Solved DPC_Watchdog_Violation BSoD / ntoskrln.exe

Rene · Dec 10, 2013

Hello Community,

For two months now I am having a BSoD problem, because my PC system keeps freezing randomly. 2 weeks ago, I bought a new PC and I still got the same issue, giving me a BSoD. I downloaded a dump file analyser software and it told me that the DPC_Watchdog_Violation is the cause for my crashes and that is was probably caused by the module: ntoskrnl.exe. I am really helpless and really want to know how I can fix the problem. The freezes are completely random, sometimes there are two weeks without freezing and sometimes it's freezing every minute after rebooting my PC. But that my new PC has the exact same issue than my old one really confuses me. Thnks for any advice in common.

Edit: Can't upload my dump files, it keeps saying invalid file

usasma · Dec 11, 2013

Files must be zipped. Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

If you still can't upload it, then upload it to a free file-hosting service and put a link to it here.

Rene · Dec 11, 2013

Alright, here's the link: File-Upload.net - Dump-Files.7z

usasma · Dec 12, 2013

These are user mode dump files - they are not the dump files created during the BSOD event.

Again...please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Rene · Dec 12, 2013

I'm sorry for that. I hope it will work now.
Here's the link of the data from the SF Diagnostic Tool: File-Upload.net - SF_12-12-2013.7z

usasma · Dec 13, 2013

The memory dumps blame Rt630x64.sys - a driver for your ethernet card.
Please:
- download a fresh copy of the latest Win8 compatible drivers from here: Realtek
- uninstall the current network drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

You have Norton and Avast installed (you may have removed Norton and installed Avast in it's place - if so, disregard this paragraph). Please uninstall both, then enable Windows Defender and the Windows Firewall.
Then test for further BSOD's
If you'd like to reinstall Norton or Avast (NOT both) feel free to do so after the system has become stable
FYI - Never use more than one anti-virus or one firewall at a time.

Please update the Intel Management Engine.
Try these links:
https://downloadcenter.intel.com/De...3276&keyword=intel+management+engine&lang=eng
https://downloadcenter.intel.com/De...3091&keyword=intel+management+engine&lang=eng
https://downloadcenter.intel.com/De...2092&keyword=intel+management+engine&lang=eng

If that doesn't work, then try the Lenovo links in this Google search: https://www.google.com/search?q=int...s=org.mozilla:en-US;official&client=firefox-a

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Mon Dec  9 07:58:15.090 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-35015-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]8 days 19:01:48.454[/B]
*** WARNING: Unable to verify timestamp for Rt630x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
Probably caused by :[B]Rt630x64.sys ( Rt630x64+be99 )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x133_ISR_Rt630x64+be99[/B]
CPUID:        "Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz"
MaxSpeed:     3100
CurrentSpeed: [B]3093[/B]
  BIOS Version                  80.07
  BIOS Release Date             09/05/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  500-159eg
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 22 07:29:25.088 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112213-334375-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 22:15:21.938[/B]
*** WARNING: Unable to verify timestamp for Rt630x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
Probably caused by :[B]Rt630x64.sys ( Rt630x64+be6f )[/B]
BugCheck [B]133, {1, 1e00, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000133]DPC_WATCHDOG_VIOLATION (133)[/url]
Arguments: 
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  PMB.exe
FAILURE_BUCKET_ID: [B]0x133_ISR_Rt630x64+be6f[/B]
CPUID:        "Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz"
MaxSpeed:     3100
CurrentSpeed: [B]3093[/B]
  BIOS Version                  80.07
  BIOS Release Date             09/05/2013
  Manufacturer                  Hewlett-Packard
  Product Name                  500-159eg
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Mon Dec  9 07:58:15.090 2013 (UTC - 5:00)**************************
[COLOR=RED][B]CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
nvhda64v.sys                Wed Dec 19 00:41:41 2012 (50D15395)
Rt630x64.sys                Thu Dec 27 19:04:06 2012 (50DCE1F6)
RtsUStor.sys                Thu Feb 28 22:25:24 2013 (51301FA4)
nvlddmkm.sys                Thu Mar  7 04:01:05 2013 (51385751)
dump_iaStorA.sys            Mon Mar 18 19:36:36 2013 (5147A504)
iaStorA.sys                 Mon Mar 18 19:36:36 2013 (5147A504)
stwrt64.sys                 Mon Jun  3 22:38:44 2013 (51AD5334)
aswRvrt.sys                 Fri Oct  4 03:48:58 2013 (524E72EA)
aswVmm.sys                  Fri Oct  4 03:49:05 2013 (524E72F1)
aswRdr2.sys                 Fri Oct 11 07:11:37 2013 (5257DCE9)
aswSP.sys                   Thu Oct 31 08:57:15 2013 (527253AB)
aswMonFlt.sys               Wed Nov  6 07:36:00 2013 (527A37B0)
aswFsBlk.sys                Wed Nov  6 07:36:05 2013 (527A37B5)
aswSnx.sys                  Wed Nov  6 07:37:52 2013 (527A3820)
Hamdrv.sys                  Fri Nov 29 10:19:53 2013 (5298B099)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 22 07:29:25.088 2013 (UTC - 5:00)**************************
SYMEVENT64x86.SYS           Wed May 23 20:52:24 2012 (4FBD8648)
SYMNETS.SYS                 Fri Jul 20 22:07:07 2012 (500A0ECB)
Ironx64.SYS                 Mon Jul 23 20:34:50 2012 (500DEDAA)
ccSetx64.sys                Thu Aug 16 17:18:11 2012 (502D6393)
IDSVia64.sys                Tue Aug 28 22:48:40 2012 (503D8308)
BHDrvx64.sys                Fri Oct 19 00:40:41 2012 (5080D9C9)
SYMDS64.SYS                 Wed Jan 16 20:56:45 2013 (50F75A5D)
SYMEFA64.SYS                Fri Jan 18 19:31:37 2013 (50F9E969)
SRTSP64.SYS                 Fri Jan 25 16:26:16 2013 (5102F878)
SRTSPX64.SYS                Fri Jan 25 16:30:05 2013 (5102F95D)
ntk_PowerDVD12_64.sys       Mon Mar 11 03:51:43 2013 (513D8D0F)
Hamdrv.sys                  Wed Jul  3 12:12:30 2013 (51D44D6E)
EX64.SYS                    Thu Aug 22 16:36:51 2013 (52167663)
ENG64.SYS                   Thu Aug 22 16:38:20 2013 (521676BC)
EraserUtilDrv11312.sys      Wed Oct  9 16:50:19 2013 (5255C18B)
eeCtrl64.sys                Wed Oct  9 16:50:19 2013 (5255C18B)
[/font]

Rene · Dec 13, 2013

Thank you for the reply.
I installed as much as i could but i got problems with the second link of the intel manegement engine.
There will always occur a error message that is saying: "atleast one application process doesnt work so the setup will close automatically" (or something like this). The third one is working though (is that enough?).
I removed all my cyberlink programs and installed the new ethernet driver from realtek.
Do you have any suggestions because of the second link?
But thank you very much for the analysis so far!

usasma · Dec 14, 2013

Don't worry about the second link - you only need one of them installed.
Now we wait to see if the BSOD's have stopped......

Rene · Dec 14, 2013

I didnt have any BsoD yet. I hope it will stay like this

But that the network controller driver seems to be the problem makes sense for me, because i always had the freezes when i was loading on skype, google or video streams.

Rene · Jan 4, 2014

I will mark this thread as solved, no more BSOD.
Thank you very much for your great help, this is a great forum.
Have some nice days!

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