Windows 8 and 8.1 Forums


  1. #1

    Posts : 14
    Windows 8.1


    Everything froze up and had this buzzing noise in my headset, this has happened 4 times before but not recently ( for about 2 months ) then it just randomly happened again, whocrashed had this to say :

    On Wed 11/27/2013 5:53:43 PM GMT your computer crashed
    crash dump file: C:\windows\Minidump\112713-11203-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
    Bugcheck code: 0x139 (0x3, 0xFFFFF8800BB18840, 0xFFFFF8800BB18798, 0x0)
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: The kernel has detected the corruption of a critical data structure.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    I hate random bluescreens like these immensely.
    Here is the dump file if anyone can make sense of this it would be GREATLY appreciated.

      My System SpecsSystem Spec

  2. #2

    Posts : 14
    Windows 8.1

    please if someone could just take a look and see what's wrong I would be grateful
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): Blue Screen of Death (BSOD) Posting Instructions

    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
    CyberLink Virtual Device Driver

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Wed Nov 27 12:53:43.985 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-11203-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    System Uptime:0 days 15:57:20.301
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8800bb18840, fffff8800bb18798, 0}
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8800bb18840, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8800bb18798, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  bf4.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  80.07
      BIOS Release Date             06/05/2013
      Manufacturer                  Hewlett-Packard
      Product Name                  800-060
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Wed Nov 27 12:53:43.985 2013 (UTC - 5:00)**************************
    CLVirtualDrive.sys     Mon Dec 26 08:26:47 2011 (4EF87617)
    Ironx64.SYS            Mon Jul 23 20:34:50 2012 (500DEDAA)
    btwl2cap.sys           Thu Jul 26 11:14:41 2012 (50115EE1)
    SYMEVENT64x86.SYS      Wed Aug 22 01:33:18 2012 (50346F1E)
    bcbtums.sys            Tue Sep 25 12:09:37 2012 (5061D741)
    bcmwl63a.sys           Fri Sep 28 21:53:21 2012 (50665491)
    intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
    HECIx64.sys            Mon Dec 17 14:32:21 2012 (50CF7345)
    speedfan.sys           Sat Dec 29 15:59:35 2012 (50DF59B7)
    btwpanfl.sys           Mon Dec 31 16:42:33 2012 (50E206C9)
    dump_iaStorA.sys       Mon Jan 14 13:00:27 2013 (50F447BB)
    iaStorA.sys            Mon Jan 14 13:00:27 2013 (50F447BB)
    SYMEFA64.SYS           Fri Jan 18 19:31:37 2013 (50F9E969)
    SRTSPX64.SYS           Fri Jan 25 16:30:05 2013 (5102F95D)
    Rt630x64.sys           Fri Feb  1 03:29:19 2013 (510B7CDF)
    btwavdt.sys            Thu Feb 21 11:25:06 2013 (51264A62)
    btwaudio.sys           Thu Feb 21 11:25:57 2013 (51264A95)
    btwrchid.sys           Thu Feb 21 11:26:05 2013 (51264A9D)
    btwampfl.sys           Thu Feb 21 16:30:13 2013 (512691E5)
    stwrt64.sys            Sat Mar  2 01:25:47 2013 (51319B6B)
    RTCore64.sys           Mon Mar 11 01:32:06 2013 (513D6C56)
    ccSetx64.sys           Thu Mar 21 23:02:33 2013 (514BC9C9)
    SYMNETS.SYS            Tue Apr  9 19:24:13 2013 (5164A31D)
    SRTSP64.SYS            Mon Apr 22 18:26:52 2013 (5175B92C)
    SYMDS64.SYS            Thu Apr 25 19:19:47 2013 (5179BA13)
    nvhda64v.sys           Sun Jun 16 08:38:07 2013 (51BDB1AF)
    EX64.SYS               Thu Aug 22 16:36:51 2013 (52167663)
    ENG64.SYS              Thu Aug 22 16:38:20 2013 (521676BC)
    nvvad64v.sys           Fri Sep 27 16:25:30 2013 (5245E9BA)
    eeCtrl64.sys           Wed Oct  9 16:50:19 2013 (5255C18B)
    IDSvia64.sys           Wed Oct 16 18:10:26 2013 (525F0ED2)
    BHDrvx64.sys           Thu Oct 17 04:36:38 2013 (525FA196)
    nvlddmkm.sys           Mon Nov 11 08:24:05 2013 (5280DA75)
    btwpanfl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  4. #4

    Posts : 14
    Windows 8.1

    so you think I should just uninstall afterburner and all the cyberlink programs?
      My System SpecsSystem Spec

  5. #5

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Yes, then if the BSOD's continue - then try Driver Verifier.
      My System SpecsSystem Spec

  6. #6

    Posts : 14
    Windows 8.1

    Quote Originally Posted by usasma View Post
    Yes, then if the BSOD's continue - then try Driver Verifier.
    alright I'll get back to you on it then, thanks for your help!
      My System SpecsSystem Spec

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