Windows 8 and 8.1 Forums

BSOD due to graphics card

  1. #1

    Posts : 2
    Windows 8.1

    BSOD due to graphics card

    I've had my NVIDIA GeForce GTX 660 graphics card for about a month and a half now, and for that first month everything was working just fine, but the past couple of weeks I get what I first thought were random BSODs but after a while I noticed it was only happening during times when I was either using the GPU heavily (Gaming/Video editing and encoding) or when I was changing driver settings. Still not completely sure what's wrong with it, I've only noticed that correlation. So if anyone would like to help me out, I've got the SF diagnostic files attached.

    Other system info:
    Intel i5 4670K
    Asus Z87A Motherboard
    Corsair Vengance 8GB DDR3-1600 RAM
    OS: Windows 8.1

      My System SpecsSystem Spec

  2. #2


    What you are experiencing is STOP 0x124 blue screens which are usually caused by hardware reasons.

    BugCheck 124, {0, ffffe00001d12028, bf800000, 124}
    Probably caused by : GenuineIntel
    3: kd> !errrec ffffe00001d12028
    Common Platform Error Record @ ffffe00001d12028
    Record Id     : 01ceeac949373e50
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/26/2013 17:13:48 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffe00001d120a8
    Section       @ ffffe00001d12180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000006
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffe00001d120f0
    Section       @ ffffe00001d12240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000006
    CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffe00001d12240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffe00001d12138
    Section       @ ffffe00001d122c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : DCACHEL0_WR_ERR (Proc 3 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000021387f240
      Misc.       : 0x0000000000000086
    Processor detected an error in cache memory and called bugcheck function to prevent further data loss.

    Among other reasons, an overclocked CPU is one of the main reason behind this particular BSOD. So please disable any frequency and voltage tweaks immediately before it completely kill your processor. Please follow the below steps.

    1. Uninstall Asus AI Suit software first (auto overclocking software). Than reset the system BIOS and load setup default values.

    How To Clear CMOS (Reset BIOS)

    This will make sure system is running on default settings.

    2. Uninstall "Daemon Tools Pro".

    This software is a known problem maker. Besides that, "Windows 8" doesn't require a third party app to mount ISO images. Please uninstall "Daemon Tools" first and run "SPTD Remover" to make sure the SPTD driver is uninstalled properly.

    Press the "Uninstall" button to remove SPTD ( if not grayed out).

    How to mount ISO files : How to mount an ISO image in Windows 8

    Let us know how the system works.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 8.1

    You're a life saver. Thank you so much. Everything's back to normal again.
      My System SpecsSystem Spec

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