Windows 8 and 8.1 Forums


Seemingly Random System Crashes, No BSOD just Colour.

  1. #1


    Posts : 1
    Windows 8.1 Pro

    Seemingly Random System Crashes, No BSOD just Colour.


    So basically my system is crashing at seemingly random points (games, desktop, programs...anytime) even though the system appears to be ok.

    I've updated all drivers, ran memtest, even ran prime95 (was oc'ing recently but the crashes were happening before that) and everything checks out.

    My rig is as follows:
    • Windows 8.1 Pro
    • Asus Crosshair V Formula (latest bios)
    • 16gb CMX8GX3M2A2000C9 XMS3 (4x 4GB, running at 2071mhz)
    • AMD HD7970
    • AMD FX8150 (oc'd to 4.2ghz)
    • 2x OCZ Agility 3's in Raid0


    This crash has happened a few times before the overclock as well as after, previous to installing 8.1 (upgraded from 8) the overclock was running stable for nearly 3 months. I rarely go over 60c and have been able to run prime95 for long periods of time during testing it without problems, as I said the crash happens at stock speeds too! So in short I don't think its related to the OC.

    I have windows set to a minidump but when the crash happens I don't get the BSOD screen but rather just a screen in a random colour.

    Tearing my hair out trying to figure out the problem, any help would be appreciated. Attached the .zip of Grab All from the diag tool!

    Thanks,
    Dave

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    While the crash may not be related to the overclock, there's no telling what the overclock does to the test results - so please remove any overclock while we're testing. Feel free to resume the overclock once the system has been stabilized.

    This screams VIDEO to me:
    I have windows set to a minidump but when the crash happens I don't get the BSOD screen but rather just a screen in a random colour.
    Start with the video stress tests here (and do the other diagnostics just in case - feel free to skip memtest and Prime95 as you've run them already): Hardware Diagnostics

    Please remove HotSpotShield - it is known to cause BSOD's on some Windows systems.

    You have more than 3 hard drives. What is the make/model/wattage and age of your Power Supply?

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Numerous signs that this is a hardware issue - but FYI, these same issues can be caused by low-level drivers, so we have to watch out for both things. Try these free hardware diagnostics: Hardware Diagnostics

    Interestingly, a couple of BSOD's in the WER section of MSINFO32 blame your USB 3.0 drivers - I'd suggest updating/replacing them. (As there's outdated Silicone Labs USB stuff installed - I'd also wonder about that)/.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    SiLib.sys Tue Feb 6 18:13:54 2007 (45C90BB2)
    USBXpress Development Kit
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys

    CCVI.sys Tue Feb 6 18:15:34 2007 (45C90C16)
    Silicone Labs USBXpress Development Kit[br][br]Silicon Laboratories - USBXpress Development Kit Release Notes (includes driver listing) - [br][br]http://www.silabs.com/Support%20Documents/Software/USBXpress_rel_notes.txt[br]
    http://www.carrona.org/drivers/driver.php?id=CCVI.sys

    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys

    pbfilter.sys Sat Nov 6 22:23:54 2010 (4CD60DBA)
    Peerblock
    http://www.carrona.org/drivers/driver.php?id=pbfilter.sys

    PxHlpa64.sys Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    Sonic CD/DVD driver (used by many different CD/DVD programs)
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Dec  5 15:26:38.821 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-13156-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 23:51:08.564
    *** ERROR: Module load completed but symbols could not be loaded for Npfs.SYS
    Probably caused by :Npfs.SYS ( Npfs+b6b6 )
    BugCheck 50, {ffffc000148fd120, 0, fffff8033652f744, 0}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: ffffc000148fd120, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8033652f744, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  Rome2.exe
    FAILURE_BUCKET_ID: AV_Npfs+b6b6
      BIOS Version                  1703
      BIOS Release Date             10/17/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec  4 15:12:00.996 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120413-14312-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 6:12:17.737
    Probably caused by :memory_corruption
    BugCheck 3B, {c0000005, fffff9600021974c, ffffd00029acf790, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff9600021974c, Address of the instruction which caused the bugcheck
    Arg3: ffffd00029acf790, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  Rome2.exe
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
      BIOS Version                  1703
      BIOS Release Date             10/17/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Dec  3 13:31:45.997 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120313-20546-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 4:12:42.469
    Probably caused by :memory_corruption ( nt!MiAgeWorkingSet+29e )
    BugCheck A, {fffff680000c76f0, 0, 0, fffff801db65567e}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff680000c76f0, memory referenced
    Arg2: 0000000000000000, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801db65567e, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  uTorrent.exe
    FAILURE_BUCKET_ID: AV_nt!MiAgeWorkingSet
      BIOS Version                  1703
      BIOS Release Date             10/17/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov 30 09:44:58.523 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\113013-21296-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:4 days 19:43:55.495
    Probably caused by :csrss.exe
    BugCheck EF, {ffffe000035ce6c0, 0, 0, 0}
    BugCheck Info: CRITICAL_PROCESS_DIED (ef)
    Arguments: 
    Arg1: ffffe000035ce6c0, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xEF_4610080
    FAILURE_BUCKET_ID: 0xEF_4610080_IMAGE_csrss.exe
      BIOS Version                  1703
      BIOS Release Date             10/17/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov 20 12:32:41.750 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112013-18296-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:39:07.485
    Probably caused by :hardware ( win32k!DwmAsyncChildStyleChange+73 )
    BugCheck 3B, {c000001d, fffff8034f217111, ffffd0002656f070, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff8034f217111, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002656f070, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  uTorrent.exe
    FAILURE_BUCKET_ID: IP_MISALIGNED
      BIOS Version                  1703
      BIOS Release Date             10/17/2012
      Manufacturer                  To be filled by O.E.M.
      Product Name                  To be filled by O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Dec  5 15:26:38.821 2013 (UTC - 5:00)**************************
    SiLib.sys                   Tue Feb  6 18:13:54 2007 (45C90BB2)
    CCVI.sys                    Tue Feb  6 18:15:34 2007 (45C90C16)
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    pbfilter.sys                Sat Nov  6 22:23:54 2010 (4CD60DBA)
    PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    amdsbs.sys                  Tue Dec 11 16:21:44 2012 (50C7A3E8)
    RTCore64.sys                Mon Mar 11 01:32:06 2013 (513D6C56)
    e1q63x64.sys                Wed Mar 27 13:12:50 2013 (51532892)
    AODDriver2.sys              Wed Sep 11 23:36:40 2013 (523136C8)
    taphss6.sys                 Tue Sep 17 16:33:32 2013 (5238BC9C)
    AtihdWB6.sys                Tue Sep 24 20:24:38 2013 (52422D46)
    AMDACPKSL.SYS               Tue Sep 24 20:24:41 2013 (52422D49)
    rzendpt.sys                 Sun Oct 13 21:59:18 2013 (525B4FF6)
    rzudd.sys                   Wed Oct 16 22:22:17 2013 (525F49D9)
    RTKVHD64.sys                Tue Nov  5 06:39:41 2013 (5278D8FD)
    atikmpag.sys                Fri Nov 29 11:04:08 2013 (5298BAF8)
    atikmdag.sys                Fri Nov 29 11:59:33 2013 (5298C7F5)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec  4 15:12:00.996 2013 (UTC - 5:00)**************************
    RTKVHD64.sys                Tue Oct 22 08:31:34 2013 (52667026)
    atikmpag.sys                Thu Nov  7 10:49:55 2013 (527BB6A3)
    atikmdag.sys                Thu Nov  7 11:47:15 2013 (527BC413)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Dec  3 13:31:45.997 2013 (UTC - 5:00)**************************
    cpuz136_x64.sys             Fri May 10 08:42:51 2013 (518CEB4B)
    
    http://www.carrona.org/drivers/driver.php?id=SiLib.sys
    http://www.carrona.org/drivers/driver.php?id=CCVI.sys
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=pbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    e1q63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=taphss6.sys
    AtihdWB6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    AMDACPKSL.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
      My System SpecsSystem Spec

Seemingly Random System Crashes, No BSOD just Colour.
Related Threads
Hello, Have repeatedly gotten BSOD while in use. Usually not while playing games, but browsing the web or working out of excel. Sager NP8265 (Clevo P150SM) 16GB Ram W8.1 64-bit i7-4700MQ Ran a BlueScreenViewer and seems ntoskrnl.exe+ 150aa0 is a major culprit along with hal.dll.
Solved Seemingly random BSOD & crashes in BSOD Crashes and Debugging
This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The...
The most recent was a IRQL_not_less_than_or_equal_to, but over time there have been SYSTEM_SERVICE_EXCEPTIONS, KMODE_EXCEPTION_NOT_HANDLED and a few others. This is a Toshiba laptop with 32 GB of memory, a toshiba 256GB SSD and two crucial m500 960 GB SSD. I have updated the Crucials to version...
Seemingly random BSOD's in BSOD Crashes and Debugging
Hello, I have been experiencing several BSOD's while doing pretty much anything on my computer. The last few errors were: PAGE_FAULT_IN_NONPAGED_AREA (win32k.sys) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgmms1.sys) SYSTEM_SERVICE_EXCEPTION (win32k.sys) There were more, but I can't remember...
Hi all, New to the forums, first post as I had looked through other threads to try and fix a problem I have been having, and it looks like a lot of people here are quite knowledgeable on these issues. System is as follows: ASUS M4A87TD/USB3 AMD Phenom II X4 B55 3.6GHz 4 x 2GB Geil DDR3...
Often, when turning off the pc, it doesnt power off completely (windows turns off, but the pc stays on, to poer off I need to press the power button for a few secons) and at the next startup, it displays a driver power state failure dump. Also, I seem to get some random system service exception...
I'm completely stumped and I don't know how to read error codes very well. I'm using an HP Pavilion dv7 laptop with core i7 processor. I recently upgraded to a ocz vertex 4 SSD because I thought maybe my old HDD was going bad and I wanted the speed bump anyway. The system ran pretty stable for a...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook