Solved Your PC ran into a problem - BSOD (igdkmd64.sys)

gicck

New Member
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Location
Bolivia
Hi.
I get a BSOD when playing LoL (League of Legends). It says... igdkmd64.sys
This problem has happened since I updated frow windows 8 to windows 8.1.

My laptop is a TOSHIBA Satellite C855
with Intel Core i5-3210M CPU @ 2.50GHz
with 6.00 GB RAM
Running Intel HD Graphics 4000
I've updated this driver.
I've been searching up and down for a solution. And those solutions were only temporary
Sorry for my English and thanks in advance.
 

My Computer

System One

  • OS
    windows 8.1
Hi

The crash dump blames "Intel HD Graphics" driver as you said.

Code:
BugCheck D1, {28, 2, 0, fffff80002098c47}


*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for[COLOR=#ff0000][B] igdkmd64.sys[/B][/COLOR]
Probably caused by : igdkmd64.sys ( igdkmd64+62c47 )

Please try the below steps.

1. Run "Intel driver update Utility" and install any update it offers.

Intel® Driver Update Utility

2. Update "DirectX".

Download DirectX End-User Runtime Web Installer from Official Microsoft Download Centre

3. Set "Intel HD Graphics" to "Maximum Performance".

Please follow steps 3 and 4 described in 4 Ways to Improve Intel HD Graphics Performance
 

My Computer

System One

  • OS
    Windows 7
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