Windows 8 and 8.1 Forums


BSOD - Hard lock turning into BSOD: DPC_WATCHDOG_VIOLATION

  1. #1


    Posts : 2
    Windows 8.1 Enterprise 64-bit

    BSOD - Hard lock turning into BSOD: DPC_WATCHDOG_VIOLATION


    Hi,

    I've been getting hard locks where the audio continues to work while everything else becomes unresponsive that eventually degenerate into a BSOD with a DPC_Watchdog_Violation.

    Having looked at some of the events, I think it's probably some kind of SSD driver issue but I wanted to see if there were any other opinions here.

    I've already tried manually updating the SSD/Audio/Network drivers and haven't had any success with that. I've flashed my SSD to the latest firmware version and that hasn't helped (the latest version is from april... so maybe I'm just screwed on that front). Windows is installed on the SSD and I've tried several fresh installs of win 8.1 Enterprise and the problem persists through installations.

    Let me know what you guys think, I'm all out of ideas.

    Operating System
    Windows 8.1 Enterprise 64-bit

    CPU
    Intel Core i7 4930K @ 3.40GHz 22 ฐC
    Ivy Bridge-E 22nm Technology

    RAM
    16.0GB DDR3 @ 657MHz (9-9-9-24)

    Motherboard
    ASRock X79 Extreme9 (CPUSocket) 35 ฐC

    Graphics
    27EA63 (1920x1080@60Hz)
    IPS231 (1080x1920@60Hz)
    3071MB NVIDIA GeForce GTX 780 (EVGA) 34 ฐC
    3071MB NVIDIA GeForce GTX 780 (EVGA) 39 ฐC
    ForceWare version: 331.82
    SLI Disabled

    Storage
    931GB Western Digital WDC WD10EADS-00L5B1 (SATA) 27 ฐC
    476GB ADATA SX900 (SSD) 28 ฐC
    3726GB Seagate ST4000DM000-1F2168 (SATA) 26 ฐC
    1862GB Western Digital WD My Passport 0748 USB Device (USB (SATA)) 28 ฐC

    Optical Drives
    HL-DT-ST BDDVDRW UH12NS30

    Audio
    High Definition Audio Device

    I've attached 2 different crash dumps from the same day below.
    Last edited by nickciao; 03 Dec 2013 at 20:48.

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8.1 Enterprise 64-bit


    I downgraded my NVIDIA drivers to 327.xx since I read another thread that had similar repro: BSOD on Windows 8.1 with latest NVidia driver
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 19 Windows Updates installed. Most systems have 26 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    MSINFO32 is corrupted, please do this:
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.
    Razer driver dates from 2007 - those drivers cause BSOD's and MUST BE UPDATED (if no update is available, then the software and the device must be removed).

    Western Digital software drivers date from 2008 and are known to cause BSOD's - please uninstall ASAP!

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Dec  3 20:17:31.869 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120313-10890-01.dmp]
    Windows 8 Kernel Version 9600 MP (12 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:54:31.547
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1a08d9 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm+1a08d9
    CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  P3.60
      BIOS Release Date             07/24/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Dec  3 19:21:59.744 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120313-10812-01.dmp]
    Windows 8 Kernel Version 9600 MP (12 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 19:07:59.422
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13e32 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  P3.60
      BIOS Release Date             07/24/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Tue Dec  3 00:13:16.556 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120213-10937-01.dmp]
    Windows 8 Kernel Version 9600 MP (12 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:20:09.234
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13e32 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  dwm.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  P3.60
      BIOS Release Date             07/24/2013
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Dec  3 20:17:31.869 2013 (UTC - 5:00)**************************
    Lachesis.sys           Fri Aug 17 03:48:44 2007 (46C552DC)
    wdcsam64.sys           Wed Apr 16 04:39:08 2008 (4805BB2C)
    k57nd60a.sys           Tue Jan 29 19:48:55 2013 (51086DF7)
    e1q63x64.sys           Wed Mar 27 13:12:50 2013 (51532892)
    netr28ux.sys           Thu Apr 25 22:33:43 2013 (5179E787)
    cpuz136_x64.sys        Fri Jul 26 09:40:20 2013 (51F27C44)
    intelppm.sys           Thu Aug 22 04:46:35 2013 (5215CFEB)
    vmbkmclr.sys           Thu Aug 22 07:39:04 2013 (5215F858)
    winhvr.sys             Thu Aug 22 07:39:52 2013 (5215F888)
    dump_storahci.sys      Thu Aug 22 07:40:39 2013 (5215F8B7)
    LcUvcUpper.sys         Tue Sep 17 14:52:50 2013 (5238A502)
    Wnv.sys                Tue Oct  8 03:36:59 2013 (5253B61B)
    nvlddmkm.sys           Mon Nov 11 08:24:05 2013 (5280DA75)
    
    http://www.carrona.org/drivers/driver.php?id=Lachesis.sys
    http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    e1q63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    vmbkmclr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    winhvr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    LcUvcUpper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Wnv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

BSOD - Hard lock turning into BSOD: DPC_WATCHDOG_VIOLATION
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