Windows 8 and 8.1 Forums

Upgraded computer (cpu, mobo, ram) but BSOD's all the time

  1. #1

    Posts : 2
    Windows 8.1

    Upgraded computer (cpu, mobo, ram) but BSOD's all the time

    Dear experts,

    I have upgraded from an Intel E6750 platform to the following AMD platform:
    Processor: AMD Phenom II X4 965 Black Edition
    After new motherboard replacement, I could overclock the GPU and CPU by quite a bit. Then crashes started happening again so I didn't touch the overclocking anymore - but crashes (of course?) still happened.
    RAM: Corsair 2x4GB Vengeance 1600MHz, 9-9-9-24, 1.5V
    I manually set the clock speed to 1600MHz and T1 instead of T2
    GPU: MSI R6850 Cyclone 1GD5 Power Edition/OC
    Tried to overclock this as well, in my old Intel setup it could be done quite easily so I guess this one is not in the fault.
    Gigabyte GA-MA790FXT-UD5P with latest BIOS version
    Initially I bought the ASRock 890FX Deluxe3 but sent it back because I believed it to be 'incorrect on arrival'.
    SSD: Crucial M4 128GB - had some troubles with firmware update but runs at latest now.
    For more information about my system specs, just check my profile. I have tried to fill in every asset of my PC.

    I am getting sick of these crashes and as a Software Developer I normally debug managed environments but this stuff is way above my head. I don't do hardware

    Could you guys take a look at the Minidump and more computer information I have put in the attachment? That would be greatly appreciated!

      My System SpecsSystem Spec

  2. #2

    Posts : 2
    Windows 8.1

    Perhaps I'm being impatient - if so, my sincere apologies - but any chance of some expert getting in on this?
      My System SpecsSystem Spec

  3. #3

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Not impatient at all. Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed! I'm also traveling this week, so my responses are slower than usual.

    Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?

    SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
    1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
    2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
    Then, download (but DO NOT install) a fresh copy of the ATI drivers from (in the upper right corner of the page)
    Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure - Sysnative Forums

    If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
    Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
    Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    RTKVHD64.sys Tue Jan 20 01:12:51 2009 (49756B63)
    Realtek High Definition Audio Function Driver

    LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Keyboard

    LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    Logitech Gamepanel Virtual HID Device Driver

    vmm.sys Wed Dec 28 08:28:47 2011 (4EFB198F)
    Virtual Machine Monitor driver - Microsoft Virtual PC 2004

    Please note the drivers below that date from before the release of Windows 8.1 (Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

    The following is for informational purposes only.
    **************************Sat Nov 16 06:53:48.964 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111613-10828-01.dmp]
    Windows 8 Kernel Version 9600 MP (3 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 0:01:46.690
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+382cd )
    BugCheck 1E, {ffffffffc0000005, fffff800863c9929, 0, ffffffffffffffff}
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800863c9929, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!_??_::FNODOBFM::_string_
      BIOS Version                  F8n
      BIOS Release Date             01/07/2011
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-MA790FXT-UD5P
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    **************************Sat Nov 16 06:53:48.964 2013 (UTC - 5:00)**************************
    RTKVHD64.sys                Tue Jan 20 01:12:51 2009 (49756B63)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    vmm.sys                     Wed Dec 28 08:28:47 2011 (4EFB198F)
    AODDriver2.sys              Wed Nov 21 02:44:04 2012 (50AC8644)
    AtihdWB6.sys                Sat Jun 22 22:19:48 2013 (51C65B44)
    Rt630x64.sys                Thu Aug 15 02:23:59 2013 (520C73FF)
    RAMDiskVE.sys               Thu Sep 26 21:03:57 2013 (5244D97D)
    atikmpag.sys                Tue Oct  8 08:27:46 2013 (5253FA42)
    atikmdag.sys                Tue Oct  8 09:51:03 2013 (52540DC7)
    AtihdWB6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
      My System SpecsSystem Spec

Upgraded computer (cpu, mobo, ram) but BSOD's all the time
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