Windows 8 and 8.1 Forums

dpc_watchdog_violation windows 8.1

  1. #1

    Posts : 17
    Windows 8.1

    dpc_watchdog_violation windows 8.1


    Just built a new computer and keep getting the dpc_watchdog_violation BSOD at boot

    It seems to get to the login screen okay, I click with the mouse to show login screen, but keyboard won't let me type in password, and then after a few moments I get the error

    Boots fine in safe mode

    Sometimes works okay in normal mode and once booted is perfectly stable

    sf diagnostic logs attached

    motherboard = gigabyte h87-dm3
    cpu - intel core i5 4670
    12gb DDR3 RAM

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    BSOD was caused by avgcsrva.exe. While diagnosing the problem. Please uninstall AVG completely: Download tools and utilities | AVG Worldwide.
      My System SpecsSystem Spec

  3. #3

    Posts : 17
    Windows 8.1

    Okay thanks I will give that a try - but not sure I had it installed when this problem first started though, only went on in last few days - at that point crash dumps were pointing to usbd.sys being issue

    But will remove AVG tomorrow and reboot several times and see if it happens again
      My System SpecsSystem Spec

  4. #4

    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    You have a total of 6 BSOD's in your upload but the last four BSOD's dump files were not readable by diagnostic tool. The first 2 were caused by HDAudBus.sys. However, the process that caused the crash was AVG related.
      My System SpecsSystem Spec

  5. #5

    Posts : 17
    Windows 8.1

    thanks - now removing AVG and will report back how it goes after this

    May I ask what diagnostic tool you use to read the dump files?
      My System SpecsSystem Spec

  6. #6

    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    Windows SDK From microsoft.
      My System SpecsSystem Spec

  7. #7

    Posts : 17
    Windows 8.1

    AVG is not the cause, as removed it and still having same problem

    New logs attached
      My System SpecsSystem Spec

  8. #8

    Posts : 17
    Windows 8.1

    any chance of a reply to this please?
      My System SpecsSystem Spec

  9. #9

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Only 18 Windows Updates installed. Most systems have about 26. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Your mobo looks to be UEFI capable - is there any particular reason that you're not using UEFI and Secure Boot?

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    There's a couple of Live Kernel Events - but no corresponding BSOD events in the WER section of MSINFO32
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    This memory dump blames HDAudBus.sys also - and it has traces of hal.dll in the stack text. I start thinking about incompatibility when I see hal.dll in the stack (could also be a hardware problem) - so please be sure that your audio drivers are the latest, Win8.1 compatible version available (the current driver dates from August of 2013).

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. I'm particularly concerned with trufos.sys - a component of BullGuard (I think)

    The following is for informational purposes only.
    **************************Fri Nov 29 12:39:09.794 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112913-4828-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:02:08.431
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13e32 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3392
      BIOS Version                  F5
      BIOS Release Date             08/03/2013
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H87-HD3
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Fri Nov 29 12:39:09.794 2013 (UTC - 5:00)**************************
    GEARAspiWDM.sys      Thu May  3 15:56:17 2012 (4FA2E2E1)
    Trufos.sys           Fri Sep  7 10:08:07 2012 (5049FFC7)
    point64.sys          Fri Apr 12 08:15:29 2013 (5167FAE1)
    dc3d.sys             Fri Apr 12 08:15:46 2013 (5167FAF2)
    afwcore.sys          Tue May 21 07:32:00 2013 (519B5B30)
    afw.sys              Tue May 21 07:32:03 2013 (519B5B33)
    dump_iaStorA.sys     Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys          Thu Aug  1 21:39:52 2013 (51FB0DE8)
    intelppm.sys         Thu Aug 22 04:46:35 2013 (5215CFEB)
    vmbkmclr.sys         Thu Aug 22 07:39:04 2013 (5215F858)
    winhvr.sys           Thu Aug 22 07:39:52 2013 (5215F888)
    IntcDAud.sys         Thu Aug 29 10:42:53 2013 (521F5DED)
    TeeDriverx64.sys     Thu Sep  5 14:02:18 2013 (5228C72A)
    Rt630x64.sys         Mon Sep  9 02:47:07 2013 (522D6EEB)
    iwdbus.sys           Thu Sep 26 17:38:04 2013 (5244A93C)
    BdAgent.sys          Fri Oct  4 05:40:32 2013 (524E8D10)
    igdkmd64.sys         Mon Oct  7 18:56:37 2013 (52533C25)
    Wnv.sys              Tue Oct  8 03:36:59 2013 (5253B61B)
    BdSpy.sys            Tue Oct  8 11:08:10 2013 (52541FDA)
    NSKernel.sys         Tue Nov 26 07:16:31 2013 (5294911F)
    vmbkmclr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    winhvr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    BdAgent.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    Wnv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  10. #10

    Posts : 17
    Windows 8.1

    re: dpc_watchdog_violation windows 8.1

    Thanks for your reply - answers below:-

    1) All updates ARE installed - listing 64 in update history - no more available

    2) Because I have two normal hard disks setup as RAID (mirrored), so had to have it set to RAID in BIOS as it wouldn't work or let me boot from the SSD - unless I have missed something of course

    3) SSD firmware is latest as are all storage controller drivers

    4) event log attached

    5) All hardware is new, so hopefully not hardware - now installing latest realtek 8 series audio driver from gigabyte website dated 7 November 2013 (for 8.1)

    6) All drivers/software installed says Windows 8.1 compatible on relevant websites, when I installed this new build I made sure to only install latest versions of everything

    7) Trufos.sys says it is a bitdefender file, but I use bullguard so must be a component they use - is latest build of bullguard, and this problem was happening prior to this when I had AVG installed (which I removed on advice of previous replies)
      My System SpecsSystem Spec

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dpc_watchdog_violation windows 8.1
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