Windows 8 and 8.1 Forums

BSOD with ntoskrnl.exe

  1. #1


    Posts : 2
    Windows 8.1

    BSOD with ntoskrnl.exe


    Hi!

    For a couple of weeks now I'm using Windows 8.1 (upgraded from a Win 8 installation). Everything went fine until yesterday when I got my first BSOD on Win 8.1. Today it happened again. The causes seem to be the same but I hope for your analysis and help!

    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your BIOS dates from 2008. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    There's a good chance that this system isn't compatible with Win8.1 - and despite our best efforts you may not be able to make the system stable. If that is the case, your options are to revert to Win8, Win7, or even WinVista to achieve stability. Good luck!

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    ATI Tool may not be compatible - please uninstall it to test.

    Please note the drivers below that date from before the release of Windows 8.1 (26 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Nov 21 15:18:58.765 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112113-14718-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 23:02:39.547
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 109, {a3a01f5892427a38, b3b72bdee4c27a7b, fffff80186220000, 3}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f5892427a38, Reserved
    Arg2: b3b72bdee4c27a7b, Reserved
    Arg3: fffff80186220000, Failure type dependent information
    Arg4: 0000000000000003, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: BAD_STACK
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2400
      BIOS Version                  F4a
      BIOS Release Date             07/29/2008
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  EP35-DS3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov 20 16:15:34.141 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112013-11312-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
    System Uptime:0 days 4:33:24.923
    Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BugCheck 109, {a3a01f58947ce7be, b3b72bdee6fce7f1, fffff80050c20000, 3}
    BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
    Arguments: 
    Arg1: a3a01f58947ce7be, Reserved
    Arg2: b3b72bdee6fce7f1, Reserved
    Arg3: fffff80050c20000, Failure type dependent information
    Arg4: 0000000000000003, Type of corrupted region, can be
        0 : A generic data region
        1 : Modification of a function or .pdata
        2 : A processor IDT
        3 : A processor GDT
        4 : Type 1 process list corruption
        5 : Type 2 process list corruption
        6 : Debug routine modification
        7 : Critical MSR modification
    BUGCHECK_STR:  0x109
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID: BAD_STACK
    CPUID:        "Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2400
      BIOS Version                  F4a
      BIOS Release Date             07/29/2008
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  EP35-DS3
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Nov 21 15:18:58.765 2013 (UTC - 5:00)**************************
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    IntelHaxm.sys               Thu Mar 21 02:30:53 2013 (514AA91D)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    AtihdW86.sys                Fri Jul  5 14:10:40 2013 (51D70C20)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    xusb22.sys                  Thu Aug 22 07:38:23 2013 (5215F82F)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    atikmpag.sys                Tue Sep 10 21:24:43 2013 (522FC65B)
    atikmdag.sys                Tue Sep 10 22:45:14 2013 (522FD93A)
    VBoxNetFlt.sys              Fri Nov  1 10:06:58 2013 (5273B582)
    VBoxUSBMon.sys              Fri Nov  1 10:06:58 2013 (5273B582)
    VBoxNetAdp.sys              Fri Nov  1 10:06:58 2013 (5273B582)
    VBoxDrv.sys                 Fri Nov  1 10:12:43 2013 (5273B6DB)
    
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    IntelHaxm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Thanks for your work!

    I try to get updates for the things you mentionend but I suppose my mainboard is just too old. Gigabyte won't supply any update for that anymore (neither for the storage controller nor the BIOS).

    I will try removing the Ati Tool though.

    By the way, I am pretty sure that the "IntelHaxm.sys" driver is the one which is used for Android development: the emulator has an option to emulate an x86 Android device. One has to install a driver from Intel for that, however.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Thanks for the info on the IntelHaxm.sys driver!

    The only sure test for compatibility is to revert back to the OS that the system came with and see if it's stable there.
    Good luck!
      My System SpecsSystem Spec

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