Windows 8 and 8.1 Forums


Bsod error and dumpfile attached.

  1. #1


    Posts : 3
    Windwos 8

    Bsod error and dumpfile attached.


    Recently I installed Window 8
    I got the BSOD error.
    The name of the error was " system_service_exception " <-- don't know the exact name but i saw " system_service "
    I have attached the dump file.
    The following programs where running when I got the error
    1.Skype
    2.Internet Explorer
    3.mIRC UPP
    4.Gtalk
    5.Puush Client

    My configurations are
    Intel i5 760 2.80ghz
    2.79ghz
    4 gb ddr3 ram
    NVidia N210 1GB graphics

    The file I have attached is zipped by IZarc software.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please provide this info: https://www.eightforums.com/crashes-d...tructions.html

    Not a whole bunch of info in the single memory dump. It is a System Service Exception error and it was caused by a memory access violation. It may be associated with your video, as the cause blames DirectX.

    I'd suggest that you:
    - download a fresh copy of the latest video drivers from the nVidia website
    - uninstall the current nVidia drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    If unable to locate the Win8 driver at the nVidia website, uninstall the nVidia drivers from the system and let Windows Update locate and install new drivers.

    Good luck!

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\011312-27300-01.dmp]
    Built by: 8102.109.amd64fre.winmain_win8m3.110912-1733
    Debug session time: Fri Jan 13 12:11:00.861 2012 (UTC - 5:00)
    System Uptime: 1 days 0:26:40.734
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MakeRangePageable+6 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_SEGMENT::MakeRangePageable+6
    Bugcheck code 0000003B
    Arguments 00000000`c0000005 fffff880`03036fbe fffff880`0714e6e0 00000000`00000000
    BiosVersion = TCIBX10H.86A.0037.2010.0614.1712
    BiosReleaseDate = 06/14/2010
    CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 2793
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windwos 8

    got one more BSOD error


    I followed your instruction. I did what I said. I updated each and everything but
    I got one more bsod error, my video drivers are updated and also other motherboard drivers , sound drivers etc are up to date.
    i had IE 10 and mIRC UPP running while the error occured.
    My flash player is also crashing.


    My configurations are
    Intel i5 760 2.80ghz
    2.79ghz
    4 gb ddr3 ram
    NVidia N210 1GB graphics
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Kiuzuki View Post
    I followed your instruction. I did what I said. I updated each and everything but
    I got one more bsod error, my video drivers are updated and also other motherboard drivers , sound drivers etc are up to date.
    i had IE 10 and mIRC UPP running while the error occured.
    My flash player is also crashing.


    My configurations are
    Intel i5 760 2.80ghz
    2.79ghz
    4 gb ddr3 ram
    NVidia N210 1GB graphics
    The most recent crash was related to your Intel(R) Gigabit Adapter NDIS 6.x driver. Yours is dated prior to WDP was released.

    I would re-install the newest version available.
    Last edited by zigzag3143; 22 Jan 2012 at 05:26.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windwos 8


    zigzag3143 , can you give me the link of latest Intel(R) Gigabit Adapter NDIS 6.x driver ?
    I really don't know from where to download.
    please give me a download link
    thanks for your help.
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by Kiuzuki View Post
    zigzag3143 , can you give me the link of latest Intel(R) Gigabit Adapter NDIS 6.x driver ?
    I really don't know from where to download.
    please give me a download link
    thanks for your help.

    Pick the appropriate (32bit or 64) from here.

    http://downloadcenter.intel.com/
      My System SpecsSystem Spec

  7. #7


    Posts : 2
    Windows 8 Pro x64


    this my problem , system was installed a few days ago. Was clean installation.

    startup program are:

    Skype, Qip, SkyDrive, Steam, EVGA Precious and Advanced System Care.

    first crash SYSTEM_SERVICE_EXCEPTION,
    Attachment 13020

    second crash KERNEL_SECURITY_CHECK
    Attachment 13021

    My configurations are
    AMD Athlon X2 6000+ 3.01 GHz
    4 gb ddr2 ram
    NVidia GTX 260 896MB graphics

    Windows8 Pro x64 CZ distribution

    Attachce insert.
    SF_Diagnostic_Tool.

    Thanks for help
      My System SpecsSystem Spec

  8. #8


    Posts : 5,139
    Win8.1Pro - Finally!!!


    gumitek - please start your own topic so that your problem can get the individual attention that it deserves.
      My System SpecsSystem Spec

Bsod error and dumpfile attached.
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