SoyBerries
New Member
- Messages
- 1
Hello friends,
I am begging for help.
( I am sorry if I have any mistakes in English, I'm Israeli)
I have laptop of Dell (core i7 if it says anything to you haha)
and unfortunately updated to windows 8.1. since ever, I always having crashes with this error:
DRIVER_IRQL_NOT_LESS_OR_EQUAL(igdkmd64.sys)
I have McAfee that came with the first day I bought this laptop.
I don't have any other antivirus software
It happens while I am playing, and listening to songs in YouTube.
I've tried to read about it and searched for help,
But I seriously don't understand what I'm supposed to do to fix this problem.
I am so desperate and I don't understand much in computers.
Please, help me!
What am I supposed to do to fix this?
Thank you!!!!
I am begging for help.
( I am sorry if I have any mistakes in English, I'm Israeli)
I have laptop of Dell (core i7 if it says anything to you haha)
and unfortunately updated to windows 8.1. since ever, I always having crashes with this error:
DRIVER_IRQL_NOT_LESS_OR_EQUAL(igdkmd64.sys)
I have McAfee that came with the first day I bought this laptop.
I don't have any other antivirus software
It happens while I am playing, and listening to songs in YouTube.
I've tried to read about it and searched for help,
But I seriously don't understand what I'm supposed to do to fix this problem.
I am so desperate and I don't understand much in computers.
Please, help me!
What am I supposed to do to fix this?
Thank you!!!!
My Computer
System One
-
- OS
- 8.1
- Computer type
- Laptop
- Antivirus
- mcafee