Windows 8 and 8.1 Forums


BSOD while view youtube clip in browser Chrome

  1. #1


    Posts : 5
    Windows 8 x64

    BSOD while view youtube clip in browser Chrome


    Hi, i has viewing an youtube clip in Google chrome when bsod appears.

    I have attach the information for debugging.

    My System configuration:

    Dell Latitude D630
    Windows 8 Pro 64 Bits Eng


    Test to the memory(memtest) and hard disk(vivard) are ok.

    Regards,

    Diogo.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I've never seen the Vivard test used, I'll have to look into it!

    Only 114 Windows Updates installed. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    The memory dump tends to point at the Virtual Box software (but there may be involvement with other, network-aware programs). Please uninstall it to test and see if that is the cause. If it is the cause and you still want to use the Virtual Box software, please visit their website and download the latest, Win8 compatible version.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
    New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Afc.sys Wed Jul 12 01:48:20 2006 (44B48D24)
    Arcsoft(R) ASPI Shell (CD/DVD program)
    http://www.carrona.org/drivers/driver.php?id=Afc.sys

    VSTCNXT6.SYS Wed Oct 15 20:52:22 2008 (48F69046)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT6.SYS

    VSTAZL6.SYS Wed Oct 15 20:53:42 2008 (48F69096)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTAZL6.SYS

    VSTDPV6.SYS Wed Oct 15 20:57:45 2008 (48F69189)
    Conexant SoftK56 Modem Driver
    http://www.carrona.org/drivers/driver.php?id=VSTDPV6.SYS

    oz776x64.sys Tue Sep 8 22:10:44 2009 (4AA70EA4)
    O2Micro USB CCID SmartCard Reader
    http://www.carrona.org/drivers/driver.php?id=oz776x64.sys

    netwlv64.sys Thu Oct 7 08:11:47 2010 (4CADB903)
    Intel(R) Wireless WiFi Link 4965AGN
    http://www.carrona.org/drivers/driver.php?id=netwlv64.sys

    b57nd60a.sys Fri Oct 21 01:21:58 2011 (4EA10176)
    Broadcom NetXtreme Gigabit Ethernet
    http://www.carrona.org/drivers/driver.php?id=b57nd60a.sys

    gtuhsser.sys Tue Dec 13 07:14:27 2011 (4EE741A3)
    Globe Trotter MO40x - Network Interface
    gtuhsser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    gtuhsbus.sys Tue Dec 13 07:15:48 2011 (4EE741F4)
    Globe Trotter MO40x - Network Interface
    gtuhsbus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Fri Nov 29 17:31:49.978 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112913-43056-01.dmp]
    Windows 8 Kernel Version 9200 MP (2 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 11:49:43.694
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    *** WARNING: Unable to verify timestamp for VBoxNetFlt.sys
    *** ERROR: Module load completed but symbols could not be loaded for VBoxNetFlt.sys
    Probably caused by :memory_corruption
    BugCheck D1, {51, 2, 0, fffff88001d233a9}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    Arguments: 
    Arg1: 0000000000000051, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001d233a9, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     T7300  @ 2.00GHz"
    MaxSpeed:     2000
    CurrentSpeed: 1995
      BIOS Version                  A19
      BIOS Release Date             06/04/2013
      Manufacturer                  Dell Inc.
      Product Name                  Latitude D630                   
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Fri Nov 29 17:31:49.978 2013 (UTC - 5:00)**************************
    Afc.sys                Wed Jul 12 01:48:20 2006 (44B48D24)
    VSTCNXT6.SYS           Wed Oct 15 20:52:22 2008 (48F69046)
    VSTAZL6.SYS            Wed Oct 15 20:53:42 2008 (48F69096)
    VSTDPV6.SYS            Wed Oct 15 20:57:45 2008 (48F69189)
    oz776x64.sys           Tue Sep  8 22:10:44 2009 (4AA70EA4)
    netwlv64.sys           Thu Oct  7 08:11:47 2010 (4CADB903)
    b57nd60a.sys           Fri Oct 21 01:21:58 2011 (4EA10176)
    gtuhsser.sys           Tue Dec 13 07:14:27 2011 (4EE741A3)
    gtuhsbus.sys           Tue Dec 13 07:15:48 2011 (4EE741F4)
    aeohdx6h.SYS           Wed Dec 28 04:10:52 2011 (4EFADD1C)
    Gtuhs62.sys            Wed Feb 15 08:03:19 2012 (4F3BAD17)
    igdkmd64.sys           Fri Mar 23 00:33:47 2012 (4F6BFD2B)
    intelide.sys           Wed Jul 25 22:29:52 2012 (5010ABA0)
    sptd.sys               Sat Aug 18 17:05:38 2012 (503003A2)
    intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
    dump_storahci.sys      Fri Mar  1 21:15:44 2013 (513160D0)
    VBoxNetAdp.sys         Fri Nov  1 10:06:58 2013 (5273B582)
    VBoxNetFlt.sys         Fri Nov  1 10:06:58 2013 (5273B582)
    VBoxUSBMon.sys         Fri Nov  1 10:06:58 2013 (5273B582)
    VBoxDrv.sys            Fri Nov  1 10:12:43 2013 (5273B6DB)
    
    http://www.carrona.org/drivers/driver.php?id=Afc.sys
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT6.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTAZL6.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTDPV6.SYS
    http://www.carrona.org/drivers/driver.php?id=oz776x64.sys
    http://www.carrona.org/drivers/driver.php?id=netwlv64.sys
    http://www.carrona.org/drivers/driver.php?id=b57nd60a.sys
    gtuhsser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    gtuhsbus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    aeohdx6h.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Gtuhs62.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=intelide.sys
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8 x64


    Hi, John i have no more updates to do in Windows update.

    I have update virtualbox to latest version 4.3.4.

    I have uninstall the spt driver following the tutorial.

    It is possible that this blue screen can be related to my old wireless card 3945abg?

    Regards, Diogo.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The Intel 3945 series is no longer supported by Intel - and they aren't making Win8/8.1 drivers.
    As such, it's possible that the card is at fault.

    What we do is we fix some stuff, then we wait to see if the BSOD returns. If it does, then we fix some more...then we wait some more.

    Good luck!
      My System SpecsSystem Spec

BSOD while view youtube clip in browser Chrome
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