Windows 8 and 8.1 Forums


Random BSOD? Kernel In Page Error & Critical Process Died

  1. #1


    Posts : 20
    windows 8

    Random BSOD? Kernel In Page Error & Critical Process Died


    I'm getting random BSODs lately. The errors say "Kernel IN Page error" and "Critical Process Died". After reboots, some of my software gets reset (i.e. I need to relogin to chrome to get my preferences/plugins back)

      My System SpecsSystem Spec

  2. #2


    Hi

    Please post a "Speccy" snapshot of your system as per Publish a Snapshot using Speccy - Internet Applications Mini-Guides

    Make sure to post the web link it displays.

      My System SpecsSystem Spec

  3. #3


    Posts : 20
    windows 8
      My System SpecsSystem Spec

  4. #4


    Hi

    Thanks for the "Speccy" snapshot but unfortunately the zip file doesn't contain any crash dumps. You seems to zip and upload the diagnostic tool itself. Please update your post by following Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

  5. #5


    Posts : 20
    windows 8


    Oh Crap Sorry about that.
      My System SpecsSystem Spec

  6. #6


    Hi

    Please follow the below steps.

    1. Uninstall or update Razer Lycosa keyboard driver.

    Current version seems to be extremely old and will create compatibility issues.

    Lycosa.sys Fri Jan 18 14:21:42 2008 (4790689E)
    Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7
    http://www.carrona.org/drivers/driver.php?id=Lycosa.sys

    Completely remove the driver first and check whether there is an update available in Razer Support

    If no native "Windows 8" driver available, keep it uninstalled and use another keyboard.

    2. Uninstall or update PowerISO.

    SCDEmu.SYS Mon Apr 12 14:22:25 2010 (4BC2DF49)
    PowerISO Virtual Drive driver
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS

    "Windows 8" came with native support for ISO mounting. Please uninstall PowerISO and use the native ISO mounting option.

    How to mount an ISO image in Windows 8

    3. Update Chipset driver.

    Download and update latest chipset driver from AMD Chipset Drivers

    What you need to download is the version 13.9 of the driver which is published on 9/18/2013.

    If the BSOD continues, please upload the latest crash dumps with next reply.
      My System SpecsSystem Spec

  7. #7


    Posts : 20
    windows 8


    That Windows 8 default mounting was awesomesauce, I never known about that!

    Anyway, It BSOD again.
      My System SpecsSystem Spec

  8. #8


    Hi

    Are you sure you followed all the steps especially updating Razer Lycosa driver ?. That driver is historically old so it is very important to either remove it completely or updating to a native "Windows 8" version. Currently i am at work so will check the crash dumps once i get back home. In the meantime, please try the below steps.

    1. Scan for malwares.

    Please use the below tools to scan the system.

    Kaspersky TDSS Killer - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

    MalwareBytes Antimalware - Malwarebytes Anti-Malware Download (full scan )

    2. Disconnect the external USB HDD and check whether the BSOD happens.
      My System SpecsSystem Spec

  9. #9


    Hi

    Old version of Razer driver seems to be still there.

    Lycosa.sys Fri Jan 18 14:21:42 2008 (4790689E)
    Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7
    http://www.carrona.org/drivers/driver.php?id=Lycosa.sys


    Also chipset driver doesn't seems to be updated. Please follow instructions from my previous post exactly. Keyboard driver either need to be updated or removed completely and chipset driver should be updated.
      My System SpecsSystem Spec

  10. #10


    Posts : 20
    windows 8


    Thank you for sticking with my problem!

    Anyway, I don't know why the old driver is still there.


    What I did was:
    1. Downloaded Razer Synapse 2.0:
    Razer Support
    Installed it.

    3. Also installed the 13.9 driver
    AMD Chipset Drivers
    in the link you gave me.
      My System SpecsSystem Spec

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