Getting BSODs

vaidyanathan · Nov 27, 2013

I am getting BSODs in my Windows 8 - 32BIT OS atleast twice a day. Have attached the SF Diag logs. Please look into it and let me know what needs to be done. I used to get these errors 6 months back, post which I had replaced my Motherboard. Problem starting to reoccur again.

usasma · Nov 28, 2013

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 697 MB of RAM is available for use - please do not run more than one application at a time, and trim your startups through the Startup tab of Task Manager. Insufficient memory does cause BSOD's, but it's very rare. You may wish to upgrade to a 64 bit version of Win8 and then add more RAM (if your system can support it).

Only 103 Windows Updates installed. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

MSINFO32 appears corrupted. Please do this:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

Out of 5 memory dumps there were 4 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://ati.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Wed Nov 27 11:35:00.260 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-25677-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16659.x86fre.win8_gdr.130708-1504
System Uptime:[B]2 days 14:43:12.952[/B]
Probably caused by :[B]ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+34cf3 )[/B]
BugCheck [B]1A, {403, c0049298, c50af847, c0601d10}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
Arguments: 
Arg1: 00000403, The subtype of the bugcheck.
Arg2: c0049298
Arg3: c50af847
Arg4: c0601d10
BUGCHECK_STR:  0x1a_403
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]0x1a_403_nt!_??_::FNODOBFM::_string_[/B]
  BIOS Version                  2105   
  BIOS Release Date             07/23/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 24 20:49:35.382 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112513-49514-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16659.x86fre.win8_gdr.130708-1504
System Uptime:[B]2 days 17:16:55.323[/B]
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+2c )[/B]
BugCheck [B]4E, {99, 66e47, 2, 1409465f}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000004E"]PFN_LIST_CORRUPT (4e)[/URL]
Arguments: 
Arg1: 00000099, A PTE or PFN is corrupt
Arg2: 00066e47, page frame number
Arg3: 00000002, current page state
Arg4: 1409465f, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  uTorrent.exe
FAILURE_BUCKET_ID: [B]0x4E_99_nt!MiBadShareCount[/B]
  BIOS Version                  2105   
  BIOS Release Date             07/23/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Nov 22 03:31:49.214 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112213-57345-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16659.x86fre.win8_gdr.130708-1504
System Uptime:[B]3 days 6:19:51.889[/B]
Probably caused by :[B]ntkrpamp.exe ( nt! ?? ::FNODOBFM::`string'+32056 )[/B]
BugCheck [B]1A, {41287, d2a7ffc, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
Arguments: 
Arg1: 00041287, An illegal page fault occurred while holding working set synchronization.
    Parameter 2 contains the referenced virtual address.
Arg2: 0d2a7ffc
Arg3: 00000000
Arg4: 00000000
BUGCHECK_STR:  0x1a_41287
PROCESS_NAME:  SearchProtocol
FAILURE_BUCKET_ID: [B]0x1a_41287_nt!_??_::FNODOBFM::_string_[/B]
  BIOS Version                  2105   
  BIOS Release Date             07/23/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Nov  7 06:40:32.525 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110713-21060-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16659.x86fre.win8_gdr.130708-1504
System Uptime:[B]2 days 5:09:42.903[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!NtSetSystemPowerState+7fb )[/B]
BugCheck [B]C000021A, {a4a5d368, 0, 0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]WINLOGON_FATAL_ERROR (c000021a)[/URL]
Arguments: 
Arg1: a4a5d368, String that identifies the problem.
Arg2: 00000000, Error Code.
Arg3: 00000000
Arg4: 00000000
Arg2: 00000000, Error Code.
BUGCHECK_STR:  0xc000021a_DCOM_Terminated
PROCESS_NAME:  services.exe
FAILURE_BUCKET_ID: [B]0xc000021a_DCOM_Terminated_nt!NtSetSystemPowerState[/B]
  BIOS Version                  2105   
  BIOS Release Date             07/23/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Nov  5 01:29:54.073 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110513-32697-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x86 compatible
Built by: [B]9200[/B].16659.x86fre.win8_gdr.130708-1504
System Uptime:[B]7 days 3:39:08.804[/B]
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+2c )[/B]
BugCheck [B]4E, {99, af427, 2, 40a6fae}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000004E"]PFN_LIST_CORRUPT (4e)[/URL]
Arguments: 
Arg1: 00000099, A PTE or PFN is corrupt
Arg2: 000af427, page frame number
Arg3: 00000002, current page state
Arg4: 040a6fae, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x4E_99_nt!MiBadShareCount[/B]
  BIOS Version                  2105   
  BIOS Release Date             07/23/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Wed Nov 27 11:35:00.260 2013 (UTC - 5:00)**************************
[COLOR=RED][B]AODDriver2.sys              Tue Mar  6 03:39:27 2012 (4F55CD3F)[/B][/COLOR]
lvrs.sys                    Mon Oct 22 22:12:32 2012 (5085FD10)
lvuvc.sys                   Mon Oct 22 22:12:58 2012 (5085FD2A)
ASACPI.sys                  Wed Oct 31 21:47:02 2012 (5091D496)
atikmpag.sys                Fri Nov 16 14:38:49 2012 (50A69649)
atikmdag.sys                Fri Nov 16 15:14:03 2012 (50A69E8B)
mcaudrv.sys                 Thu Jan 31 04:41:03 2013 (510A3C2F)
viahduaa.sys                Fri Feb 22 03:35:00 2013 (51272DB4)
Rt630x86.sys                Tue Apr  9 23:07:46 2013 (5164D782)
HWiNFO32.SYS                Sat May 11 03:17:32 2013 (518DF08C)
idmwfp.sys                  Sat Oct 26 06:34:53 2013 (526B9ACD)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 24 20:49:35.382 2013 (UTC - 5:00)**************************
mcvidrv.sys                 Thu Dec 20 05:18:21 2012 (50D2E5ED)
[/FONT]

vaidyanathan · Nov 28, 2013

Attached the NFO File

As requested, I have attached the NFO file.

usasma · Nov 28, 2013

It appears that the .nfo file is problematic due to language differences.
I'll check the .txt file instead.....

Nothing significant in the text file.

vaidyanathan · Nov 28, 2013

usasma said:
It appears that the .nfo file is problematic due to language differences.
I'll check the .txt file instead.....

Nothing significant in the text file.

http://ati.amd.com is not working. Plz check.

usasma · Nov 28, 2013

Try Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
I'll have to try updating that on my canned speeches.

Getting BSODs

vaidyanathan

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

vaidyanathan

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One

vaidyanathan

New Member

My Computer

System One

usasma

Mr. Cranky Pants

My Computer

System One