BSOF on Toshiba Laptop

Gnottino90 · Nov 24, 2013

Hello,
I've recently installed Windows 8 on my Toshiba Satellite L675D. I had Windows 7 and I've upgraded it to Windows 8 with an original license.

Now, everytime after 5-10 minutes the laptop is on, I get a BSOD.

I've noticed that if I don't plug the laptop to the AC adapter, the computer runs normally until the end of the battery.

I'm putting the folder creater by the SF Diagnostic Tool.

What should I do? I think is a problem about drivers, but I don't know how to check if my drivers are fine, and where to find the new ones.

Thank you a lot.

Anshad Edavana · Nov 24, 2013

Hi

Your issue seems to be caused by AMD SATA driver.

Code:

BugCheck 133, {0, 504, 503, 0}


*** WARNING: Unable to verify timestamp for amdsata.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#ff0000][B]amdsata.sys[/B][/COLOR]
Probably caused by : amdsata.sys ( amdsata+9652 )

The driver seems to be old, probably a leftover from "Windows 7".

Code:

Loaded symbol image file: amdsata.sys
    Image path: \SystemRoot\System32\drivers\amdsata.sys
    Image name: amdsata.sys
    Timestamp:        [COLOR=#ff0000][B]Thu Oct 08 01:43:09 2009[/B][/COLOR] (4ACCF655)

Please follow the below steps.

1. Uninstall all AMD drivers from the system.

AMD chipset and display divers are very old and not compatible with "Windows 8".

Code:

[COLOR=RED][B]amdsata.sys                 Thu Oct  8 01:43:09 2009 (4ACCF655)[/B][/COLOR]
AMD AHCI 1.2 Device Driver
[URL="http://www.carrona.org/drivers/driver.php?id=amdsata.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]amdsata.sys[/COLOR][/B][/URL]
 
[COLOR=RED][B]amdxata.sys                 Thu Oct  8 01:43:10 2009 (4ACCF656)[/B][/COLOR]
AMD storage controller driver - usually from the Windows 7 DVD
[URL="http://www.carrona.org/drivers/driver.php?id=amdxata.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]amdxata.sys[/COLOR][/B][/URL]

atikmpag.sys                Tue Jun 19 02:11:29 2012 (4FDF9279)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
[URL="http://www.carrona.org/drivers/driver.php?id=atikmpag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]atikmpag.sys[/COLOR][/B][/URL]

[COLOR=RED][B]AtiPcie.sys                 Tue May  5 20:30:22 2009 (4A005486)[/B][/COLOR]
ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
[URL="http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]AtiPcie.sys[/COLOR][/B][/URL]

How-To Uninstall AMD Catalyst Drivers From A Windows Based System

First Update AMD "Chipset" and " then Display" drivers from the below links.

Chipset : AMD Chipset Drivers

Display : http://www2.ati.com/drivers/legacy/13-1-legacy_vista_win7_win8_64_dd_ccc.exe

2. Uninstall "Conexant Modem Driver".

Code:

COLOR=RED][B]VSTCNXT6.SYS                Thu Oct 16 06:22:22 2008 (48F69046)[/B][/COLOR]
Conexant SoftK56 Modem Driver
[URL="http://www.carrona.org/drivers/driver.php?id=VSTCNXT6.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]VSTCNXT6.SYS[/COLOR][/B][/URL]
 
[COLOR=RED][B]VSTAZL6.SYS                 Thu Oct 16 06:23:42 2008 (48F69096)[/B][/COLOR]
Conexant SoftK56 Modem Driver
[URL="http://www.carrona.org/drivers/driver.php?id=VSTAZL6.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]VSTAZL6.SYS[/COLOR][/B][/URL]

Check in Toshiba support site for a "Win 8" compatible driver.

3. Update LAN and WLAN drivers.

Code:

[COLOR=RED][B]Rt630x64.sys                Wed Oct 19 17:42:55 2011 (4E9EBEC7)[/B][/COLOR]
Realtek PCI/PCIe Adapters
[URL="http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]Rt630x64.sys[/COLOR][/B][/URL]

rtwlane.sys                 Thu Jun 21 10:15:30 2012 (4FE2A6EA)
Realtek PCI-E Wireless LAN NIC NDIS Driver
[URL="http://www.carrona.org/drivers/driver.php?id=rtwlane.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]rtwlane.sys[/COLOR][/B][/URL]

LAN : Download Win8 and Win8.1 Auto Installation Program from Realtek

WLAN : Download Windows driver auto installation program (support Win8) from Realtek

4. Update "Synaptic Touchpad" divers.

Code:

[COLOR=RED][B]SynTP.sys                   Thu Mar 11 07:32:01 2010 (4B984F19)[/B][/COLOR]
Synaptic Touch Pad Driver
[URL="http://www.carrona.org/drivers/driver.php?id=SynTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=BLUE]SynTP.sys[/COLOR][/B][/URL]

Update it from Drivers | Synaptics

Also please uninstall Toshiba bundled softwares like Value added package, Config free etc (if there is any) as they are not designed for this platform.

BSOF on Toshiba Laptop

Gnottino90

New Member

My Computer

System One

Anshad Edavana

New Member

My Computer

System One