_IP_nt!MiDeleteSegmentPages
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  9 15:53:57.782 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-5953-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:1 days 0:34:31.558
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :intelppm.sys ( intelppm+11f4 )
    BugCheck 1E, {ffffffffc0000005, fffff800025151f4, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800025151f4, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+11f4
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Dec  8 15:19:04.175 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120813-6296-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:1 days 8:41:15.951
    *** WARNING: Unable to verify timestamp for RTKVHD64.sys
    *** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
    Probably caused by :RTKVHD64.sys ( RTKVHD64+211cb9 )
    BugCheck 3B, {c0000005, fffff8000343fcb9, ffffd000215a5410, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8000343fcb9, Address of the instruction which caused the bugcheck
    Arg3: ffffd000215a5410, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  RAVCpl64.exe
    FAILURE_BUCKET_ID: 0x3B_RTKVHD64+211cb9
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  6 18:21:18.228 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120713-6171-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:39:06.004
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+16e2ef )
    BugCheck 3D, {fffff8012f1f9460, 0, 0, fffff80002a4c2ef}
    BugCheck Info: INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
    Arguments: 
    Arg1: fffff8012f1f9460
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: fffff80002a4c2ef
    BUGCHECK_STR:  0x3D
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  audiodg.exe
    FAILURE_BUCKET_ID: 0x3D_igdkmd64+16e2ef
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  6 15:44:45.321 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120613-6062-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 6:27:09.097
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :intelppm.sys ( intelppm+2214 )
    BugCheck 1E, {ffffffffc0000005, fffff800031a2214, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800031a2214, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+2214
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  6 06:24:26.140 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120613-6109-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:14:09.916
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :intelppm.sys ( intelppm+11fd )
    BugCheck 1E, {ffffffffc0000005, fffff8000318a1fd, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8000318a1fd, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+11fd
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  6 06:09:56.047 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120613-6296-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 13:40:13.824
    Probably caused by :HDAudBus.sys ( HDAudBus!HdaController::Isr+18f )
    BugCheck D1, {fffffffff6ffffff, b, 1, fffff80002bdf21e}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: fffffffff6ffffff, memory referenced
    Arg2: 000000000000000b, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff80002bdf21e, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_HDAudBus!HdaController::Isr
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec  5 16:29:21.184 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-6171-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 4:46:18.313
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )
    BugCheck 1E, {ffffffffc0000005, fffff80210bc4f6a, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80210bc4f6a, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!SwapContext_PatchXRstor
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec  5 11:42:43.898 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-7312-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:47:41.675
    Probably caused by :ntkrnlmp.exe ( nt!KiDeferredReadyThread+d7e )
    BugCheck 3B, {80000003, fffff80045121ade, ffffd0003ad9eea0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 0000000080000003, Exception code that caused the bugcheck
    Arg2: fffff80045121ade, Address of the instruction which caused the bugcheck
    Arg3: ffffd0003ad9eea0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_nt!KiDeferredReadyThread
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Dec  5 10:54:38.651 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-7515-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 18:35:46.428
    *** WARNING: Unable to verify timestamp for L1C63x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys
    Probably caused by :L1C63x64.sys ( L1C63x64+b900 )
    BugCheck 1E, {ffffffffc0000005, fffff80002ba3900, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002ba3900, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_L1C63x64+b900
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec  4 16:18:28.289 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120413-6500-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:1 days 3:32:38.065
    Probably caused by :dxgkrnl.sys ( dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers+2f2 )
    BugCheck 1A, {41287, 3, 0, 0}
    BugCheck Info: MEMORY_MANAGEMENT (1a)
    Arguments: 
    Arg1: 0000000000041287, An illegal page fault occurred while holding working set synchronization.
        Parameter 2 contains the referenced virtual address.
    Arg2: 0000000000000003
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x1a_41287
    PROCESS_NAME:  aion.bin
    FAILURE_BUCKET_ID: 0x1a_41287_dxgkrnl!DXGCONTEXT::ResizeUserModeBuffers
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Dec  3 12:45:27.800 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120313-6421-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:1 days 17:11:40.577
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by :intelppm.sys ( intelppm+11fd )
    BugCheck 1E, {ffffffffc0000005, fffff800025771fd, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800025771fd, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm+11fd
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Dec  1 16:50:55.128 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120113-6984-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:2 days 2:18:27.905
    Probably caused by :ntkrnlmp.exe ( nt!KiIpiProcessRequests+4 )
    BugCheck 1E, {ffffffffc0000005, fffff8001df63de4, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8001df63de4, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiIpiProcessRequests
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov 27 19:38:06.736 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112813-10062-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:1 days 5:54:40.558
    Probably caused by :win32k.sys ( win32k!_CloseDesktop+4a )
    BugCheck 3B, {c0000005, fffff802d16ff8dc, ffffd00024d6bf50, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff802d16ff8dc, Address of the instruction which caused the bugcheck
    Arg3: ffffd00024d6bf50, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!_CloseDesktop
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Wed Dec 11 12:04:33.344 2013 (UTC - 5:00)**************************
    LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
    btwl2cap.sys                Thu Jul 26 11:14:41 2012 (50115EE1)
    jmcr.sys                    Mon Jul 30 22:57:46 2012 (501749AA)
    SynTP.sys                   Mon Sep 17 18:53:08 2012 (5057A9D4)
    Smb_driver_Intel.sys        Mon Sep 17 18:53:54 2012 (5057AA02)
    rtsuvc.sys                  Fri Sep 28 06:41:40 2012 (50657EE4)
    btwavdt.sys                 Thu Oct  4 17:00:05 2012 (506DF8D5)
    btwaudio.sys                Thu Oct  4 17:01:50 2012 (506DF93E)
    btwrchid.sys                Thu Oct  4 17:02:35 2012 (506DF96B)
    AcpiVpc.sys                 Sat Feb 16 20:52:02 2013 (512037C2)
    L1C63x64.sys                Sun Mar 31 23:15:17 2013 (5158FBC5)
    NETwew00.sys                Tue Jun 25 15:34:06 2013 (51C9F0AE)
    TeeDriverx64.sys            Tue Jul  2 14:38:08 2013 (51D31E10)
    bcbtums.sys                 Wed Aug  7 11:11:22 2013 (5202639A)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    btwampfl.sys                Fri Aug 30 14:32:26 2013 (5220E53A)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    IntcDAud.sys                Wed Oct 16 08:59:24 2013 (525E8DAC)
    igdkmd64.sys                Mon Oct 28 17:57:02 2013 (526EDDAE)
    nvvad64v.sys                Wed Oct 30 11:01:48 2013 (52711F5C)
    RTKVHD64.sys                Tue Nov  5 06:39:41 2013 (5278D8FD)
    nvlddmkm.sys                Mon Nov 11 08:24:05 2013 (5280DA75)
    nvpciflt.sys                Mon Nov 11 08:24:49 2013 (5280DAA1)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  6 15:44:45.321 2013 (UTC - 5:00)**************************
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Dec  6 06:24:26.140 2013 (UTC - 5:00)**************************
    jmcr.sys                    Wed Jun 13 02:14:27 2012 (4FD82FC3)
    dtsoftbus01.sys             Thu Jun 20 03:22:51 2013 (51C2ADCB)
    IntcDAud.sys                Tue Jul  2 06:31:16 2013 (51D2ABF4)
    iwdbus.sys                  Wed Jul 24 21:06:12 2013 (51F07A04)
    igdkmd64.sys                Mon Aug 19 19:08:25 2013 (5212A569)
    RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
    nvlddmkm.sys                Thu Aug 29 17:39:12 2013 (521FBF80)
    nvpciflt.sys                Thu Aug 29 17:39:37 2013 (521FBF99)
    
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=rtsuvc.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    Last edited by usasma; 14 Dec 2013 at 05:52.
      My System SpecsSystem Spec

  3. #3


    Poland
    Posts : 8
    Windows 8.1


    Thank you very much for replay. First of all my comuper was in service and they did all those hardware test you linked me, they didnt find any hardware problem. I was trying to update drivers, but in 1 week i installed and uninstalled so much stuff that i decide to another format, those bsods occur about 2-3 days after format, I noticed that it always happens when i plug in my external monitor by HDMI. I installed Windows 7 to check if bsod will occur again and of course it happend.
    .dmp files:
    https://dl.dropboxusercontent.com/u/...19-12-2013.zip

    My monitor model: LG Flatron ips236v.
    I think important information is that I get this bsods less times on Windows 7 then on Windows 8 so maybe just I don't have good support for this laptop for Windows 8, specialy if Lenoco can't update drivers on his support webpage.

    I would like to come back on Windows 8 but probably work with this system is impossible for now.
    Last edited by Joisan; 19 Dec 2013 at 10:18.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    This still looks like hardware to me. That it does it both with Win7 and Win8 is the clue for this.
    It is possibly:
    - the video card
    - the HDMI port on your laptop
    - the HDMI cable
    - the Flatiron monitor

    1) Try plugging in the HDMI cable without it being attached to the monitor and see if the BSOD recurs
    2) Try another HDMI cable and see if the BSOD recurs
    3) Try another monitor and see if the BSOD recurs

    This will help to isolate where the problem is.
    If it still BSOD's after these tests, then the problem is with the laptop

    You can also run Driver Verifier according to these instructions: Driver Verifier Settings
    This will also help to rule out other causes (like 3rd party drivers).

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Dec 19 09:16:51.366 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121913-7129-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime:0 days 4:08:53.099
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1d122d )
    BugCheck 3D, {fffff8800ba3ad20, 0, 0, fffff8800f20b22d}
    BugCheck Info: INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
    Arguments: 
    Arg1: fffff8800ba3ad20
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: fffff8800f20b22d
    BUGCHECK_STR:  0x3D
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: X64_0x3D_nvlddmkm+1d122d
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Dec 15 07:37:39.269 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121513-6645-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime:0 days 3:01:54.128
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrResetFromTimeout+13558 )
    BugCheck 113, {10, fffffa800f653000, 0, 2}
    BugCheck Info: VIDEO_DXGKRNL_FATAL_ERROR (113)
    Arguments: 
    Arg1: 0000000000000010, The subtype of the bugcheck:
    Arg2: fffffa800f653000
    Arg3: 0000000000000000
    Arg4: 0000000000000002
    BUGCHECK_STR:  0x113
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: X64_0x113_dxgkrnl!TdrResetFromTimeout+13558
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 14 08:34:28.121 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121413-6661-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
    System Uptime:0 days 2:59:12.980
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f )
    BugCheck 3B, {c0000005, fffff8800fd5361b, fffff8800c5d9ad0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8800fd5361b, Address of the instruction which caused the bugcheck
    Arg3: fffff8800c5d9ad0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: X64_0x3B_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+17f
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2394
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Dec 19 09:16:51.366 2013 (UTC - 5:00)**************************
    intelppm.sys       Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    LhdX64.sys         Mon Jan 11 10:06:58 2010 (4B4B3E92)
    amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    btwdpan.sys        Mon May 16 10:58:06 2011 (4DD13B7E)
    btwavdt.sys        Thu Jun 23 10:53:33 2011 (4E03536D)
    btwrchid.sys       Thu Jun 23 10:56:51 2011 (4E035433)
    jmcr.sys           Wed Aug 24 22:20:15 2011 (4E55B15F)
    btwl2cap.sys       Sat Aug 27 18:58:52 2011 (4E5976AC)
    bcbtums.sys        Tue Oct 18 14:37:25 2011 (4E9DC765)
    L1C60x64.sys       Mon Nov 14 03:34:16 2011 (4EC0D288)
    AcpiVpc.sys        Wed Dec  7 22:14:15 2011 (4EE02B87)
    SynTP.sys          Thu Dec 15 21:57:21 2011 (4EEAB391)
    btwaudio.sys       Fri Dec 16 20:44:26 2011 (4EEBF3FA)
    btwampfl.sys       Fri Dec 16 20:45:27 2011 (4EEBF437)
    iusb3hub.sys       Mon Feb 27 05:56:50 2012 (4F4B6172)
    iusb3xhc.sys       Mon Feb 27 05:56:53 2012 (4F4B6175)
    HECIx64.sys        Mon Jul  2 18:14:58 2012 (4FF21D62)
    RTKVHD64.sys       Fri Mar 29 09:40:06 2013 (515599B6)
    NETwsw00.sys       Wed May 29 09:10:47 2013 (51A5FE57)
    IntcDAud.sys       Wed Oct 16 08:59:24 2013 (525E8DAC)
    igdkmd64.sys       Mon Oct 28 17:57:02 2013 (526EDDAE)
    nvvad64v.sys       Wed Oct 30 11:01:48 2013 (52711F5C)
    nvlddmkm.sys       Mon Nov 11 08:24:05 2013 (5280DA75)
    nvpciflt.sys       Mon Nov 11 08:24:49 2013 (5280DAA1)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 14 08:34:28.121 2013 (UTC - 5:00)**************************
    NETwNs64.sys       Fri Dec  2 01:50:55 2011 (4ED8754F)
    bcbtums.sys        Thu Jan 26 13:49:03 2012 (4F21A01F)
    igdkmd64.sys       Wed Dec 12 19:42:26 2012 (50C92472)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=btwdpan.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=L1C60x64.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=NETwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  5. #5


    Poland
    Posts : 8
    Windows 8.1


    So in all this time i was testing if i'll get any bsod using HDMI, first i plugged in only HDMI cable and no bsod occur, then I plugged in my TV by HDMI and no bsod again, then I plugged in my monitor to the other computer and no bsod occur, so I decided to come back for Windows 8 and after installation I did Driver Verifier, I didn't get bsod after reboot but after some minutes while i was using chrome i got some black squares on the screen (only when browser was maximized) and then Windows lanuched again without any bsod information.
    Maybe there is one more important information, I'm playing from time to time Aion and while i was using TV by HDMI i got crash in the game but no bsod occur, when i was using my monitor i always got bsod playing this game.

    Last .dmp files:
    https://dl.dropboxusercontent.com/u/...06-01-2014.zip
      My System SpecsSystem Spec

  6. #6


    Posts : 5,139
    Win8.1Pro - Finally!!!


    IMO the black squares are a symptom of a hardware problem with one of the things I discussed in my previous post.

    Both memory dumps blame the Intel graphics drivers - but there are 2 different BSOD error codes. I still think that this is symptomatic of a hardware problem. You can try and update the Intel Graphics drivers to the latest, Win8.1 compatible version. As you have a very recent version (Dec of 2013), it may be that you'll have to replace the drivers (instead of updating them). To do this:
    - download a fresh set of the drivers
    - uninstall the current drivers
    - install the freshly downloaded drivers

    Also, here's a link on how to troubleshoot one of the BSOD codes that you had: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Jan  6 12:37:26.818 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\010614-11000-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:08:41.692
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+d830 )
    BugCheck 116, {ffffe00003b4a1a0, fffff800028f7830, ffffffffc0000001, 3}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: ffffe00003b4a1a0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff800028f7830, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000003, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_igdkmd64.sys
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Jan  6 11:40:28.739 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\010614-6406-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 5:24:57.517
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by :igdkmd64.sys ( igdkmd64+1169f7 )
    BugCheck D1, {0, 2, 8, 0}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000000, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 0000000000000000, address which referenced memory
    PROCESS_NAME:  chrome.exe
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: AV_CODE_AV_NULL_IP_igdkmd64+1169f7
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Jan  6 12:37:26.818 2014 (UTC - 5:00)**************************
    LhdX64.sys             Mon Jan 11 10:06:58 2010 (4B4B3E92)
    AcpiVpc.sys            Mon May 14 21:18:53 2012 (4FB1AEFD)
    jmcr.sys               Wed Jun 13 02:14:27 2012 (4FD82FC3)
    HECIx64.sys            Mon Jul  2 18:14:58 2012 (4FF21D62)
    L1C63x64.sys           Sun Mar 31 23:15:17 2013 (5158FBC5)
    bcbtums.sys            Wed Aug  7 11:11:22 2013 (5202639A)
    SynTP.sys              Wed Aug 14 19:00:40 2013 (520C0C18)
    Smb_driver_Intel.sys   Wed Aug 14 19:03:24 2013 (520C0CBC)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys      Thu Aug 22 07:40:39 2013 (5215F8B7)
    iwdbus.sys             Thu Sep 26 17:38:04 2013 (5244A93C)
    NETwew00.sys           Thu Oct 31 10:01:47 2013 (527262CB)
    RTKVHD64.sys           Tue Nov  5 06:39:41 2013 (5278D8FD)
    nvlddmkm.sys           Mon Nov 11 08:24:05 2013 (5280DA75)
    nvpciflt.sys           Mon Nov 11 08:24:49 2013 (5280DAA1)
    igdkmd64.sys           Wed Dec 18 15:49:12 2013 (52B20A48)
    
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    NETwew00.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  7. #7


    Poland
    Posts : 8
    Windows 8.1


    Well I didn't want to belive myself that I have problems with hardware but it seems so... I started to make some tests, today I run OCCT and 2 tests: CPU:OCCT and CPU:LINPACK and I got some error in 2nd test,
    this is a result of it:
    https://dl.dropboxusercontent.com/u/...2014-01-07.zip


    After this error I read that CPU linpak test can fail and I use Intel Burn In and I had an error only when I tick Stress Level:Maximum, rest passed without any error,
    files:
    https://dl.dropboxusercontent.com/u/...5B17473%5D.zip

    I will make rest 2 test for GPU from OCCT and FurMark (I didn't notice if I can write resulte to file) test and post it here.
    My question is if I should or even must send laptop to service? Or can do something with it at home? Because as I said in first post laptop was in service, I said them about bsods and problem with laptop but according to test they did (no idea what) there wasn't any hardware issue.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I suspect that there is a problem with the CPU. I would contact them and let them know the results of your testing. See what they have to say - and what they promise to do.

    There is no 100% effective software test to test the hardware on your motherboard. Programs like PC-Check and QA-Win32 are good programs, but are limited in their ability to isolate hardware problems. To this day the most effective "tool" is a competent technician who doggedly tracks down problems one-by-one. Even then we can't say with 100% certainty
      My System SpecsSystem Spec

  9. #9


    Poland
    Posts : 8
    Windows 8.1


    Yesterday my laptop came back form service, as they told me processor required thermal grease but today I had a new bsod... Any advice what is the problem now?

    .dmp files:

    https://dl.dropboxusercontent.com/u/...25-01-2014.zip
      My System SpecsSystem Spec

  10. #10


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I skipped the 2 dumps from 07 Jan as I presume things will have changed when Lenovo worked on the system.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    3rd party drivers in the stack seem limited to those related to the HDD/NTFS file system.
    And, the Lenovo HD disk driver (LhdX64.sys) is outdated (it dates from January of 2010).
    Please attempt to find an updated version - or a safe way to remove it (if you just delete it, your system may not boot to Windows).

    I'm late for work, will try to get back for more later on today.

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sat Jan 25 05:49:51.675 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\012514-6140-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime:0 days 0:51:04.453
    Probably caused by :memory_corruption ( nt!MiFindEmptyAddressRangeInTree+12a )
    BugCheck 3B, {c0000005, fffff8036b8cf60a, ffffd0003881ad90, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8036b8cf60a, Address of the instruction which caused the bugcheck
    Arg3: ffffd0003881ad90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Client.exe
    FAILURE_BUCKET_ID: 0x3B_nt!MiFindEmptyAddressRangeInTree
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  5DCN40WW(V2.07)
      BIOS Release Date             10/10/2012
      Manufacturer                  LENOVO
      Product Name                  Lenovo IdeaPad Y580
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sat Jan 25 05:49:51.675 2014 (UTC - 5:00)**************************
    LhdX64.sys             Mon Jan 11 10:06:58 2010 (4B4B3E92)
    GEARAspiWDM.sys        Thu May  3 15:56:17 2012 (4FA2E2E1)
    jmcr.sys               Wed Jun 13 02:14:27 2012 (4FD82FC3)
    AcpiVpc.sys            Sat Feb 16 20:52:02 2013 (512037C2)
    L1C63x64.sys           Sun Mar 31 23:15:17 2013 (5158FBC5)
    dtsoftbus01.sys        Thu Jun 20 03:22:51 2013 (51C2ADCB)
    QMTgpNetflow764.sys    Mon Jul 29 22:46:38 2013 (51F7290E)
    bcbtums.sys            Wed Aug  7 11:11:22 2013 (5202639A)
    SynTP.sys              Wed Aug 14 19:00:40 2013 (520C0C18)
    Smb_driver_Intel.sys   Wed Aug 14 19:03:24 2013 (520C0CBC)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys      Thu Aug 22 07:40:39 2013 (5215F8B7)
    btwampfl.sys           Fri Aug 30 14:32:26 2013 (5220E53A)
    TeeDriverx64.sys       Thu Sep  5 14:02:18 2013 (5228C72A)
    iwdbus.sys             Thu Sep 26 17:38:04 2013 (5244A93C)
    NETwew00.sys           Thu Oct 31 10:01:47 2013 (527262CB)
    RTKVHD64.sys           Tue Nov  5 06:39:41 2013 (5278D8FD)
    nvlddmkm.sys           Sat Nov 23 11:28:53 2013 (5290D7C5)
    nvpciflt.sys           Sat Nov 23 11:29:22 2013 (5290D7E2)
    TesSafe.sys            Fri Dec 13 03:08:28 2013 (52AAC07C)
    igdkmd64.sys           Wed Dec 18 15:49:12 2013 (52B20A48)
    
    http://www.carrona.org/drivers/driver.php?id=LhdX64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    QMTgpNetflow764.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=NETwew00.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    TesSafe.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
random BSODs lenovo y580 win 8.1
Related Threads
Solved Random BSODs in BSOD Crashes and Debugging
Hi, I keep getting random BSODs. What I don't understand at all is the fact that sometimes I get several a day, and sometimes I don't get a single one for a month. Here is the info from the last few days: 52760 Thank you.
Random BSODs Out Of Nowhere in BSOD Crashes and Debugging
Without having to do all the other tool running, are you able to determine the cause from my dmp files? Running the other tools will be much harder for me.
Several BSODs with a new Lenovo Z510 Laptop in BSOD Crashes and Debugging
Hello, I noticed that many people have found solutions to their problems in these forums. I hope I get mine fixed too. Well I bought a new laptop Lenovo Z510 with 16GB of RAM already and it seems that I am dealing with tons of problems. I got it back to warranty they changed the RAM and the...
Random BSODs in BSOD Crashes and Debugging
Hi all. I have been having issues with bsod's for a month or two now, which is quite frustrating. I was having them every hour or so at one stage, however i debugged some issues, such as outdated drivers etc, and it isn't quite as frequent now. It now occurs 1-3 times a day on average during...
random bsods on 8.1 in BSOD Crashes and Debugging
I checked ram with hci test and cpu stability with prime95, everything went smoothly and without errors. But i got 2 bsods afterwards when i tried to type url in firefox.
Solved Random BSODs in BSOD Crashes and Debugging
Hello, I have recently replaced my motherboard and my processor and since the upgrade I have been experiencing random bluescreens. At the time I was running win7 and the error codes I got were: irql_not_less_or_equal page_fault_in_nonpaged_area system_thread_exception_not_handled I ran...
Hi all; Need to ask how to hid all the partitions in the factory installed HDD for Lenovo Y580. This is the scenario. Firstly, i successfully migrated all of the following partitions: OEM/Hidden partition, C partition: boot drive/ program files and data drive & D partition: containing...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook