Windows 8 and 8.1 Forums

BSOD on new laptop

  1. #1


    Posts : 5
    Windows 8

    BSOD on new laptop


    Hello, I just purchased this laptop about 2 weeks ago, before I wait weeks by mailing it back to HP and letting them deal with it I wonder if someone can look at the diagnostic tool's results?

    I began getting it soon after deleting many of the bloat-wear programs and so on.. It has happened at least 4 or 5 times now, the first time it said silver light crashed, I got the bsod and restart after watching netflix for less then 90 min. But the last two times (tonight ) this happened I was only downloading a large 3 gig game file..

    Any help would be greatly received!! Hope I did this right I am new to this!

      My System SpecsSystem Spec

  2. #2


    Hi

    Both your crash dump shows pnetmdm64.sys as the possible reason behind the crashes. This driver is associated with the June Fabrics Technology/PdaNet Modem. The driver seems to be historically old.

    Code:
    Loaded symbol image file: pnetmdm64.sys    Image path: \SystemRoot\system32\DRIVERS\pnetmdm64.sys
        Image name: pnetmdm64.sys
        Timestamp:        Wed Mar 07 23:43:19 2007 (45EF00BF)
    According to the official site, "PdaNet" is not supported on neither "Windows 8" nor "Windows .1".

    PdaNet -- Use your Treo smartphone as a Wireless Modem for your PC

    PdaNet supports Windows 7/Vista/Windows XP
    Please uninstall "PdaNet" completely from the system and most probably your BSOD issue will be solved.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Oh my goodness, that is how I need to hook to the internet.. Hmmm ok need to find a new way to do that now!!! Thanks for your help!!
      My System SpecsSystem Spec

  4. #4


    Hi

    Whatever alternative you are going to use, make sure it is certified for "Windows 8/81".
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    Ok will do and thanks again!! :-)
      My System SpecsSystem Spec

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