Windows 8 and 8.1 Forums


New Acer Laptop, The one BSOD after the other.

  1. #1


    Posts : 13
    Windows

    New Acer Laptop, The one BSOD after the other.


    I recently bought a Aspire V3-772G. I was using the laptop with no problems for a few days.

    Then started updating all the drivers from the acer website. And updated the bios from 1.12 to 1.13.

    Since today i got the one BSOD after the other one.

    I already tried to install the intel and nvidea drivers from their own websites, but without success.

    Anyone any idea what to do?

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    Windows


    New BSOD, now with complete memory dump.
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    Windows


    And the next one
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    Windows


    New day, new BSOD's.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    ssadwh.sys Thu May 12 09:06:44 2011 (4DCBDB64)
    SAMSUNG Android USB Modem
    http://www.carrona.org/drivers/driver.php?id=ssadwh.sys

    ssadcm.sys Thu May 12 09:09:45 2011 (4DCBDC19)
    SAMSUNG Android USB Modem
    http://www.carrona.org/drivers/driver.php?id=ssadcm.sys

    Please note the drivers below that date from before the release of Windows 8.1 (26 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Nov 28 03:08:42.806 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112813-4843-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 18:06:55.653
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1797f )
    BugCheck 50, {fffff802e066ed14, 8, fffff802e066ed14, 2}
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
    Arguments: 
    Arg1: fffff802e066ed14, memory referenced.
    Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
    Arg3: fffff802e066ed14, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_BAD_IP_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.13
      BIOS Release Date             10/11/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 08:58:03.184 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-5718-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:17:08.023
    Probably caused by :ntkrnlmp.exe ( nt!EtwGetKernelTraceTimestamp+80 )
    BugCheck A, {2b8c8, 2, 1, fffff8016825ca04}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 000000000002b8c8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8016825ca04, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!EtwGetKernelTraceTimestamp
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.13
      BIOS Release Date             10/11/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 08:37:17.591 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-4765-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:18:07.437
    *** WARNING: Unable to verify timestamp for athw8x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw8x.sys
    Probably caused by :athw8x.sys ( athw8x+27a158 )
    BugCheck A, {11, 2, 1, fffff8015f6568a6}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000011, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8015f6568a6, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_athw8x+27a158
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.13
      BIOS Release Date             10/11/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 08:16:28.869 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-4796-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:07:36.718
    Probably caused by :ntkrnlmp.exe ( nt!KiUpdateTimeAssist+1b0 )
    BugCheck A, {fffff78000800350, d, 1, fffff802e18d566c}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: fffff78000800350, memory referenced
    Arg2: 000000000000000d, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802e18d566c, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KiUpdateTimeAssist
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.13
      BIOS Release Date             10/11/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 08:08:20.993 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-4656-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:43:42.840
    Probably caused by :ntkrnlmp.exe ( nt!EtwGetKernelTraceTimestamp+80 )
    BugCheck A, {ea3a8c8, 2, 1, fffff802566e9a04}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 000000000ea3a8c8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff802566e9a04, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!EtwGetKernelTraceTimestamp
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.13
      BIOS Release Date             10/11/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 06:45:25.339 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-4750-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:15:44.177
    Probably caused by :win32k.sys ( win32k!DirectComposition::CConnection::ReleaseSystemResource+20 )
    BugCheck 3B, {c0000005, fffff96000203618, ffffd00036cb01c0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff96000203618, Address of the instruction which caused the bugcheck
    Arg3: ffffd00036cb01c0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!DirectComposition::CConnection::ReleaseSystemResource
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.13
      BIOS Release Date             10/11/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 05:17:08.858 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-4718-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 1:40:45.696
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 109, {a3a01f5898ad171e, b3b72bdeeb2d1761, fffff80147469000, 3}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f5898ad171e, Reserved
    Arg2: b3b72bdeeb2d1761, Reserved
    Arg3: fffff80147469000, Failure type dependent information
    Arg4: 0000000000000003, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: BAD_STACK
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.12
      BIOS Release Date             09/19/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 03:34:59.346 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112713-7953-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:2 days 13:37:36.193
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 109, {a3a01f589a7c96ec, b3b72bdeecfc972f, fffff80371739000, 3}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f589a7c96ec, Reserved
    Arg2: b3b72bdeecfc972f, Reserved
    Arg3: fffff80371739000, Failure type dependent information
    Arg4: 0000000000000003, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: BAD_STACK
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.12
      BIOS Release Date             09/19/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Nov 28 03:08:42.806 2013 (UTC - 5:00)**************************
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    IntelHaxm.sys               Thu Mar 21 02:30:53 2013 (514AA91D)
    btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    athw8x.sys                  Wed Aug  7 23:41:36 2013 (52031370)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    btath_avdt.sys              Thu Aug 22 23:43:41 2013 (5216DA6D)
    btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
    RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
    btath_a2dp.sys              Tue Sep  3 06:03:36 2013 (5225B3F8)
    ETD.sys                     Wed Sep  4 23:16:40 2013 (5227F798)
    btfilter.sys                Fri Sep  6 02:41:45 2013 (52297929)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    SynTP.sys                   Wed Oct  2 01:09:32 2013 (524BAA8C)
    Smb_driver_Intel.sys        Wed Oct  2 01:12:15 2013 (524BAB2F)
    IntcDAud.sys                Wed Oct 16 08:59:24 2013 (525E8DAC)
    igdkmd64.sys                Mon Oct 28 17:57:02 2013 (526EDDAE)
    k57nd60a.sys                Wed Oct 30 03:14:03 2013 (5270B1BB)
    nvlddmkm.sys                Mon Nov 11 08:24:05 2013 (5280DA75)
    nvpciflt.sys                Mon Nov 11 08:24:49 2013 (5280DAA1)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 08:08:20.993 2013 (UTC - 5:00)**************************
    ssadwh.sys                  Thu May 12 09:06:44 2011 (4DCBDB64)
    ssadcm.sys                  Thu May 12 09:09:45 2011 (4DCBDC19)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Wed Nov 27 06:45:25.339 2013 (UTC - 5:00)**************************
    IntcDAud.sys                Fri Jan 11 08:55:16 2013 (50F019C4)
    nvlddmkm.sys                Thu Aug  1 08:18:35 2013 (51FA521B)
    nvpciflt.sys                Thu Aug  1 08:19:11 2013 (51FA523F)
    igdkmd64.sys                Tue Oct  1 13:06:57 2013 (524B0131)
    
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=ssadwh.sys
    http://www.carrona.org/drivers/driver.php?id=ssadcm.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
      My System SpecsSystem Spec

  6. #6


    Posts : 13
    Windows


    Hi usasma,

    Thanks for the reply. I think I already resolved the problem with fiddling with some common issues that this particular laptop has. I'm not quite sure what resolved the issue. But what i did was the following:

    1. Downgraded the BIOS to 1.08 (source)

    2. Removed Intelฎ Hardware Accelerated Execution Manager (source)

    I will probably re update the BIOS to latest version to see if that was the problem, I will post my results later.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I'm glad to hear that you've probably fixed it already.
    My efforts are geared towards the BSOD's and I don't do much research into common system issues.

    The drawback to the BIOS downgrade is that you don't get the fixes that the new versions came out with. But, should the BIOS be the problem, then you're "between a rock and a hard place" because you have to decide which you need more (the new fixes or the stability of the old version).

    I'd suspect the HAXM because of this article: Intelฎ Hardware Accelerated Execution Manager 1.0.6 (R3) | Intelฎ Developer Zone and the outdated Android drivers on your system. Just a guess on my part tho'

    Good luck!
      My System SpecsSystem Spec

  8. #8


    Posts : 13
    Windows


    So i was cheering a bit too soon, when reading your reply i got an new BSOD, after a full day of no problems.

    I will try to update the outdated drivers you mentioned and see if that resolves the problem.

    HAXM can't be the cause of this BSOD since i uninstalled it. Maybe this is another cause al together since this morning with the HAXM en BIOS 1.13 i got multiple (3) BSOD in a very short time period (~1h).

    Also added the new dumps.


    Thanks in advanced

      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    HAXM was present in one of the last 2 BSOD's - but not in the other.
    There were only 2 new memory dumps in the upload that you just made - how many did you see happen?
    Please do the following (so I can count the BSOD's from the log file):
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    Please run Driver Verifier according to these instructions: Driver Verifier Settings

    I have to wonder if your Truecrypt program and your Bluetooth drivers are Win8.1 compatible (as they date from 2012). Please start by ensuring that your versions are compatible with Win8.1 - and then move on to check the rest of the drivers that date from before Win8.1 was released (26 Oct 2013).

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Nov 28 09:06:59.425 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112813-5203-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 5:33:15.269
    Probably caused by :win32k.sys ( win32k!FindTimer+8a )
    BugCheck 3B, {c0000005, fffff960002e4a4e, ffffd0003788ef10, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960002e4a4e, Address of the instruction which caused the bugcheck
    Arg3: ffffd0003788ef10, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!FindTimer
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.08
      BIOS Release Date             07/19/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Nov 28 03:18:50.108 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112813-5171-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 0:06:59.954
    Probably caused by :ntkrnlmp.exe ( nt!KiExpireTimerTable+19b )
    BugCheck A, {41, 2, 0, fffff80319d293fb}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000041, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80319d293fb, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: AV_nt!KiExpireTimerTable
    CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2195
      BIOS Version                  V1.13
      BIOS Release Date             10/11/2013
      Manufacturer                  Acer
      Product Name                  Aspire V3-772
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Nov 28 09:06:59.425 2013 (UTC - 5:00)**************************
    truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
    btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
    btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
    btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
    btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    athw8x.sys                  Wed Aug  7 23:41:36 2013 (52031370)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    btath_avdt.sys              Thu Aug 22 23:43:41 2013 (5216DA6D)
    btath_flt.sys               Thu Aug 22 23:46:29 2013 (5216DB15)
    RTKVHD64.sys                Tue Aug 27 08:31:56 2013 (521C9C3C)
    btath_a2dp.sys              Tue Sep  3 06:03:36 2013 (5225B3F8)
    ETD.sys                     Wed Sep  4 23:16:40 2013 (5227F798)
    btfilter.sys                Fri Sep  6 02:41:45 2013 (52297929)
    iwdbus.sys                  Thu Sep 26 17:38:04 2013 (5244A93C)
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    SynTP.sys                   Wed Oct  2 01:09:32 2013 (524BAA8C)
    Smb_driver_Intel.sys        Wed Oct  2 01:12:15 2013 (524BAB2F)
    IntcDAud.sys                Wed Oct 16 08:59:24 2013 (525E8DAC)
    igdkmd64.sys                Mon Oct 28 17:57:02 2013 (526EDDAE)
    k57nd60a.sys                Wed Oct 30 03:14:03 2013 (5270B1BB)
    nvlddmkm.sys                Mon Nov 11 08:24:05 2013 (5280DA75)
    nvpciflt.sys                Mon Nov 11 08:24:49 2013 (5280DAA1)
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
    **************************Thu Nov 28 03:18:50.108 2013 (UTC - 5:00)**************************
    IntelHaxm.sys               Thu Mar 21 02:30:53 2013 (514AA91D)
    
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
    http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
    http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
    http://www.carrona.org/drivers/driver.php?id=ETD.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

  10. #10


    Posts : 13
    Windows


    Ok, so ... I did a factory restore with tha Acer Recovery Manager. Reverting back to Windows 8 and the original drivers. I got the first BSOD after 30 minutes.

    Here's a new dump
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
New Acer Laptop, The one BSOD after the other.
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