Hello, I just purchased this laptop about 2 weeks ago, before I wait weeks by mailing it back to HP and letting them deal with it I wonder if someone can look at the diagnostic tool's results?
I began getting it soon after deleting many of the bloat-wear programs and so on.. It has happened at least 4 or 5 times now, the first time it said silver light crashed, I got the bsod and restart after watching netflix for less then 90 min. But the last two times (tonight ) this happened I was only downloading a large 3 gig game file..
Any help would be greatly received!! Hope I did this right I am new to this!
I began getting it soon after deleting many of the bloat-wear programs and so on.. It has happened at least 4 or 5 times now, the first time it said silver light crashed, I got the bsod and restart after watching netflix for less then 90 min. But the last two times (tonight ) this happened I was only downloading a large 3 gig game file..
Any help would be greatly received!! Hope I did this right I am new to this!
My Computer
System One
-
- OS
- Windows 8